Purplebricks Mortgages Omdömen 

570
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It’s been a breeze from start to finish remortgaging with Purplebricks Mortgages! Ross was my initial contact, he was super easy to talk to and found me the best deal for my situation! Emily, m... Se mer

Betygsatt 5 av 5 stjärnor

Hayley has been absolutely brilliant for the entire process. We had a unique situation with our property backgrounds, but she knew exactly which lenders to approach and found us the perfect mortgage s... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutley excellent service in every way - Our agent Diane was just fantastic. This isnt a process that most folk are familiar with and we have been guided through each step easily and clearly with a... Se mer

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Betygsatt 5 av 5 stjärnor

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Se mer

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Företagsinformation

  1. Hypoteksmäklare

Om Purplebricks Mortgages

Skrivet av företaget

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Kontaktuppgifter

    4,9

    Utmärkt

    TrustScore 5 av 5

    570 omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ingen aktuell inbjudningshistorik

    Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,9

    Alla omdömen

    (570)

    160 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    “I highly recommend Mimmi Asafo-Agyei…

    “I highly recommend Mimmi Asafo-Agyei as a mortgage advisor. As a first-time homebuyer, her expertise was invaluable in securing my first home. Mimmi maintained excellent communication throughout the process, keeping me informed at every stage. Her professional yet friendly approach made the entire experience smooth and reassuring. I am very grateful for her guidance and support.”

    4 februari 2026
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that the guidance provided was invaluable during your first home purchase. We appreciate you highlighting the communication and support you received. Thank you for your positive feedback!

    Betygsatt 5 av 5 stjärnor

    First Time Buyer Experience

    I used Purplebricks Mortgages as a first time buyer - I had absolutely no idea how to do anything or what was happening etc.

    I was given Mimmi as my advisor and Daisy as my case manager and from start to end they've been nothing but amazing. They've both been able to answer all of my stupid questions, put up with me during anxious moments and pretty much made this as easy as it possibly can be

    I'm very thankful for their professionalism, dedication and patience with me in particular and couldn't recommend themselves and PBM as a whole anymore than I could

    31 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that our team made your first-time buying experience easy. We appreciate your kind words regarding their professionalism and dedication. Thank you for recommending our services!

    Betygsatt 5 av 5 stjärnor

    Professional and efficient, and no fee

    Carl and Angela were professional and efficient. They responded to all queries and provided time and space to talk through options and personalise the remortgage, while also providing sound advice.

    The remortgage completed smoothly, and PurpleBricks were attentive to the process, chasing appropriately to ensure no problems or delays.

    PurpleBricks provide mortgage brokering without fee, which is a huge positive as not all mortgage brokers offer this.

    2 februari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the remortgage process went smoothly and that you found the team professional and efficient. We appreciate your positive feedback regarding the attentive service and the benefit of fee-free mortgage brokering. Thank you!

    Betygsatt 5 av 5 stjärnor

    Brilliant customer service

    Brilliant customer service. Mark was great and so knowledgable, Nick was very efficient.

    2 februari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's expertise and efficiency.

    Betygsatt 5 av 5 stjärnor

    Hayley Newton, Best Mortgage Advisor Ever.

    I was introduced to my mortgage advisor around a year ago, her name is Hayley. Her professionalism and knowledge of her industry is in my opinion goes unchallenged. She is transparent and her advice feels personal to your buying/selling journey. She is a clear and precise communicator, extremely punctual and prompt in returning your calls or emails etc.
    I completely trust her with the biggest transaction of my life and feel she has my best interest in her decision making. Would highly recommend to family, friends and colleagues, thank you Hayley for all you have done for me.

    30 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. It's wonderful to know that you value the advice you received and the high level of service provided. We appreciate you recommending our services to others!

