Pure Physiotherapy  Omdömen 

180
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hi Ellan Fraser. treated me after my road accident , she was very professional , I really can’t thank her enough , I went in with lower back pain 8/10 and pins and needles in my hand , after 8 weeks I... Se mer

Betygsatt 5 av 5 stjärnor

Mr Rudresh Malwankar is an excellent physiotherapist. He examined my shoulder’s injury of the rotator cuff and went through a set of exercises thoroughly as he watched me practise them while correcti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent Friendly staff Extremely professional Couldn’t be better I suffer with anything medical related They put me at ease straight away

Betygsatt 5 av 5 stjärnor

Ive been seen by angus in the leeds tunstall road clinic. Angus fairbairn have been very helpful and welcoming since my first appointment on the 1st of may 2026. its my last appointment today angus h... Se mer

Företagsinformation

  1. Fysioterapiklinik
  2. också i
  3. Sjukgymnast

Skrivet av företaget

Since 2006, our highly trained and qualified physiotherapists have helped individuals and athletes get back to doing what they love. If you are experiencing neck, back, shoulder, knee or joint pain, or have suffered an injury through sports or accident that has impacted your function or quality of life, our physiotherapists can help you.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

180 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(180)

142 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Poor

Poor - no treatment given.
Arrived with a serious shoulder injury that has been previously diagnosed as a tear by another physiotherapist, was given a 5 minuet check over then sent away and told to rest.

7 december 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience.

We take all feedback seriously and would welcome the opportunity to better understand your experience and address your concerns directly.

If you are willing, please contact us via email at feedback@purephysiotherapy.co.uk. A senior member of our team will review your feedback and ensure it is fully considered.

Betygsatt 5 av 5 stjärnor

👍 Penzance Physiotherapy

Very pleased with treatment & progressive exercise program that Hannah Wells provided for my shoulder cuff injury. She is great with her knowledge of specific exercises that target the injury and gave me a variety of exercises to do between each session. I now feel like my shoulder is back normal & pain free. Woohooo!
A big thank you to Hannah Wells at Penzance Pure Physiotherapy.

5 januari 2026
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi Carah, Thank you for your fantastic feedback. We’re delighted to hear that Hannah’s progressive exercise programme and expert knowledge helped you recover fully and get back to being pain free. Your kind words will mean a lot to Hannah and the team! Thank you for taking the time to share your experience.

Betygsatt 1 av 5 stjärnor

No access to building and no tel…

No access to building and no tel answering to alert physio of arrival , session , no checking of suitability to use stairs on arrival and had to ask for demonstration of exercises suggested

24 december 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Thank you for taking the time to leave your feedback, after our conversations with you yesterday this has now been escalated to our Governance Team to review and they will be in contact with you directly.

Betygsatt 5 av 5 stjärnor

This was an initial appointment

This was an initial appointment and I was most impressed. Surgesh was very professional informative and helpful.

24 december 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Thank you for your review, Pat. We appreciate your feedback and wish you a great New Year!

Betygsatt 5 av 5 stjärnor

Jo gave me great advice

Jo gave me great advice, with exercises tailored to my specific needs. She took the time to help me understand what was going on with my body, and was always happy to help with any related questions between appointments.

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

hank you for sharing your experience! We're so glad to hear that Jo was able to provide personalised exercises and guidance that made a difference for you.

It’s great that she took the time to help you understand your body and was available to answer your questions! We wish you all the best!

Betygsatt 5 av 5 stjärnor

TOP NOTCH treatment and overall experience!

I have received treatment for several years from the clinic at Forest Road in Loughborough -Loughborough Physio and sports injury clinic , now part of Pure. I have had and continue with several musculoskeletal problems.

The clinic is always scrupulously clean and pleasant . The staff are very friendly and courteous.

I am treated by Jo Hartshorn the senior physio who is long qualified and thus has lots of experience. In addition to that I find her to always " go the extra
mile " to help me.

9 december 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’ve felt well cared for over the years at our Loughborough clinic. Jo is indeed highly experienced, and it’s wonderful to know that her dedication and willingness to go the extra mile have made a positive difference for you. We also appreciate your compliments about our staff and clinic environment... creating a clean, welcoming space is something we take great pride in. We wish you good health :)

Betygsatt 5 av 5 stjärnor

Mansfield Woodhouse Clinic.

