Delivered quickly, looks just like our gorgeous boy. Will be the perfect present for our daughter to go with one previously purchased. I loved the first one I bought a few years ago but this one b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First class! Super simple to upload your photos, pick your character and leave it to the experts at Purr &Mutt. I’m super happy with my 9 year old chocolate lab Cookies pet portrait. He’s immortalise... Se mer
We are quite disappointed with this picture. We purchased a pet portrait years ago that we were absolutely thrilled with. Before printing it, your company sent us a proof to review- it was excell... Se mer
Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Se mer
Företagsinformation
Skrivet av företaget
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Kontaktuppgifter
Wakefield, Storbritannien
- orders@purrandmutt.com
- purrandmutt.com
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely flawless process
Absolutely flawless process. Shipping took a little longer but I wasn’t in a hurry. And nothing terrible just a few days. But it was worth the wait. Great gift! So happy.
4 augusti 2026
I love my framed photo so much
I love my framed photo so much! It came packaged so nicely protected as well. Thank you!
17 juli 2026
The picture came out perfect for my…
The picture came out perfect for my son-in-law's birthday
7 juli 2026
A Brilliant Gift for Dog Lovers…
I bought a personalised Labrador portrait for my brother, and he absolutely loved it. We had it framed and it now has pride of place in his home. Such a fun and unique way to celebrate your dog – the quality is excellent, and I’d definitely recommend Purr & Mutt.
1 juli 2026
Extremely happy with result.
I am so happy with the result. This was of our cat Smokie who died a month before her 20th birthday a few years ago. My husband cried when I gave it to him as a birthday gift. Thank you. Will be using you again real soon.
1 juli 2026
Great picture and fast delivery
26 juni 2026
Beautiful portrait…
Beautiful good quality portrait produced in only a few days. Excellent job
12 juni 2026
Omdöme utan inbjudan
Very easy to deal with
Very easy to deal with, and clear website. Only thing was my order was lost, but after contacting them on an update, they fastracked it and was delivered within a few days.
15 februari 2026
Really pleased with our picture
Really pleased with our picture! Nicely presented and packaged.
5 juni 2026
Disappointed
Having ordered 3 of these with my cats 1-2 years ago I was excited to buy one for a friend who loved them. But was disappointed as it seems to be auto generated now so didn’t have her cats distinct face pattern. It looked more like a realistic drawing unlike mine which are actual photos. Wouldn’t use again for this reason
3 maj 2026
Omdöme utan inbjudan
Amazing as always !
This is my second purchase and again… amazing!! Such a unique and amusing way to showcase my wonderful fur babies.
Strongly recommend
Thanks again !
27 mars 2026
Not good photo
It’s difficult to communicate with the team as all orders are done by AI. I’d like to put my dog’s name on the photo but it couldn’t be done.
Also the quality of the paper is poor & it looks like the images are generated by AI (I can do it myself with AI at home). The price is too expensive with the quality like that!
I bought the digital photo but same issue like last time order. The photo does not fit on the screen of my phone.
I did order 4 times with this company, but the quality is decreased.
Very very disappointed!
28 april 2026
Svar från Purr & Mutt
Hi there,
Sorry you were disappointed, especially after ordering from us several times before.
Since introducing our instant preview feature, some small custom changes, such as adding a pet’s name, are not always possible. That is one of the trade-offs of being able to see your preview within a few minutes rather than waiting several days.
The paper we use has not changed since your previous orders. We still use high-quality, high-GSM paper for our prints, so we’re sorry to hear it did not feel as expected this time.
For the digital copy, this is supplied in the same dimensions as the portrait size ordered, which means it may not perfectly fit every phone screen. If you contact us, we can provide a version adjusted to fit your phone screen.
We’re genuinely sorry this order did not meet your expectations.
Thanks,
The Purr & Mutt Team
Really happy with both portraits of our…
Really happy with both portraits of our boys. We had regular updates on the order and they were received in exactly 7 days from order.
17 april 2026
Omdöme utan inbjudan
FANTASTIC PRINT
Really confused by the negative reviews… Have ordered three times from Purr & Mutt and honestly everything has been perfect!
The quality is fantastic and the delivery time was really prompt, genuinely faultless!
8 april 2026
Omdöme utan inbjudan
Great service & product
Great product arrived in good time and kept informed throughout the whole process.
1 april 2026
Complete shambles.
I ordered a portrait back in February. After the package arriving late and going to the incorrect address it finally came. Only to be printed in landscape with half of the dogs head cut off. The ‘preview’ I received for approval was in portrait. I’ve had no response so far, but an extremely frustrating experience to give a gift to someone.
12 april 2026
Omdöme utan inbjudan
Svar från Purr & Mutt
Hi Jamee,
Sorry for the frustrating experience, especially as this was intended as a gift.
You’re right that this was a printing error, and we apologise for that. As soon as we were notified, we corrected the issue and sent out a replacement portrait.
We completely understand how disappointing it is when an order doesn’t arrive as expected, particularly after already having delivery issues. This isn’t the experience we want customers to have, and we’re sorry for the inconvenience caused.
Thanks
The Purr & Mutt Team
Everything was perfect
Everything was perfect ! They really took care of showing up the final result and delivery was fast. The quality of the product it’s very good !
31 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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