Purplebricks Mortgages Omdömen 

570
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It’s been a breeze from start to finish remortgaging with Purplebricks Mortgages! Ross was my initial contact, he was super easy to talk to and found me the best deal for my situation! Emily, m... Se mer

Betygsatt 5 av 5 stjärnor

Hayley has been absolutely brilliant for the entire process. We had a unique situation with our property backgrounds, but she knew exactly which lenders to approach and found us the perfect mortgage s... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutley excellent service in every way - Our agent Diane was just fantastic. This isnt a process that most folk are familiar with and we have been guided through each step easily and clearly with a... Se mer

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Betygsatt 5 av 5 stjärnor

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Se mer

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Företagsinformation

  1. Hypoteksmäklare

Om Purplebricks Mortgages

Skrivet av företaget

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Kontaktuppgifter

    4,9

    Utmärkt

    TrustScore 5 av 5

    570 omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ingen aktuell inbjudningshistorik

    Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,9

    Alla omdömen

    (570)

    160 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    Cant fault anything. Recommend this service.

    We had Lisa helping us with our mortgage, and she handled everything perfectly. She was friendly and chatty, yet very quick and effective at getting the work done. She worked late to fit around our work hours, which we really appreciated. Would highly recommend.

    10 november 2025
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that your mortgage process went so smoothly! We appreciate that you found our colleague friendly and efficient, and we're glad the late hours helped accommodate your schedule. Thanks for recommending us!

    Betygsatt 5 av 5 stjärnor

    Really great communication all…

    Really great communication all throughout. Really quick to reply to email.
    Went through everything simply so that it was not over whelming

    30 maj 2025
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that our clear and timely communication was helpful. We appreciate your feedback on how we simplified the process for you.

    Betygsatt 5 av 5 stjärnor

    A really great team

    Everyone we spoke to were kind and patient. We had so many questions and Emily, Rebecca and Bhavini were so great at explaining and keep us informed.

    1 december 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that our team provided you with such positive support. It's wonderful to know their explanations and updates were so helpful to you.

    Betygsatt 5 av 5 stjärnor

    Rachel and Sophie were very helpful all…

    Rachel and Sophie were very helpful all through the process. They were patient at all times and always willing to help regardless. We are so grateful for them! 😊

    2 december 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're so happy Rachel and Sophie provided such helpful and patient support throughout the process. We truly appreciate your kind words and are grateful for your feedback!

    Betygsatt 3 av 5 stjärnor

    Not the best experience

    Could have been more helpful in chasing my Solicitors to progress things and also could have responded to my queries I was submitting regularly.

    10 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We appreciate your feedback and are sorry to hear that our follow-up and response times did not meet your expectations. We'll review how we can improve our support during the process.

    Betygsatt 5 av 5 stjärnor

    The Excellent Mortgage A Star Team

    I had the pleasure of working with Daisy, Esha and Scott throughout my mortgage process, and I couldn’t be more impressed. From start to finish, they were incredibly knowledgeable, organized, and proactive. They communicated every step clearly, responded quickly to all my questions, and made what could have been a stressful process feel smooth and manageable. Their professionalism, attention to detail, and genuine commitment to helping clients truly set them apart.

    I’m extremely grateful for their support and would highly recommend these 3 amazing individuals to anyone looking for a reliable, skilled, and dedicated mortgage acquisition team. I look forward to working with this team again during my re-mortgage period

    28 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're so happy to hear about your wonderful mortgage experience! We appreciate your kind words regarding the team's knowledge, organization, and proactive approach. It's great to know their clear communication and dedication made the process smooth for you. We look forward to assisting you again in the future!

    Betygsatt 5 av 5 stjärnor

    Excellent SERVICE

    I cannot recommend this broker highly enough. From start to finish, the service provided was truly exceptional. Mimmi Asafo-Agyei was excellent to work with.
    The level of professionalism demonstrated was outstanding. Every interaction was handled with clarity, expertise, and a meticulous attention to detail that gave me complete confidence throughout the process.
    Excellent communication. She was incredibly quick to respond to all my queries, often getting back to me within minutes, ensuring that I was never left waiting or wondering about the next steps. This rapid, proactive responsiveness made the entire experience stress-free.Most importantly, she managed to deal with all the required work efficiently and effectively. She handled every necessary task, complication, and piece of paperwork without any issue on my side, delivering a seamless and successful outcome.

    1 september 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the service you received was exceptional. We appreciate your positive feedback regarding the clarity, expertise, and attention to detail provided, which gave you confidence. It's great to know the communication and efficiency met your expectations, leading to a seamless and successful outcome.

    Betygsatt 4 av 5 stjärnor

    It was a smooth process getting our…

    It was a smooth process getting our mortgage through Mark, he really did well. Communication is very good as well. He was really patient and understanding. However , we asked for 2 years but he secured 5 years for us which was not easy to change anymore due to increase in interest rate. But overall, we are happy and grateful.

    30 september 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We appreciate your feedback and are glad the mortgage process and communication were smooth. We're sorry the loan term wasn't as expected and the rate change made it difficult to adjust. We value your business and are grateful for your overall satisfaction.

    Betygsatt 5 av 5 stjärnor

    Mimmi was amazing!

    Mimmi was amazing, she was very fast, informative and responded very quickly. She found us a better deal on a mortgage than a previous advisor. As first time buyers she offered lots of support and advice.

    28 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. It's great to know that you received fast, informative support and a better deal, especially as first-time buyers. Thanks for your feedback.

    Betygsatt 5 av 5 stjärnor

    Outstanding support from Mark Louca and Chhavi Chagger

    We worked with Mark Louca as our main point of contact, and he was absolutely fantastic from start to finish. Mark handled everything day to day and was always there to guide us through each step of the mortgage process. He took the time to understand our situation, explored every possible option, and ultimately helped us secure the best deal we could get.

