Ive been using Puresport products (electrolytes + gels) regularly over the last 5 months consistently and hands down, the best supplements I’ve used for my training. Just finished my first major train... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great product range. I use the electrolytes to support on and off ice training and have noticed it helps me to feel more hydrated at the end of training sessions. I feel my muscle recovery is quicke... Se mer
Företaget har svarat
I have been using puresport energy gels and electrolytes for the last 18 weeks as part of my Berlin marathon training. I have tried many gels over the past few years and would say that the purespo... Se mer
Företaget har svarat
We’ve been using Pure Sport Electrolytes every week at RMC Run Club, and they’ve become a Track Tuesday staple. They taste great, mix easily, and are perfect for staying hydrated through hard sessions... Se mer
Företaget har svarat
4,7
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pam was amazing and dealt with my issue…
Pam was amazing and dealt with my issue very promptly!
21 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Izaak,
Thank you so much for your kind words! We’re delighted to hear Pam was able to resolve your issue promptly and provide a great experience. We’ll be sure to pass your feedback on to her.
For the Long Run,
Team Puresport
Prompt and Kind Customer Service
The customer service was very quick to respond to my query and were very accommodating, sending out extra product when they didn’t even have to.
21 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Matt,
Thank you so much for the lovely feedback!
We’re really glad our team could help quickly and make your experience a positive one.
Supporting our community always comes first, and we truly appreciate you taking the time to share this.
For the Long Run,
Team Puresport
Pam @ Customers care very fast to reply…
Pam @ Customers care very fast to reply to my email over address change. Very grateful she was so on the ball
20 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Jake,
Thank you so much for your kind words!
We’re really happy to hear Pam was able to assist quickly with your address change and make the process smooth for you.
We’ll be sure to pass your lovely feedback on to her.
For the Long Run,
Team Puresport
Brilliant Customer Service
I recently made a return order, but the refund never came into my account. After waiting a few weeks, I decided to reach out to CS. Moments after emailing to inquire about it, Eliza from Customer services quickly responded with an apology and an immediate refund. Many thanks to Eliza at Pure-sport for her professionalism and dedication!
18 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Theo,
Thank you for taking the time to share your experience.
We are very sorry for the delay with your refund, but we are really pleased to hear that Eliza was able to respond quickly and get everything resolved for you. She will be very happy to hear your kind words about her professionalism and support.
We truly appreciate your patience and understanding, and we are glad we could put things right.
For the Long Run,
Team Puresport
In the short time I’ve been with…
In the short time I’ve been with Puresport buying their gels I have no regrets in swapping this brand from an a brand I’ve used for a long time. I can buy the gels from a local shop where I live.
16 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Kate,
Thank you for your great feedback.
We are really pleased to hear that you have been enjoying the gels and that making the switch to Puresport has been such a positive experience for you. It is also great to know that being able to pick them up locally has made things even more convenient.
For the Long Run,
Team Puresport
Had a minor issue with not having…
Had a minor issue with not having something sent to me with my subscription order, emailed and received a response the next day, Jessica so kindly sorted it for me with no problems!
15 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Allyah,
Thank you for your kind review.
We are really pleased to hear that Jessica was able to quickly resolve the issue with your subscription order and make the process easy for you. She will be very happy to hear your feedback.
For the Long Run,
Team Puresport
I overlooked changing my delivery…
I overlooked changing my delivery address
When I emailed to get it altered at 7.30 in the morning
I got a reply within minutes and it was taken care of immediately
Great service
Kevin
13 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Kevin,
Thanks so much for sharing this! Really glad everything was quickly updated for you and the order got sorted smoothly.
That’s exactly the level of service we aim to provide, so it’s great to hear it came through in your experience.
We really appreciate your support.
For the Long Run,
Team Puresport
Svar från Puresport
Hi Kate,
Thanks so much for the kind words! It genuinely means a lot to hear you’re enjoying the products and the taste.
We really appreciate you taking the time to share this.
For the Long Run,
Team Puresport
Excellent customer service
Excellent customer service. I ordered something in error and Jessica was so helpful helping me to sort it out. It’s so rare to get good customer service these days I will order from Puresport again 👍🏻
8 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Dawn,
Thank you for your wonderful feedback.
We are really pleased to hear that Jessica was able to help resolve your order issue quickly and smoothly. Providing helpful and genuine customer service is something we care deeply about, so your kind words truly mean a lot to the team.
It is fantastic to hear that you will be ordering from Puresport again, and we really appreciate your support.
For the Long Run,
Team Puresport
Used the products for a while now
Used the products for a while now, trust the brand and find them amazing for hydration during training blocks
8 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi George,
Thanks so much for the kind words!
We’re really glad to hear you’ve been using the products consistently and that they’re helping you stay hydrated through your training blocks. It means a lot to have your trust in the brand.
