Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Se mer
Företaget har svarat
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Se mer
I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Se mer
Företagsinformation
- Fönsterbehandling
- också i
- Dekoration- och inredningsbutik
- Gardinaffär
- Gardintillverkare och -leverantör
- Persiennbutik
- Sänglinnesaffär
Skrivet av företaget
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Kontaktuppgifter
The Street 2, IP20 0DF, Alburgh, Storbritannien
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Utmärkt
292 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reasonably satisfied
No problem with the ordering and the excellent delivery.
Whilst the product matched the description, the rail was made of thin metal sprayed with a bright glitzy “gold.”
It makes the product look cheap!!!
18 april 2023
Exactly what was expected
24 mars 2023
Well packaged but not speedy
Very pleased with tiebacks ordered. Not lightning fast delivery but I wasn’t in a hurry with this. They were out of stock elsewhere.
24 mars 2023
Very satisfied with this order.
Easy to order. Quite fast delivery. Good quality wooden curtain rings.
14 mars 2023
Product very good would have liked next…
Product very good would have liked next day delivery available
17 mars 2023
Beautiful holdbacks very quick service…
Beautiful holdbacks very quick service would use Thai company again
23 mars 2023
Still not received the parcel
20 mars 2023
Svar från Quality Poles
Hi
We have received no contact from yourself about this issue so far.
We can be contacted by telephone or email at any time to deal with any problems.
I have taken a look at the tracking information and it shows that they tried to deliver your parcel on 4 separate dates, with delivery cards also being left, but there was nobody to accept the parcel on each date.
This parcel has now been put on a "return to sender" as they needed a recipient to accept the parcel.
You can contact us at any time on sorting out the delivery and we will be happy to help.
Thank you
Regards
Quality Poles
They didnt have one of the deuvet sets…
They didnt have one of the deuvet sets I ordered it was
Out of stock they recommended another one which
Was very helpful and I am very pleased with it.the
Whole service was very good and the goods arrived
Within a couple of days I was very impressed,
23 februari 2023
Excellent product and service
23 februari 2023
Helpful, friendly, reliable company
James was super helpful when an order was out of stock, offering me an alternative, keeping me updated and changing the delivery address after I noticed a typo.
22 februari 2023
Omdöme utan inbjudan
The blind cutter when I set it to cut…
The blind cutter when I set it to cut the right length moved whilst in use ruined the blind ! Does not lock properly
Very disappointed
14 februari 2023
Svar från Quality Poles
Hi
Thank you for your review.
I apologise for the issue that you have experienced with the slat cutter.
This is the first time that we have heard of issues with this slat cutter which have been supplied for around 10 years, so your slat cutter may have been from a bad batch.
The cutter should only be used to cut one slat at a time, so if multiple slats are being cut at once then this could cause cutting issues.
I have passed on the information to the supplier to see if they can help to identify what has happened and to resolve the issue for you..
If you can send photos of the cutter to us, then we can get a replacement cutter sent out for you.
Thank you
Regards
Quality Poles
Easy to order and very quick service at…
Easy to order and very quick service at reasonable price
9 februari 2023
A real plesure to deal with
A real pleasure to deal with this company. They sorted out my order quickly and efficiently over the phone when I managed to type my email address incorrectly and was unable to see the confirmation order. The rail was great and delivered without fuss the next day. Will definately use them again
25 januari 2023
Items arrived promptly and as described. Thanks.
31 januari 2023
pillow case was ripped
pillow case was ripped, sent them a photo and message and got no reply
10 januari 2023
Svar från Quality Poles
Hi
I apologise for the pillowcase being damaged.
We do not seem to have received the email that you sent.
Is it possible for you to send the email to us again?
In the meantime i will arrange for a replacement to be sent for you as soon as possible.
Thank you
Regards
Quality Poles
Great service
There were problems with this order, one of my own making and the other a manufacturer’s fault, but both sorted out in good time. I have been very happy with the service from this company, James in particular has gone the extra mile to make things right.
27 januari 2023
Good quality itens and delicered…
Good quality itens and delicered quickly. Would highly recommend.
20 januari 2023
Love it!
I absolutely love this product - I'd been looking for something acceptable for some time. The colour is perfect for my curtains and it's decorative without being too much so. Very pleased with the price too. Thank you so much.
6 januari 2023
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