I took a chance by ordering a purse for my wife and it paid off. She loved everything about it and got lots of positive feedback from friends and family. Great product and will definitely be doing bus... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 'Bronze Birthright' medium bag and 'Aasha Africa' wallet on 12/01/25 and received them 12/24/25. They are both beautiful, love the colors and the gold tone metal hardware. Spacious and nice in... Se mer
I ordered the Addis Ababa Classic Shopper Tote and absolutely love it, the leather feels premium, the color matches perfectly, and the stitching is flawless. My only tiny complaint is that shipping to... Se mer
Företaget har svarat
If I could give zero stars I would! The whole ordering process has been a nightmare. It has been over 30 days since I placed my order and not only was it delivered to a different address in another s... Se mer
Företaget har svarat
3,9
Bra
128 omdömen
Har besvarat 35 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I made a second order for another bag…
I made a second order for another bag size medium on Feb 12 now I am unable to track my order I sent 2 emails no response I am very disappointed bcuz the first one was very satisfying I love it but what happened to customer service no answer to my emails no update on my order... My order number is qeen6801
12 februari 2026
Omdöme utan inbjudan
Awesome Product & Packay
I received my item within two weeks and it was amazing! Even took special care of product shipping it with foam covering on the bag for my lady! She loves the quality the the weight of her bag!
3 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Alonzo,
Thank you so much for your kind words! We’re so happy to hear the bag arrived quickly and that the packaging met your expectations 💛
It means a lot that your lady loves the quality and feel of it—that’s exactly what we hope for. We truly appreciate your support and hope to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
The website was easy to navigate
The website was easy to navigate, and I loved being able to shop without interruptions or pushy sales pressure. The merchandise is fantastic. Love Queenira ❤️
7 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Linda,
Thank you so much for your lovely feedback! We’re so glad you enjoyed a smooth, pressure-free shopping experience and love the merchandise.
Your support means a lot to us—hope to see you again soon!
Kind regards,
Isabella Monroe From Queenira
I absolutely love this bag
I absolutely love this bag. From the moment I first saw it advertised, I knew I had to have one. My husband got me this one along with a smaller matching bag for my birthday, and I was so excited. I couldn’t stop looking at it and didn’t want to put it down. 😍😍 Thank you, hubby!
6 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Stone,
Thank you so much for your lovely review! 💜
We’re beyond happy to hear how much you love your bag — and how special it made your birthday. Your excitement truly made our day! 😍
We hope to serve you again soon. If you ever need anything, feel free to reach out to us at cs@queenira.com anytime.
Kind regards,
Isabella Monroe From Queenira
The purse and wallet is beautiful
The purse and wallet is beautiful. The only thing was I couldn't track the package. However, Customer service was efficient with assistance.
6 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Lynn,
Thank you so much for your kind words! 💜
We’re truly happy to hear that you love your purse and wallet. We sincerely apologize for the inconvenience with the tracking — and we really appreciate your patience and understanding.
It means a lot to know our customer service team was able to assist you efficiently. If you ever need anything in the future, please don’t hesitate to reach out to us at cs@queenira.com — we’re always here for you.
Kind regards,
Isabella Monroe From Queenira
Yess
Yes! I received my consolation tote..... it is nice.... and Yes....... since you all made this right, I will be needing my 30% discount for a future purchase.
3 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Ricarda,
Thank you so much for your message!
We’re truly glad to hear you received your consolation tote and that you’re happy with it. It means a lot to us that you feel we made things right.
And absolutely — we’ll be happy to assist you with your 30% discount for your future purchase. Please feel free to reach out to us at cs@queenira.com when you're ready, and we’ll make sure everything is arranged smoothly for you.
Kind regards,
Isabella Monroe From Queenira
I received my purse in a timely manner
I received my purse in a timely manner. I am very happy with quality of the purse. The picture of the Black Cowgirl with blond plaits is simply outstanding. Tomorrow, I will carry it to compliment my brown and beige African attire.
I will be purchasing another purse from this company in the near future.
8 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Dee,
Thank you so much for your beautiful review!
We’re absolutely delighted to hear that you’re happy with the quality of your purse and that the Black Cowgirl design stood out to you — that means so much to us. We can already imagine how stunning it will look paired with your brown and beige African attire! ✨
It truly warms our hearts to know you’re planning to purchase again. We can’t wait to serve you in the near future. If you ever need anything, please feel free to reach out to us at cs@queenira.com anytime.
Kind regards,
Isabella Monroe From Queenira
I had noticed your ads on FB but what…
I had noticed your ads on FB but what made me decide to take the plunge was when I saw one in person that belonged to a church member.
