Purr & Mutt Omdömen 

I haven't currently received a product, so my review so far is based on the UX experience thus far.

I placed my order almost two weeks ago now, electing for the "next day" draft. I eventually received my draft to review 5 days/3 business days later. The artwork was disappointing, verging on the line of being too life-like/not simplified enough to look like art. Knowing this is likely considered subjective, I requested an edit, sending a couple other photos for consideration, only to find out that any edits are out of the window of "next day" fee I paid for (I feel this should have been spelled out).

I currently have an outstanding message awaiting response an additional five days/three business days later.

Ultimately, I had made it clear that my goal was to get this gift before Mother's Day, and it looks unlikely at this point. One might say I should have started the process earlier, of course. Based on your posted timelines, my order seemed well within reason that it should arrive in time.

I'll save my opinion of the finished artwork for when it arrives, but this wasn't a experience I would feel confident recommending so far.

Really good customer service, 121 service when I was unsure on the best product to get. It came out perfectly! Good value for money

This is my second purchase from Purr & Mutt, and is a gift for my niece. I had it sent straight to her, and it is for her birthday, so it hasn't actually been opened yet!
If it's anything like the first gift, it will be lovely!
Easy to do and makes a really personal gift for a loved one

I love my picture of my Beau Beau!! It’s is perfect!!!

Loved loved loved my picture! Super happy dog daddy! Thank you. 😊

Great communication from the team and fabulous quality picture - we got picture of my brother's 4 cats as a gift for for his birthday and he loved it

Really great experience with Purr and Mutt, from start to finish it was great. Quick too, much quicker than I thought! Thank you!

Ordered a picture of my cat as “The Spoilt Prince”, but by mistake the draft they sent was “The Spoilt Princess” . I emailed them and this was rectified straight away with no fuss.
The canvas I received was fantastic and my husband was over the moon!

Order placement is simple, the proof arrived promptly and the pictures also, and a few days earlier than I expected.

Really pleased with the quality, the images are absolutely delightful, we are both really pleased with them.

A voucher for a portrait was a Xmas gift from our children and their spouses. I admit that didn't know if the outcome would be to our liking, however have to declare that we could not be happier and I thank Purr & Mutt for their patience and professionalism.

I was dubious at what the quality would be like, and was worried about the time of delivery, but.....when we received the portrait it was perfect, well created and so fun. It was a mother's day present and she loves it. Delivery time was actually faster than expected. I would definitely use this service again.

Was excited to get it as a gift. Was so disappointed when I received my order, the photo was damaged and had dents due to poor delivery. The image it self was not what you advertise on your website. It was barely cartoonish, rather looked like a cheap photoshop job done.
Disappointed to say the least, not worth your money

We saw Purr and Mutt's ad on Instagram and liked the look of the finished products and their pricing.
Uploading the images of our dog was simple and straightforward and we were excited to receive the preview of the artwork.
We requested a few changes to the image and these were quickly actioned at a charge of £4.99, which I felt was reasonable.
The finished portrait of our beautiful boy now hangs proudly above the mantelpiece and we couldn't be happier with it!
Thank you, Purr and Mutt :)

Avoid. Avoid. Avoid. Sent the wrong order (someone else's), massive breach of data protection - who knows who now has my personal details? Asked for a replacement item as soon as possible as error sending wrong item, still not received. Asked for a refund, told as per FAQ's?! That's new consumer law to me! My advice - spend with a competitor, not worth the hassle, loss of personal data, and I'll probably be disappointed with the quality once it arrives. Hey-ho lesson learned!

Fantastic service and great end product.
Quick responses and attention to detail. Very happy with the picture of my brothers dog for his 60th birthday gift
Would definitely recommend

I recently gifted my terminally ill mother (dementia and ALS) a portrait of our late dog after she had requested a portrait of him to remember him by. The smile it brings to her face every day - despite her illness - makes each dark day a little easier. This is such a lovely, wholesome gift created with so much care and respect. Thank you for the memories you have given us, both of our beautiful angel Harley, and also the chance to see my mother smile.

Every step of the process was great. I got to make sure the picture was perfect before delievery and I love it!!

Print arrived and there was a line that wasnt visible on the original picture, we contacted customer service who then sent out the same print again. On the 3rd time we received the correct print. The print was for a present and arrived a month late not great service.

I like that the company sends a preview photo for you to look over and approve or request changes. I’m not a picky person by any means, but I did think the angle of my dogs head & neck was a little odd. So I made a request to change it. They did exactly what I asked with no hesitation! The art turned out great and we all enjoy it. It’s fun.