    What really stood out was his dedication as Mark was happy to speak with us in the evenings and even on weekends when needed. It genuinely felt like he cared about getting the right outcome for us, and that made a huge difference.

    Even though he's a Villa fan, there wasn't an ounce of villainy in him!

    A big thank-you also to Chhavi Chagger for her support behind the scenes.

    We can’t rate Mark highly enough. If you want a mortgage broker who is knowledgeable, patient, and truly goes above and beyond, Mark is the person you want in your corner.

    28 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that your experience was fantastic from beginning to end. It's great to know that the guidance provided was helpful throughout the mortgage process and that you felt supported in securing the best possible deal. We appreciate your kind words and recognition of the dedication to achieving the right outcome, even during evenings and weekends. We're also glad that the support behind the scenes was helpful.

    Betygsatt 5 av 5 stjärnor

    Outstanding Support from Start to Finish

    From the very first conversation to the moment I received the keys to my new home, Rachel was absolutely outstanding. She guided me through every step of the mortgage process with patience, professionalism, and genuine care.

    Expert Guidance: Rachel explained everything clearly, making a complex process feel simple and manageable.

    Constant Support: She was always available to answer my questions, no matter how small, and kept me updated at every stage.

    Personal Dedication: What impressed me most was how invested she was in my journey — it never felt like just a transaction, but like she truly wanted the best outcome for me.

    Smooth Completion: Thanks to her hard work and persistence, the process was stress-free, and I was able to move into my new home with confidence.

    Rachel is more than just a mortgage broker — she’s a trusted partner who genuinely cares about her clients. I couldn’t have asked for a better person to help me through this milestone. If you’re looking for someone reliable, knowledgeable, and supportive, Rachel is the one.

    27 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the mortgage process was smooth and stress-free. It's wonderful to know that you felt supported and well-informed throughout your journey to homeownership. We appreciate you highlighting the dedication and care provided. Thank you for your positive feedback!

    Betygsatt 5 av 5 stjärnor

    Super helpful and very responsive

    Both Mark and Chavvi were super helpful in getting us the best deal possible for us and made sure they supported us every step of the way. They were both very responsive to any queries and questions we had. So thank you both for everything!

    25 oktober 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the team provided excellent support and secured the best possible outcome for you. We appreciate your positive feedback and thank you for sharing your experience!

    Betygsatt 5 av 5 stjärnor

    Amazing Customer service by Mark &…

    Amazing Customer service by Mark & Chhavi. All the way through procedure very helpful.

    21 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We appreciate your kind words! We're happy to hear that our team was very helpful throughout the process, providing amazing support.

    Betygsatt 5 av 5 stjärnor

    Great service - thanks!

    Mimmi was helpful, professional and responsive to our needs every step of the way. We felt assured that we were being provided with the best impartial advice and guidance in a respectful manner. Thank you very much.

    18 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you found our advice and guidance helpful and professional. We appreciate you taking the time to share your positive experience with us. Thank you!

    Betygsatt 5 av 5 stjärnor

    Great support by Carl and Angela

    I used Purple Bricks Mortgages and had an excellent experience. The support and guidance from Carl and Angela were highly appreciated throughout the entire process. Carl was fantastic; he explained the entire process in a detailed way, advised on various aspects of the deal, and quickly put together the offer and presented it in a clear and concise way. Angela was also great, preparing all the final documents efficiently. The mortgage offer they secured for me was significantly better than the one provided directly by Halifax, which was the eventual lender. I'm very grateful for their help.

    14 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you had an excellent experience with our mortgage services. We appreciate your positive feedback regarding the support and guidance you received. It's great to know that the detailed explanations, advice, and efficient document preparation were helpful. We're grateful for your kind words.

    Betygsatt 5 av 5 stjärnor

    Mimmi was really helpful and supportive…

    Mimmi was really helpful and supportive in securing my mortgage and also critical illness/life assurance. She was really responsive and available via phone and email whenever I had a query. I really appreciated the time she took with me.

    11 augusti 2025
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that you found our support helpful in securing your mortgage and assurance. We appreciate you mentioning the responsiveness and time dedicated to your queries. Thanks for your feedback.

    Betygsatt 5 av 5 stjärnor

    Excellent Purple Brick team for…

    Excellent Purple Brick team for Mortgage. Simple, straightforward, no nonsense!

    They know what they need and how to get you the best mortgage rates. 100% recommend them to others

    10 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you had a simple and straightforward mortgage experience with our team! We appreciate your recommendation and are glad we could help you secure the best rates.

    Betygsatt 5 av 5 stjärnor

    Mortgage advise from Mimmi

    I recently worked with Mimmi during the process of securing a mortgage. She has been so helpful, taking the time to understand our financial situation and goals, providing tailored advice and guidance every step of the way.
    Mimmi’s knowledge of the market and lender options helped my partner and I secure a great deal, and her communication was always clear and prompt. I'd highly recommend - couldn't have asked for better service!

    27 oktober 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the mortgage process was smooth and successful! It's great to know that the guidance provided was helpful in achieving your financial goals, and that you were able to secure a great deal. We appreciate your recommendation!

    Betygsatt 5 av 5 stjärnor

    My experience with Dealing Mimmi…

    My experience with Dealing Mimmi Asafo-Agyei throughout the process of getting a mortgage product and offer was exceptional. She very professional and puts in her best effort in ensuring you get the best deal and possible products out there. Would definitely recommend her to friends and family. She deserves a bounce really.

    15 november 2025
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that your experience was exceptional. We appreciate your kind words regarding the service you received. Thank you for recommending us to your friends and family!

    Detta är Trustpilot

    Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

    Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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    Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

    Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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