Yes, being able to see it in person is a game changer. I have no doubt that I’ll be purchasing a couple more.
The look, the feel, the spaciousness inside, the cost, the colors, the words; all entice you to want to have a Queenira on your wrist or arm.
4 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Kelly,
Thank you so much for sharing this with us!
We absolutely love hearing that seeing the bag in person made the difference — there’s truly nothing like experiencing the look, feel, and craftsmanship up close. Knowing that the design, spaciousness, colors, and details all spoke to you means the world to our team.
We’re so honored you chose to take the plunge — and we can’t wait to see which ones you add to your collection next!
If you ever need anything, please don’t hesitate to reach out to us at cs@queenira.com — we’re always here for you.
Kind regards,
Isabella Monroe From Queenira
I love my personal wallet
I love my personal wallet. The greens are bright and vibrant. All three shades. I love the black silhouette of a woman.
28 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Forster,
Thank you so much for your lovely feedback!
We’re thrilled to hear that you love your personal wallet and that the vibrant green shades and black silhouette design stood out to you. Your words truly made our day!
If you ever need anything, please feel free to reach out to us at cs@queenira.com — we’re always happy to help.
Kind regards,
Isabella Monroe From Queenira
Supporting A Black-Owned Business
I would rate my experience 5 out of 5 stars. When I inquired about an item on the side of the handbag, the company responded quickly to my inquiry. I understood the response. I initially bought two handbags and was quite pleased with the quality. I went on to buy 2 more handbags and 3 wallets. My family will be surprised and pleased with their early Mother’s Day gift. Thank you for providing products that will last for years to come and will be a great conversation piece even as we celebrate Black History month. Thank you.
9 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Belinda,
Thank you so much for your heartfelt message.
We’re truly honored to hear how happy you are with your handbags and wallets, and it means so much that you chose Queenira pieces as special Mother’s Day gifts. Knowing they’ll be part of your celebration — and even a conversation piece during Black History Month — is incredibly meaningful to us.
We did notice that your review is currently showing as 3 stars. If your experience truly felt like 5 out of 5 as you described, would you kindly consider updating the rating to reflect that? Your support helps our small business grow and continue creating pieces you love.
Thank you again for your trust and continued support. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Hello
Hello. I was very impressed with the purses. The only critique i would have is the function of the zipper. Not sure how to remedy, but I was concerned at first because it was a little difficult to pull closed. I thought if i put too much pressure, i would ruin the natural zipper connection. I found it is helpful to hold down the end and gently move. across to close the zipper. They are as beautiful as i expected. Nice job and thank you.
27 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Dprothy,
Thank you so much for your thoughtful and detailed feedback.
We’re truly happy to hear that you were impressed with the purses and that they are as beautiful as you expected — that means so much to us.
We also sincerely appreciate you sharing your experience with the zipper. A new zipper can sometimes feel slightly firm at first, but as you’ve discovered, gently holding the end and guiding it across helps — and it typically becomes smoother with regular use. Your tip is actually very helpful!
Thank you again for your kind words and support. If you ever need anything at all, please feel free to reach out to us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
My husband purchased a beautiful bag…
My husband purchased a beautiful bag from Queenira as a Christmas gift, and I absolutely love it. The material is exceptional, and the overall quality is outstanding. I carry it everywhere and constantly receive compliments, along with questions about where it was purchased. If you’re looking for a unique, elegant bag, I highly recommend Queenira. The prices are very reasonable, and most importantly, the quality is excellent—you’ll be delighted with your purchase.
4 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Nita,
Thank you so much for this beautiful review.
We’re truly honored that your Queenira bag was part of such a special Christmas gift. It means the world to us to hear that you love the quality, carry it everywhere, and receive so many compliments. That’s exactly the feeling we hope every customer experiences
Your recommendation and kind words about our craftsmanship and pricing genuinely encourage our entire team.
If you ever need anything, we’re always here for you at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
I love the purses
I love the purses. I have 3 now, and I get endless compliments on them. The newest one hasn't gone public yet, but it did hit Facebook yesterday when I received it, and it got rave responses. Such fun purses.
27 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Sandra,
Thank you so much for your amazing support.
Three Queenira purses — we absolutely love that! It makes us so happy to hear you’re getting endless compliments and that your newest one is already getting rave responses on Facebook.
Thank you for sharing the love and for being such a valued part of our Queenira community. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Highly disappointed
Highly disappointed. I ordered a Crowned In Onyx Premium Leather Handbag on December 24,2025 it’s feb 2026. I am disappointed with this company. As a first time buyer I had high hopes and the fact that I still have not received my order makes it my last time buying from them.