Wishing you all the best with your training ahead. Keep going strong!
For the Long Run,
Team Puresport
I ordered the variety pack & sadly one…
I ordered the variety pack & sadly one had popped in the pack, Pam at Puresport came back to me straight away & rectified everything with in minutes. Absolutely outstanding customer service! 100% will buy again!
6 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Jay,
Thanks so much for your kind words, Jay!
We’re glad Pam was able to get everything sorted quickly for you.
We really appreciate you taking the time to share this, and we’re delighted to hear you’ll be buying again.
We’ll be sure to pass your feedback on to Pam, too!
For the Long Run,
Team Puresport
Superb customer service
Some of the best customer service that I have ever experienced. 5/5. Highly responsive and very helpful! This was my first order, and I'm really impressed. I actually messaged three friends to tell them how impressed I was! Other companies should take note! Thank you Pam!
6 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Jess,
Thanks so much for the amazing feedback!
We’re really glad to hear your first experience with us was such a positive one, and that Pam was able to support you so well. It honestly means a lot that you even shared it with your friends. That’s exactly the kind of experience we aim to deliver.
We’ll make sure Pam sees this as well!
And yes, we’re always striving to raise the bar 💪
For the Long Run,
Team Puresport
Ordered over 1 week ago and had zero…
Ordered over 1 week ago and had zero update on the status of my order despite contacting the puresport team via email and contact form. Customer service is terrible.
6 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Joe,
Thank you for your feedback, and we are truly sorry to hear about your experience.
We understand how disappointing it must have been to wait so long for an update on your order, especially after reaching out to our team multiple times without receiving the support you expected. This is certainly not the experience we want any customer to have.
We sincerely apologize for the frustration and inconvenience caused, and we appreciate you bringing this to our attention. Your feedback is incredibly valuable and will help us improve our service moving forward.
For the Long Run,
Team Puresport
Prompt response to my missing item and…
Prompt response to my missing item and re-order confirmed.
5 maj 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Harry,
Thank you so much for your feedback!
We always aim to sort things as smoothly and efficiently as possible, so it’s great to hear this was your experience.
We really appreciate you taking the time to share it.
For the Long Run,
Team Puresport
Svar från Puresport
Hi Alex,
Thanks so much! Really appreciate you taking the time to leave this, and the continued support as always 💙
Great to hear you’re happy with both the product and the service. That means a lot to the team.
We’ll keep doing our best to make sure it stays that way.
For the Long Run,
Team Puresport
Replacement Water Bottle
One of my water bottles developed a cap that would leak. I emailed support and after producing some videos for evidence, Jessica ordered me a brand new bottle straight away. Great customer service :)
27 april 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Arran,
Thanks so much for your kind words! Really glad we could get that sorted for you quickly.
We’re sorry about the issue with the original bottle, but happy to hear the replacement is now on the way and that the process was smooth for you.
Appreciate you taking the time to share this 💙
For the Long Run,
Team Puresport
Svar från Puresport
Hi Louise,
Thank you for your kind review.
We are really pleased to hear that you had a great experience with our customer service and that your delivery arrived quickly. That is exactly what we aim for.
For the Long Run,
Team Puresport
Great Customer Service
Had some issues with damage during delivery. Contacted customer support and they handled it extremely well. Landed a customer for the long run! ;)
30 april 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Vinukh,
Thank you for taking the time to share your experience.
We are sorry to hear about the issue with damage during delivery, but we are really pleased that our team was able to resolve it for you and turn things around positively. That is always our goal.
It means a lot to have you with us for the long run, and we truly appreciate your support.
For the Long Run,
Team Puresport
Great customer service
Used puresport for over a year. Great service and rectified a recent order issue very quickly and efficiently going out of there way to replace the full order. Great customer service from Pam who couldn't have been more helpful.
30 april 2026
Omdöme utan inbjudan
Svar från Puresport
Hi Wilko,
Thank you for your continued support and for taking the time to share your experience.
We are really pleased to hear that the recent issue with your order was resolved quickly and efficiently, and that the team could put things right for you. It is especially great to know that Pam provided such helpful support, she will really appreciate your kind words.
For the Long Run,
Team Puresport
Customer service
I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order, I was not expecting such a rapid, human response. Big shout-out to Eliza from the puresport team for the help and contacting so soon. Customer service was absolutely spot on. For the long run!
30 april 2026
Omdöme utan inbjudan
Svar från Puresport
Hi John,
Thank you for such a fantastic review.
We are really pleased to hear that you enjoyed the variety pack and that the electrolytes stood out to you in both flavour and performance. It is also great to know that your experience with our customer service exceeded expectations.
Eliza will be especially happy to hear your kind words, and we are glad she could assist you so quickly.
We truly appreciate your support and are glad to have you with us for the long run.
For the Long Run,
Team Puresport
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.