Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Se mer
Företaget har svarat
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Se mer
I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Se mer
Företagsinformation
- Fönsterbehandling
- också i
- Dekoration- och inredningsbutik
- Gardinaffär
- Gardintillverkare och -leverantör
- Persiennbutik
- Sänglinnesaffär
Skrivet av företaget
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Kontaktuppgifter
The Street 2, IP20 0DF, Alburgh, Storbritannien
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Utmärkt
292 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service.
I ordered the wrong size of curtain rings and immediately placed another order for the correct size. Customer service replied very promptly to my email and issued a refund. My curtain hooks arrived within a few days and were well packaged. Thank you.
5 oktober 2023
Fast and efficient service.
Fast and efficient service.
Great quality product, just perfect.
3 oktober 2023
Disappointed
Item was smaller than the size mentioned on item online. Will be returning it.
30 september 2023
Svar från Quality Poles
Hi
Thank you for your review.
As mentioned in our emails, we had followed the measurements given to us by the supplier which we have now found to be incorrect.
I apologise for the issue with the measurements and thanks for letting us know about the problem.
We have refunded the item for you as requested.
Thank you
Regards
Quality Poles
Service at its best....
Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend searching through the warehouse looking for a match and found us 6 rings that matched our existing ones. I can't thank him enough for saving the day. I would not hesitate to recommend James and Quality Poles.
19 september 2023
The customer service was excelllent…excellent
The customer service was excelllent nothing was too much teouble. My parcel arrived within days I was well pleased and the person that made tithe sale was very patient and most helpful 🙂
19 september 2023
they despatched it in good condition…
they despatched it in good condition and was well packed
9 september 2023
Omdöme utan inbjudan
Great service
8 september 2023
Excellent
Easy to use website. Everything arrived on time and was top quality. Would definitely recommend.
30 augusti 2023
got curtains prompt
got curtains prompt , have not opened them as there for a later date , but what i can see they look good
29 augusti 2023
Delivery a bit slow but prefer to use a…
Delivery a bit slow but prefer to use a family run business which they are.
Overall very good 👍
30 augusti 2023
Good communication and quick posting
11 augusti 2023
Curtains were delivered quickly
Curtains were delivered quickly, excellent quality, very happy
16 augusti 2023
Quality Curtains
Really pleased with these curtains. They are even better than I expected. Lovely quality having a smooth silky feel. Prompt delivery.
13 augusti 2023
Swish corded curtain track
The Swish corded curtain track ordered, was delivered on time, undamaged. Does the job. Bit tricky to install, but will buying another for a second room which I assume will be easier as we understand the process now.
23 juli 2023
Very helpful customer service.
19 juli 2023
The product arrived early
The product arrived early - in fact several hours before I received an email to say it had been despatched!! Brilliant service and product was exactly as described. Thank you.
18 juli 2023
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