3 februari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Jay,
We’re truly sorry to read this and completely understand your disappointment. Waiting this long for your order — especially as a first-time customer — is not the experience we want you to have.
Please allow us the opportunity to urgently review your case and provide a clear update or solution right away. Kindly reach out to us at cs@queenira.com with your order number, and we will prioritize this matter immediately.
Your trust means everything to us, and we sincerely hope to turn this experience around for you.
Kind regards,
Isabella Monroe From Queenira
I ordered the bag for my daughter for…
I ordered the bag for my daughter for Christmas. She was surprised but excited. The company told me the bag would arrive a little after Christmas due to unforseen postal delays. I so very much appreciated their honesty which indeed says something about their. Service accountability. A very satisfied and appropriative customer
25 december 2025
Omdöme utan inbjudan
Svar från Queenira
Hi Dr. Jensen,
Thank you so much for your kind and thoughtful review.
We truly appreciate your understanding regarding the postal delay, especially during the busy Christmas season. Your grace and appreciation for our transparency mean more to us than you know.
We’re so happy your daughter was surprised and excited — that’s exactly the joy we hope to bring with every Queenira piece.
If you ever need anything, we’re always here for you at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Fantastic
Fantastic! This is my second purchase. I get compliments on these bags every single time I’m out. Which means I get to share how amazing this brand is.
29 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Audrey,
Thank you so much for coming back for your second purchase 💜
We absolutely love hearing that you receive compliments every time you’re out — and that you’re sharing Queenira with others. That kind of support truly means everything to us.
We’re so grateful to have you as part of our community. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
WARNING!!! DO NOT ORDER FROM THIS COMPANY
DO NOT, I REPEAT, DO NOT ORDER FROM THIS COMPANY!! I have so much to say! What started out as my mistake of ordering the wrong bag went left quick! My order, once correct should have resulted in me owing them an extra $50 which was fine. Instead, I received an invoice for over $145 after already paying $118. My son knowing I was waiting for the invoice immediately paid it because he had my phone. I quickly tried to correct this but Queenira seeing that they were coming out the winner lied and said I choose the bag with the primehide, more expensive leather which was another lie. That same day, I found an invoice in SPAM for $50 which was what I owed making the initial $118 and $50 the true price. They refused to listen and held strong to their lie refusing to refund my stolen money! The bag showed up January 28th when though they said it was delivered January 26th and the strap wasn’t even included!! I fear we all are being misrepresented as I order black predominately but I fear this isn’t a black owned company!!! Telfar would never!!!
30 december 2025
Omdöme utan inbjudan
These bags are beautiful
I wanted to give the second bag as a gift. But the more I look at them, I don't want to let it go!! They are beautiful and no issue with the packaging or the shipping.
28 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Leslie,
Thank you so much for your lovely message.
We absolutely understand that feeling — it’s so hard to let go when you fall in love with the bag yourself! We’re thrilled to hear you’re happy with both the beauty of the pieces and the packaging and shipping experience.
Whether you decide to gift it or keep it (we won’t judge 😉), we’re so grateful for your support. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
A Beautiful Majestic Handbag.
I purchased a Queenira Majesty Known Premium Leather Handbag in Royal Purple. It is a very elegant looking handbag and is quite different from anything I had seen in the past. When I first saw it, I immediately thought of my cousin, who's favorite color is Royal Purple. And since she is very entrenched in Black and African history, I felt that this was the perfect gift for her. She was overwhelmed with joy when I presented it to her and said she would wear it proudly. Queenira was very effective at communicating throughout the ordering and shipping process. I was very please and look forward to ordering again.
11 december 2025
Omdöme utan inbjudan
Svar från Queenira
Hi Robert,
Thank you so much for this beautiful and meaningful review 💜
We’re truly honored that you chose the Royal Purple Majesty Known handbag as such a special gift for your cousin. Knowing it connected so deeply with her love for Black and African history — and that she was overwhelmed with joy — means everything to us.
We’re also so grateful for your kind words about our communication throughout the process. Your satisfaction truly encourages our entire team.
We can’t wait to serve you again. If you ever need anything, please don’t hesitate to reach out to us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
The process was very easy
The process was very easy. It came when expected. Everyone LOVES my bag! Then when I tell them it has a matching wallet and show them, I’ve had more people ask for the website than anything else!
16 januari 2026
Omdöme utan inbjudan
Svar från Queenira
Hi Snyder,
Thank you so much for this amazing feedback.
We’re so happy to hear the process was easy and that your order arrived right on time! And we absolutely love that everyone is loving your bag — especially when you reveal the matching wallet ✨ That’s a moment!
It means the world to us that people are asking for the website because of you. Thank you for sharing Queenira and spreading the love.
If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.