Purebred KittiesOmdömen 

Buyer Beware!

I purchased a kitten from this company a few weeks ago and immediately noticed serious health concerns upon bringing him home — he was visibly limping and had stitches protruding from his genitalia. I contacted the company right away, providing videos as proof.

I was instructed to take him to a veterinarian, which raised an immediate red flag: how did their own vet clear him for release without catching these issues? My vet confirmed the limping and was alarmed by the protruding stitches, noting that cats groom themselves constantly and would inevitably chew on exposed stitches — a serious risk. The stitches were removed, and additional testing was recommended to determine the cause of the limping. A full veterinary report was documented and submitted to the company.

Since then, the response has been deeply disappointing. While this company is extremely responsive when it comes to selling kittens, they become virtually unreachable once a problem arises. They repeatedly cite an internal “review process” with no timeline or resolution in sight. Despite multiple requests for a simple courtesy call to discuss the matter, I have been ignored.

The lack of urgency, transparency, and basic professionalism — especially involving an animal’s welfare — is unacceptable. Do your due diligence before purchasing from this company.

I Here’s a polished, firm version that keeps your facts clear and your tone professional:

Revised Version:

I am writing to address several inaccuracies in the merchant’s response and to clarify the factual timeline of events, all of which are documented via text messages and emails with exact timestamps.

The kitten was picked up on the morning of April 18th, not April 19th as stated. Accordingly, the “5 days from delivery” reference is factually incorrect. I contacted the merchant the same day — April 18th at 3:45 PM — with my concerns, and submitted video evidence on the morning of April 19th. The first available veterinary appointment was Monday, April 20th, as no weekend appointments were offered. The complete veterinary report was emailed the following day.

I have fully met my obligations by providing both video documentation and a formal veterinary report. I will not be accepting any financial responsibility for additional diagnostic testing, as this situation is the result of the merchant’s negligence, not mine.

The matter remain unresolved, I have filed a dispute with my credit card company and will be pursuing all available legal avenues as well.

It was the most beautiful experience I’ve had when looking for a new furry family member. Every week I had a video update along with
Very detailed information on his growth , health, and everything in between. I found the cat of my wildest dreams and it would have never been possible without the amazing staff from purebred kitties. They make dreams a reality.

We got the most perfect kitten from purebred kittens . The entire process was smooth. When we had question we always received answers quickly and accurately .

The process was smooth from beginning to end. Umberto arrived on time and was happy and playful. He’s a WONDERFUL kitty and a great addition to our family!’

I adopted my Maine coon kitten on February 3, 2026. I received our kitten’s weekly video updates on schedule which my family and I really appreciated. However, there was a major lack of transparency regarding certain details of the adoption. For example, I asked when was he being neutered, crickets?? I also asked if his hearing was checked …..nothing. I begin to feel very anxious and nervous. This intensified when my delivery date was pushed back THREE times. Initially we were told that we could expected to get him at the end of March. At this point he would be a little over 5 months. When I inquired, they told me that delivery was delayed 3 weeks due to him needing a third vaccination. I was disappointed, but I understand that delays happen. About a two weeks later I was contacted to arrange delivery, I received a calendar invite and an address for pick up location. This was arranged on a Monday. For Thursday pickup. On Tuesday, I received a cancellation email and a text message. The message stated that delivery was cancelled due to a flight cancellation. This made me a little nervous due to the previous change and because I didn't not receive my weekly video update. To their credit when I mentioned it, the sent me another video update. We discussed delivery for the following week, on Thursday, April 22, 2026. This time they did not send a calendar invite. That Tuesday they contacted me via text and stated due to a vehicle issue they would not be able to schedule delivery on Thrusday, but for Saturday instead. They then sent me a calendar invite for Saturday, April 25, 2026 for 10:00am. On Thrusday they sent an reminder, this made me feel a lot better because this confirmed the he arrived and was in place at their location. My husband and I traveled from Delaware to the pick up location in Philadelphia, PA. On pick up day, April 25, 2026 we received ANOTHER calendar invite. I figured this was them recomfriming the delivery. So, we lefted as planned. When we arrived around 9:40, I took another looked at the most recently sent calendar invite and noticed they changed the time to 12:25pm. I immediately called to confirm the change and they agent said there were issues securing a vehicle due to multiple planned deliveries. To be fair I should have paid attention to the details of the invite but due to the multiple changes we had already experienced I should have received a phone call. We had to wait another 2hrs. They were late but I did receive a message stating the admin was almost there, and they needed to know my vehicle’s make and model. When she did arrive around 12:45pm. There were several others there waiting with us to pick up their kittens. Each kitten they delivered were absolutely beautiful. We were they last to get our little guy. HE IS ABSOLUTELY BEAUTIFUL!!! It hasn't been a full 24hrs since we picked him up but he is very alert, playful and seems to be healthy. Although he is a little skinnier than I would like but nothing to be concerned with. Overall, I'm happy with my experience but moving forward I hope they are more transparent about the overall process. Our little guy came all the way from the Ukraine. Had we known this upfront, this would have eliminated unnecessary stress and worrying. My kitten was very expensive not to mention the cost of additional items for his enrichment that we purchased in advance. Hopefully, moving forward. Purebredkitties will take this review into consideration and implement a more transparent adoption process.

