Absolute joke of a company. We've had an issue ongoing for over 3 weeks now and they've not even had the courtesy to reply to any of our emails. We had also requested a few months back to have the DPI... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sharon is fantastic always at the end of the phone with anything that we need and offering great support
Företaget har svarat
Sam Tatlock was instrumental in getting our account re-opened after it had lapsed. He has been so helpful throughout this process and also after our account was back up and running. Keeping in regula... Se mer
Företaget har svarat
We have been with Qualitymark Protection since 2021 and have registered over 3000 insurance backed guarantees. The service they provide has been exceptional throughout. The new portal is easy to use a... Se mer
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Företagsinformation
Skrivet av företaget
Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. In this time, we’ve helped the home improvement industry raise installation standards, strengthened our vetting & accreditation procedures and provided consumers with quality financial protection.
Kontaktuppgifter
Solutions House, Chorley Business & Technology Centre, Euxton Lane, PR7 6TE, Chorley, Storbritannien
- 0345 340 0524
- info@qualitymark.co.uk
- qualitymarkprotection.com
4,4
Utmärkt
27 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Insurance Backed Guarantee Providor
Great Insurance Backed Guarantee Provider - Easy to use portal with great communication and support to installers and homeowners.
13 november 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Thank you very much for taking the time to write us a review. We're very happy to hear that you enjoy our service. Our new Registration Hub has been designed to make it easier than ever to submit your policies, and we will continue to improve the system to make it the best on the market.
Great customer service and always on…
Great customer service and always on hand when needed, works with us through any issues to resolve them and the staff members are always friendly and willing to help, Sharon Taylor, who looks after our account is proactive in her approach to our account and is always looking to build on our already established relationship.
11 november 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Hi Damien, thank you for your kind words. We're very happy to hear that your Relationship Manager is providing great service. We look forward to working with you in the near future.
As an installer registered with Quality…
As an installer registered with Quality Mark, I can confidently say that their service has been invaluable to my business. The registration process was straightforward, and their team provided excellent guidance every step of the way. They offer clear standards that make it easy to meet industry best practices, and their ongoing support ensures that I’m always up-to-date on compliance and quality requirements. My clients trust the Quality Mark certification, which has helped me gain more business and strengthen my reputation. If you’re an installer looking to enhance credibility and customer confidence, Quality Mark is the way to go!
7 november 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Hi Javed, thank you very much for taking the time to write us a review. This is great to hear, we pride ourselves on providing a personal service to our accredited installers. Our accreditation and policies provide peace of mind for your clients, so we're very happy to understand that this has resulted in more business for you.
Timewasters
Absolute joke of a company. We've had an issue ongoing for over 3 weeks now and they've not even had the courtesy to reply to any of our emails. We had also requested a few months back to have the DPI added to our account - they never bothered to get back to us about that either. Do yourself a favour - steer clear of these amateurs and use a company that actually knows its business.
6 oktober 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Hi Dave, thank you for taking the time to write a review. I'm sorry to hear about your recent experience. We can be contacted at sales@qualitymark.co.uk or 0345 340 0524 if you would like a call back to discuss your concerns in more detail.
Well
Well, looking at the view reviews I can understand it’s not looking good as it guys or people want the job doing correctly unfortunately this is not the case. I wait your response.
26 september 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Hi Martin, I'm sorry to hear about your recent experience. It would be good to understand a little more about this. Please can you contact our team on 0345 340 0524 or email info@qualitymark.co.uk to discuss this further.
Avoid at all costs!!
Avoid at all costs!!! Will refuse without any reason!!!
24 juli 2024
Omdöme utan inbjudan
Svar från Qualitymark Protection
Hi James, I'm sorry to hear about your recent experience. Unfortunately, our accreditation process can result in different outcomes depending on each business's circumstances. If you would like to discuss this further, please contact our team on 0345 340 0524 or email info@qualitymark.co.uk.
Took over 3 weeks to get an unapproved…
Took over 3 weeks to get an unapproved application back. Time wasting organisation.
7 september 2022
Omdöme utan inbjudan
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