Pure Choice Omdömen 

Excellent company to deal with.
No pushy sales tactics, gave brilliant advice and answered my questions. Great value for money
Engineer was very clean and tidy. He set the equipment up so I don't need to touch it. I am a very happy customer!😊

Communication was good from the start and Ashley and Tim were able and competent in their respective roles. My only gripe (minor) was the lack of comms ref the lack of response when I paid using on-line banking. Apart from that all is well!

Very friendly and professional.
Very happy with the service from enquiry, to survey and quote, and prompt installation.

Very professional company. From explanation, to quotation to implementation, everything went smoothly. No hard sell, polite and friendly service all the way. Thanks to Michael, Tim and the back office for fixing our long standing hard water issues.

Tim the plumber arrived on time, was very pleasant and informative

The process of getting a quote very straight forward. A convenient date was agreed, and was fitted and functioning. There were problems due to the pipe work in my house bu they took time and got the matter sorted. They were recommended to us by a plumbing and heating company who have been using them for several years.

Michael at Pure Choice spent a great deal of time on an initial phone call prior to us even committing to their water softener and presented the system very well in person when we were ready to proceed. No hard sell which was a welcome relief compared to other companies. Tim their technician installed the system exactly as planned and it's working very well. The perfect solution to our ridiculously hard water!

the sales experience was very professional, he rang when he agreed he would, he turned up when he said he would to do the site inspection and included everything in the price- no hidden extras!
The fitter arrived as agreed and was a clean and tidy worker.

Good service.
Appointments kept, both the sales and installation staff were excellent. Very good office support as well.

Work was of a high standard

A very professional installation by a knowledgeable and pleasant engineer.
Everything on time.

Dealing with Pure Chhoice was, yet again, a thoroughly enjoyable experience. I have dealt with the company for at least 10/12 years so, having moved, it was the only one I could have faith in to advise and instal the water softener. Excellent, trustworthy, efficient, tidy workforce backed up by courteous and helpful office staff.

Tim and Michael were splendid and knew just how to cope with old ladies! I look forward to our continued association and wish you all, success in the future.

Our first discussion was very helpful and various options were explained.
The plumber arrived on time, was quiet and efficient and explained what he was going to do. When he was finished he explained how the system worked and asked if we had any questions. He then thoroughly cleaned the area where he had been working.
The system is working well and we are very satisfied with the way Pure Choice carried out the installation.
We would have no hesitation in recommending them.

Highly recommend, this softener has been 100% worth the money. Michael was really helpful, knowledgeable and professional. He gave me all my options and clear quotes. He booked me in for the fitting promptly and the plumber installing did a brilliant job. I had the water softener installed to try and help family eczema issues relating to very hard water. The effects have been incredible and made a HUGE difference to us, almost immediately. It has also been brilliant for limescale, water marks, stains, etc and has halved the time I spend cleaning. Can't recommend enough for hard water alternative.

Great experience from initial contact to post-installation support.
No hard sell - just sensible advice. Very neat install and everyone with whom we had contact were friendly, responsive and professional.

Having been a customer of the founder of Pure Choice since 1993 I think I am in a good position to say that this company is first class.
Ashley, who services our softener, has always been polite, punctual and efficient. Why would I change supplier now? I would not consider any other supplier should I have need to replace my current machine purchased in 2012.

Supplied and fitted a new water softener when ours stopped working. Prompt and efficient service. Friendly staff.

Michael and Tim are friendly and worked hard to overcome a difficult challenge to install a water softener for me. Never once did I feel in any way concerned because they tackled every problem thoroughly and professionally and allowed me to be involved in the process to overcome the many problems arising from the existing plumbing layout, which they successfully managed to modify to a high standard. I’m very thankful. Geoff, N Somerset.

Knowledgeable, efficient, timely, friendly and really tidy work whilst being competitively priced - Don't know what else to say really.

The knowledge of the staff was excellent and they explained everything very well. The location of the solution was very well tailored to our needs. The installation was complex and excellently done.
Overall very pleased. One of the reasons we decided on having a water softener was a friend said it was the best thing he’d ever bought. We live in the same hard water area and I’d certainly agree with him.