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I recently signed up for a maintenance contract and had a new inverter installed, and the experience has been excellent from start to finish. The team was professional, punctual, and very knowledgeable, taking the time to explain how everything works and what to expect going forward.

The installation of the new inverter was smooth and efficient, with minimal disruption. Since then, the system has been running perfectly, and I’ve already noticed improved performance and reliability.

Having a maintenance contract in place also gives me real peace of mind, knowing that everything will be regularly checked and kept in top condition. The customer service has been outstanding throughout—friendly, responsive, and genuinely helpful.

I’d highly recommend their services to anyone considering an upgrade or looking for reliable ongoing support.

This company are scammers ! Tried to come to my house selling me unnecessary batteries and panels to enhance the system, I had another company come who advised me they were fine and operating as normal ! Then told me they want 10k !!! Avoid at all costs , have reported to trading standards

Cold calling solar scam company , charged my dad £4,000 and didn’t even fit the product ! Report this company immediately.

I recently had a voltage optimiser installed, and I’m really pleased with the results. The whole process was straightforward, and the team handled everything professionally from start to finish.

They explained how the system works in a clear and simple way, which gave me confidence in the installation. Since having it fitted, I’ve noticed a more stable power supply and improved efficiency across my appliances.

Fitted a regulator for my system, the technician was nothing but helpful and communicative

I had my solar panels installed a good few years back but decided to recently add a battery system so I could store more of the energy I’m generating. The team from PureEnergy Innovations were brilliant from start to finish - really knowledgeable, explaining all the options clearly, and helped choose a system that suited my usage

The installation was smooth and tidy and now I’m running by 80% self sufficient and have noticed a huge drop in my electricity bills already

Would definitely recommend them to anyone thinking about getting an upgrade to their solar set up

Please be aware, this company should not be touched, they have cost me thousands have a problem the boss never gets back to you system not up to scratch, no after sales service, if you have more money than sence use them, they are scum.

Assuming this is "Pureenergy Innovations" (est. Feb 2024), their cold-call practices are CONCERNING, expecially toward vulnerable individuals. In my experience, the "worrying" outcome of the inspection of batteries seemed designed to justify a high-cost replacement. This was £000s, and a contract may be difficult to cancel after installation (even within the standard 14-day window). I strongly advise checking with your current energy service provider before agreeing to any inspection.

Misleading Sales Tactics and Poor Transparency

PUREENERGY INNOVATIONS LTD (Company No. 15490972) cold-called my elderly mother, claiming her solar system needed a new battery and regulator. This was completely unnecessary: her system had been recently serviced and confirmed to be in excellent condition.

The contract raised a number of red flags:

* The address didn’t match the one on Companies House
* No email contact was provided
* Phone numbers either led to voicemail or a third-party answering service.
* The company rep, "Tom", refused to share his full name or job title.
* He also refused to provide an email for written cancellation.

I eventually found an email on their website and cancelled the contract.

This experience felt deliberately misleading and exploitative, especially toward an elderly person. I urge others to be cautious and verify claims independently before agreeing to anything with this company.