    Betygsatt 5 av 5 stjärnor

    Absolutely amazing! Esha and Daisy 🫶

    This whole mortgage experience on my own has been very daunting, stressful and more hurdles than I ever want to handle again.... but Esha and Daisy were abso flipping lutley amazing. Best customer and communication I've ever had. They have been there for me every step of the way (girl power) Thank you from the bottom of my heart. I couldn't have done this without you x

    28 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We are so happy to hear that you had such a positive experience! Navigating the mortgage process alone can be overwhelming, and we're grateful that our team could provide exceptional support and communication throughout your journey. Thank you for your kind words!

    Betygsatt 5 av 5 stjärnor

    Amazing service and very knowledgeable

    Montey was absolutely brilliant from start to finish in terms of explaining the mortgage process, talking through exactly what documents they required, and scoured the market for the best mortgage deal at that time. 100% worth the fee and we couldn’t be happier with the service Montey has provided us. Thank you!

    26 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the mortgage process was thoroughly explained and that you feel the service was worth the fee. We appreciate you taking the time to share your positive experience!

    Betygsatt 5 av 5 stjärnor

    Top tier customer service

    Everyone that I have had the pleasure of speaking with has been great. Polite, friendly & professional. Knowledge has also been very good & there's not been a single "I cant do" attitude, if they cant, they simply just direct me to someone who can. The only negative I have is not with any employee, but the specific process of trying to book a viewing. I get the concept of it all being online & it would be great if everyone worked well; however, with the homeowner of the property I'm trying to view being a bit of a nightmare to get a hold of. It would be good if there was a better way or a designated local estate agent who could do viewings, even if it was only 1 day per week. That being said, if it was an active seller, I imagine this process would be very efficient, so not all bad & why it's still 5 stars.

    I, unfortunately, cannot remember the names of each individual I have spoken to over the past few days to give credit fairly, but Leah P & Merrick, whom I spoke to this morning, were outstanding.

    23 januari 2026
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We appreciate your positive feedback regarding our team's politeness, knowledge, and helpfulness. We're happy to hear that Leah P and Merrick provided outstanding service. We acknowledge your concerns about the viewing booking process and the difficulty coordinating with the homeowner. We are continuously looking for ways to improve this. Thank you for your review.

    Betygsatt 5 av 5 stjärnor

    Amazing!

    We had a fantastic experience during our mortgage application, and a huge part of that was down to Daisy, our case manager. She was absolutely brilliant from start to finish.
    Daisy kept us informed at every stage, explained everything clearly, and made what can be a very stressful process feel calm and manageable. She was always approachable, responsive, and incredibly organised, which gave us real peace of mind while the application was going through.
    We genuinely felt supported and well looked after, and we couldn’t have asked for a better case manager. Thank you, Daisy, Esha & Scott for making the whole process so smooth — we’re extremely grateful.

    5 januari 2026
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that you had a fantastic experience during your mortgage application. It's great to know that our team made the process smooth and manageable for you. We appreciate your kind words and thank you for your positive feedback.

    Betygsatt 5 av 5 stjärnor

    Perfect for first time buyers

    Purplebricks mortgages are everything you need for a first time buyer. They make everything not seem so complicated. Lisa was amazing and made our process very simple and easy to follow, couldn't recommend her more! Overall a very pleasant experience.

    19 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that your first-time buyer experience was made simple and easy to follow. We appreciate your positive feedback and are so glad you had a pleasant experience.

    Betygsatt 5 av 5 stjärnor

    Morgage Advice

    We got Mortgage advice from Tom who was always there at the end of a phone or Teams call, when we needed anything looking into or just general financial advice. When we were further down the buying process we also dealt with Rachel, again good communication and helpful. Wouldn’t hesitate to use Tom again he was amazing

    22 oktober 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you found the mortgage advice and communication helpful throughout your buying process. We appreciate your positive feedback and are glad we could assist you!

    Betygsatt 5 av 5 stjärnor

    We are happy with the service received…

    We are happy with the service received from Purple Bricks and managed to sell our property and purchase the new one via chosen plan. We liked the experience of choosing if we want to be more in control of the viewings etc.

