The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... Se mer
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My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... Se mer
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... Se mer
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3,9
Bra
274 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always buy from here
Always an easy trouble free transaction. Quality products at such reasonable prices. Best I have seen online so far. So will keep returning as a happy customer. Thanks quick lens
21 februari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
not impressed -as I was led to believe…
not impressed -as I was led to believe that it was a “quick” service? 10 days later I received the lenses and was annoyed to learn that you’re based in Singapore.
24 februari 2025
Svar från QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mentioned in several places on our website, the orders are dispatched from Singapore and orders are typically delivered 7-10 working days.
We confirmed that your order was dispatched the next day you placed your order and was delivered 7 days later. We believe your order was delivered within the expected timeframe.
We hope this information will help.
Experience was reasonable. Update of intended shipping information was a bit lacking.
Experience was reasonable.
10 februari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service. Please be advised that we explain how long each item will take till dispatch on the item page. We will look into it to see if we can display it somewhere else.
Quick delivery
Did not expect to receive them as fast as they did, delivery service has improved from my previous experience. Got some free samples also.
4 februari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Good price
Contacts were good (my usual brand) and a better price than I could find them elsewhere. Ships from Singapore so takes a week or two to arrive but not an issue with some advance planning.
7 februari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great deal on contact lenses
6 februari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great company and product
I've used this company since 2009 and they have been consistently great. Good quality product, great price and quick delivery. I'd happily recommend Quicklens to anyone looking for affordable, quality contact lenses.
28 januari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I hate surveys
23 januari 2025
Svar från QUICKLENS
Thank you so much for taking the time for your review and your ongoing custom with us!
Rude customer service and long delivery time
It took nearly a month to arrive, customer service was rude and unhelpful when called and had to repeatedly email before I got a reply,
NZ post was fantastic the company itself was dissatifactry
16 januari 2025
Svar från QUICKLENS
Thank you for your review. As we don't have a call centre we assume that you had a trouble with the NZ Post call centre. We are very sorry that you were not satisfied with their service. We are in the middle of changing our delivery company at the moment. We hope your next order will be delivered a lot smoother. Please feel free to email us if you have any issues or concerns with their service.
Great range and deals
26 december 2024
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
good service an very prompt delivery
3 januari 2025
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Svar från QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Extreme delay left me without contacts for 2 Months
Extreme delay left me without contacts for 2 Months. I had to chase my order twice. Poor.
3 januari 2025
Svar från QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, our distribution centre could not receive your order items sooner, and it did take a lot longer to dispatch your order than usual.
We are very sorry for the inconvenience caused, we will look into it to see if we can improve our service for future customers.
The delivery timeframe was certainly…
The delivery timeframe was certainly not quick and I don’t recommend this business. I placed an order just after Xmas last year and I received the package 4 weeks after. When I chased my order one week after, I received an out of office notification, I requested to cancel as I would place an order via an alternate provider. They didn’t respond and charged me in full. Don’t recommend.
26 december 2024
Svar från QUICKLENS
Thank you for your review.
As we announced on our website, we were closed from the date you placed your order (December 27) to January 5, and your order was dispatched on the first day of business in the new year. The delivery was also prompt and took 10 days, which we believe is within the expected timeframe.
We are very sorry that you were not satisfied with our service. We will look into it whether we can improve our service for our future customers.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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