My physiotherapist, Amy at the Mansfield Woodhouse clinic, helped me so much The exercises given were explained thoroughly and my comfort was always a top priority. Thank you so much!

24 november 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Hi Aine, we're so glad to hear that your comfort was treated as a top priority. thank you for sharing your experience, we wish you all the best!

Betygsatt 5 av 5 stjärnor

Treatment for calf injury

Excellent service. Jo Hartshorn is extremely knowledgeable and her advice and progressive programme of exercises got me back running quicker than I anticipated. Thank you, Jo.

9 december 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi David, It's great to hear that you had such a great experience with Jo! We areso glad that you're back to running quicker than you thought you would be. We wish you good health! :)

Betygsatt 5 av 5 stjärnor

7 Star professional

7 Star professional, patient, expertise in explaining and demonstrating rehabilitation exercise's and stretch’s to increase mobility and lessen pain. Physio I saw was Mr Korn. Highly recommend!

25 november 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Hi Maureen, thank you for such a lovely review! We hope that you are now feeling better with the help of your sessions at Pure! Wishing you good health :)

Betygsatt 2 av 5 stjärnor

I had 3 sessions for help with severe…

I had 3 sessions for help with severe Cyatica pain down left leg, and lower back pain.
During these sessions I had less than 10 minutes actual physio treatment the rest of the time was asking questions about how I was. They gave me some exercises to do but the App that these were sent via stopped working. ( which I reported in my last session and was told they would send them again, but they did not.).
Very disappointed and still in a lot of pain.

20 november 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

We apologise that you feel disappointed with your sessions. All physiotherapists spend time asking questions about your symptoms and progress, as this is an integral part of the session. This allows evaluation of any changes and forms part of the clinical reasoning used to progress and adjust treatment. If you are still experiencing issues with the app, please get in touch via feedback@purephysiotherapy.co.uk and we will be able to assist. Thank you for taking the time to provide feedback.

Betygsatt 5 av 5 stjärnor

Nevs treatment

Nev
Great treatment with alot of work.
All the exercises worked well and greatly helped me get back to full fitness.
He was also very kind and funny and made each session as welcoming as could be.

9 januari 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Hi Lorraine, thank you so much for your review! It's fantastic to hear that you are now back to full fitness. We appreciate your feedback and wish you all the best :)

Betygsatt 5 av 5 stjärnor

Great experience at Pure Physio Norwich

8 sessions of physio for hamstring tendinopathy. I initially had soreness most days when sitting down at work or driving. Over 3-4 months, with progressive exercises, I increased leg strength and gradually felt the symptoms reducing, to being barely perceptible now. I'm now in a much better place and have been able to increase the volume and intensity of my runs.

Throughout the process I felt that Chris (@Pure Norwich) really understood the issue and what I was hoping to get out of it. I liked the fact that Chris would observe me doing the exercises and make tweaks to the plan that he had pre-prepared, to target areas of weakness. I've come out of it with a plan to maintain the strength developed and hopefully be more resilient to injury going forward. Overall, a great experience.

24 november 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Thank you for your feedback Tom, it’s great to hear how much your symptoms have improved and that you’re back to increasing your running volume and intensity. We are glad the tailored exercise progressions were helpful and that you felt supported throughout the process. Keep up the strength work to maintain your progress and reduce injury risk. It’s been a pleasure working with you, all the best :)

Betygsatt 5 av 5 stjärnor

Thank you again Dalibor for saving the…

Thank you again Dalibor for saving the day! A physio who actually works on the body and doesn’t just give exercises,
Our entire family goes straight to Dalibor, from ACL recovery to MCL to gymnastic injuries, we are so grateful to have such a great physio!

10 oktober 2025
Omdöme utan inbjudan
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Svar från Pure Physiotherapy

Thank you for your review, Victoria!

Betygsatt 5 av 5 stjärnor

Excellent sports massage with Richard

Had a sports massage with Richard - he was very good and knowledgeable.
Sorted my body out to be competition ready!