    13 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that you successfully sold your property and purchased a new one through our plan. We're glad you enjoyed having more control over the viewing process. Thank you for your positive feedback!

    Betygsatt 5 av 5 stjärnor

    Excellent advice and communication

    Hayley has been so helpful. She gave us excellent advice and was so easy to talk to. Would highly recommend.

    20 januari 2026
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that our advice was helpful and that you found it easy to communicate with us. Thank you for recommending us!

    Betygsatt 5 av 5 stjärnor

    My mortgage broker was Hayley Newton

    My mortgage broker was Hayley Newton , she was very friendly and attentive and was very quick to get my application sorted.

    19 januari 2026
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that your application process was quick and easy! We appreciate your kind words about the friendly and attentive service you received.

    Betygsatt 5 av 5 stjärnor

    Both advisor and case manager are clear…

    Both advisor and case manager are clear and patient, ready to answer questions and offer assistance any time

    7 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that our advisor and case manager were helpful and responsive. We appreciate you taking the time to share your positive experience!

    Betygsatt 5 av 5 stjärnor

    Excellent service from start to finish

    Excellent service from start to finish. The whole remortgage process was smooth, clear, and stress-free. A special mention to Paul, who was outstanding throughout — extremely helpful, professional, and always quick to respond. Communication and support were first-class, and everything was handled efficiently. Truly deserving of 5 stars. Highly recommended.

    5 januari 2026
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy the remortgage process was smooth and stress-free for you. We appreciate your kind words about the service, especially the efficiency, support, and communication you experienced. Thank you for recommending us!

    Betygsatt 5 av 5 stjärnor

    Best customer service

    From day one I can say with certainty that they take customer service and communication was out of this world.Both of them supported us throughout the entire journey, keeping us informed at every step. What I appreciated most was their reliability. If I called for an update and they were unavailable, I was promised a call back, and that promise was always kept.
    They went above and beyond with there customer service.
    Honestly, I cannot thank monty and Emily enough. They have changed our lives by securing us a successful mortgage. I will forever be grateful for the position they have put us in. Without a doubt, They will never let you down.

    From the bottom of my heart, I recommend their services. They will always prioritise you and deliver the best customer experience.

    24 november 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're so happy to hear about your exceptional experience! It's wonderful knowing we provided outstanding support and communication throughout your mortgage process. We appreciate your kind words and are grateful for your recommendation. We wish you all the best in your new home!

    Betygsatt 5 av 5 stjärnor

    I recommend Monty and Emily

    Monty and Emily helped me very much and was always on hand to help me when needed. Monty repeatedly kept trying to find me the best mortgage rates and also took my calls out of hours after I was working all day so its much appreciated! Definitely recommend!

    12 december 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We're happy to hear that the team was very helpful and readily available to assist you. We appreciate you mentioning their dedication to finding the best mortgage rates and working around your schedule. Thank you for your recommendation!

    Betygsatt 5 av 5 stjärnor

    Montey Patel was super supportive and…

    Montey Patel was super supportive and patient answering my silly questions.

    18 december 2025
    Omdöme utan inbjudan
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    Svar från Purplebricks Mortgages

    We appreciate your kind words! We're happy to hear that our team was supportive and patient in addressing your questions. Thanks for your feedback.

    Betygsatt 5 av 5 stjärnor

    Clair Brown Mortgage advisor

    Clair, my Mortgage advisor, was very professional, friendly, gave all the possible options, and supported the whole purchase process till fruition.

    A big thank you to her and the admin team.

    18 september 2025
    Omdöme utan inbjudan
    Logotyp för Purplebricks Mortgages

    Svar från Purplebricks Mortgages

    We're happy to hear that the purchase process was well-supported. We appreciate your kind words about the advisor's professionalism and the admin team's support. Thank you!

    Detta är Trustpilot

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    Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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    Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

    Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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