Not sure what to think of this company. I considered purchasing a kitten from them but did not - after I saw the EXACT SAME PICTURE of the cat I liked on another adoption site for $1,000 less. Exact cat, exact setting, exact pose. What are the chances of that? Of course my suspicions went sky-high as I wondered what kind of site this was. Made me suspicious as to just how "purebred" these little kitties were.

I just adopted my second kitten from Purebred Kitties and the process was so smooth. I now have 2 beautiful Maine Coon boys and I couldn’t be happier!

We have just brought a second Devon Rex kitten from Purebred Kitties into our home!! Our first experience a year ago was amazing!! In no way, did I feel insecure or uncomfortable with Purebred Kitties!! They were professional from the very start of our kitten journey with the amazing selection of breeds to the many conversations surrounding our choice!
They are completely honest from start to finish with the cost, the breeders, and the transportation choices they provide!
Both kittens we adopted are very healthy
and up-to-date with their vaccinations!
Purebred Kitties is amazing at building confidence and respect and continue to provide support as needed!! They are 5 star in my opinion and experience!!!

This is our second CAT that we have purchased through purebred kittens
We are extremely happy with the everyone that we’ve talked to making the process extremely easy and no stress
The breeder that we chose has absolutely the most amazing kittens we are so thankful that we found you guys our family is very excited to have our new family members here at our home🥰🙏👍

Everyone that reached out to me during the process of my kitten being sent to me was super helpful, friendly, and reliable. My kitten is in amazing shape and super healthy and exactly as he was described. I’ve never been happier, and I couldn’t be found my bestfriend without Purebredkitties. :)

We are so grateful for purebred kitties. From the first phone call, weekly updates to the delivery. We’ve always wanted a main coon kitty, everyone at purebred kittens amazing!

Very disappointing experience with Purebred Kitties. The information provided about the kitten was unclear and kept changing after payment. Communication became slow once money was sent, and important details like location and health records were not properly shared. I also felt a lack of transparency in the whole process. Would not recommend — please be careful before making any payment.

This was honestly one of the most frustrating purchases I’ve ever made. I kept asking for basic breeder details, health records, and pedigree information, but everything felt delayed or unclear. Communication was inconsistent, and I never got straight answers. After paying, things only got worse—no proper updates, no reassurance, nothing. I deeply regret not researching more before committing.

Very disappointing experience. The service was slow. The product quality was very poor and did not match what was the advertised. I would not recommend this place.

This has been one of the most stressful and frustrating experiences I have ever had. I WISH I would have known about these reviews prior to purchasing my Maine Coon.
I only paid the deposit at first because I was initially skeptical. I repeatedly requested (via text AND email) basic breeder information, pedigree details and health testing documentation. I have requested this information from Maye, Eric and Ley numerous times. My requests have been delayed or not clearly answered.

Now the kitten's travel was suddenly delayed (after taking my money for the remaining balance) for a vague issue. They say the cat is not eating "normally", but I have not received ANY further updates or pictures or videos AFTER calling them multiple times AND emailing.

Do NOT consider this place. Listen to me very clearly....for your sanity and peace of mind do not give this place any form of payment until you have all of the information you need FIRST.

I still do not have my kitten, no videos, no pictures and no updates on how she is doing.

This was well organized, responsive and communicative, through the whole process. Everything was prompt and logistics were spot on, which included a coast to coast flight for our kitten, an irrepressible butter licker, shameless food thief, a lion trapped in the body of 4 lb elite velcro cuddler, that is cute as hell. We love this little Devon Rex who arrived in good health and overflowing with personality. Highly recommended.

I had a very pleasant experience working with Purebred Kitties to bring home a new family member, Toros (now Gremlin), a black maine coon kitten.

Before placing my deposit, I made sure to read through the Terms and Conditions of Use page, located on their site, so that I knew exactly what I was getting into.

After placing my deposit, Kim reached out to me the same day and informed me of the timeline, process, and what I could expect in the coming weeks. Kim's ability to answer all of my questions and communicate thoughtfully reassured me.

Maye was also a great contact, ensuring I received weekly updates and videos of Gremlin throughout the process. I got a better sense of his personality and the environment he was being raised in through these updates.

Eric helped me finalize payment, paperwork, and he coordinated Gremlin's travel plans via flight nanny. I really appreciated his attention to detail and he took the brunt of a lot of my anxiety-ridden questions with ease.

My one concern is that there was no disclosure my kitty was coming from Ukraine. I took Gremlin to a vet appointment, directly from the airport where I picked him up, for a wellness exam and fecal sample. Everything came back clean.

Overall, my kitty is happy, healthy, and I'm glad that everything worked out the way it did. Without PBK, it's unlikely that I would have found or been able to access this sweet little guy. PBK proved to be a valuable resource for me, but I would still recommend that you do your own independent research, and don't be afraid to ask questions.