20 november 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi Kathy, Thank you for your review! It's great to hear that your sports massage with Richard has helped you get back to feeling competition-ready. We wish you all the best :)

Betygsatt 5 av 5 stjärnor

My review

My therapist, Mahvish is very helpful and professional. She taylors my needs and capabilities helping me to build up gradually. I am very happy with her training.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi Theresa, Thank you for your review! It's great to hear that you are happy with your treatment. We wish you all the best for the rest of your recovery journey :)

Betygsatt 5 av 5 stjärnor

Totally Satisfied with the Treatment

After describing my pain Nevzat Yuksel understood and explained to me what was causing the problem. He then treated me over the course of six sessions and this has reduced the pain to between a slight discomfort and no problem at all. I have been given a series of exercises to do which I will keep doing now that I have been discharged.
Overall from first stepping in the door, to treatment to exiting the premises it is a a pleasant experience.

13 november 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi Anthony, Thank you for sharing your experience! We’re glad Nevzat was able to identify the issue, guide you through your sessions, and help reduce your pain. It’s great to hear you feel confident continuing with the exercises at home. We’re also pleased that your visits were consistently pleasant. Wishing you continued progress, and we’re here if you need anything further.

Betygsatt 4 av 5 stjärnor

My Physiotherapist

My Physiotherapist, Angus, was professional, skilled and enthusiastic.

Clear assessment and treatment plan. Flexible appointments .

Overall…. a great service .

12 november 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi David, Thank you for your review! It's great to hear that you have had such a great experience with Angus. We wish you all the best :)

Betygsatt 5 av 5 stjärnor

Durgesh Koli - West Bridgford

I saw Durgesh at the West Bridgford clinic for a running injury which was stopping me with my usual activities. He was thorough, professional and very knowledgeable. Very good experience would recommend.

3 november 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Hi, thank you for your feedback! We hope that you are back to you usual activities after your sessions with Durgesh. Thank you for sharing your experience and we wish you all the best!

Betygsatt 5 av 5 stjärnor

Barnsley Clinic

I attended the Barnsley clinic and was seen by Kane.
I went with a pain around my foot/ankle area but was unsure what I had actually done.
Kane gave a thorough examination, and a detailed explanation of the problem so I understand what I had done. I was given an exercise programme to follow. I have since seen him for several follow-up appointments and have seen a great improvement in strength and movement.
Would highly recommend.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Thank you for sharing your experience and for recommending us! We’re so pleased to hear that you’ve seen such great improvements in your strength and movement.

We really appreciate your kind feedback and are delighted that your experience at our Barnsley clinic has been so positive. Wishing you continued progress and all the best with your ongoing rehabilitation!

Betygsatt 5 av 5 stjärnor

Exceptional Care at Pure Physiotherapy with Raj

Following a recent road traffic accident, I was referred to Pure Physiotherapy, and I can confidently say it’s the best physiotherapy experience I’ve ever had.

Raj, my physiotherapist, took the time to thoroughly assess my injuries and develop a personalized treatment plan that proved incredibly effective. It was remarkable to witness my progress after each session.

Raj was not only informative but also empathetic, explaining the nature of my injuries and how the physiotherapy sessions would aid in my recovery. His patience and supportive approach genuinely helped me achieve positive outcomes.

Additionally, I appreciated the convenience of the Pure Physio App, where I could easily access my treatment plan. The exercises are provided as videos, allowing for clear guidance, and if you prefer, you can also download them as a PDF. This feature made it easy to stay on track with my rehabilitation and monitor my progress, and the videos ensured I performed the exercises correctly.

Thank you Raj.

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Pure Physiotherapy

Svar från Pure Physiotherapy

Thank you so much for taking the time to share your experience! We’re delighted to hear that you’ve had such a positive recovery journey with us. We take great pride in providing thorough, personalised care and it’s wonderful to know that the approach has helped you achieve such meaningful progress.

We’re also pleased that you found the Pure Physio App helpful in supporting your rehabilitation, our goal is to make your recovery as accessible and effective as possible, both in and outside of the clinic.

Wishing you continued success with your recovery, and please don’t hesitate to reach out if you ever need further support in the future.

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