puracashmere.com Omdömen 

51
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Placed an order in the evening and next morning realized I did not buy the product I thought I purchased. I called multiple times with numbers and got message that no one was available so I left mult... Se mer

Betygsatt 1 av 5 stjärnor

How heartless can management at Pura Cashmere be??? Horrible customer service. My wife inadvertently ordered 3 of the same items within 30 minutes of each other because she has Alzheimer’s Disease an... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Stay away from this company , You will never get anyone on their support phone number nor will they call you back...You will be charged $15 for each return , You cannot return if tag was cut off EVEN... Se mer

Betygsatt 5 av 5 stjärnor

This year I decided to treat myself to a better quality sweater, and saw the beautiful sweater that apparently was the beginning for Pura. The first difference in your company was your welcoming emai... Se mer

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Pura Cashmere was born from a desire to make luxury cashmere clothes that look and fit as good was they feel. Our cashmere clothing brand boasts impeccable craftsmanship at affordable prices. Our commitment to you is to produce heirloom quality luxury cashmere sweaters and knitwear using sustainable high quality fabrics with flattering cuts to give you the most flattering fit. We are one of only a few cashmere companies who track production from the goat, to the spinning factory to the manufacturer, to your doorstep.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

51 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(51)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Stay away from this company

Stay away from this company. My sweater was mailed to a cvs store 10 miles away. I didn't like the sweater and they charged me over $14. for a restocking fee.

1 juli 2022
Omdöme utan inbjudan
Logotyp för puracashmere.com

Svar från puracashmere.com

I am sorry to hear that Pat. We cannot control where UPS delivers a package. We reached out to them and were told that they could not leave the package at the location and decided to hold it for pick up. We do charge a restocking fee on a per order basis for refund returns which is standard for sweaters due to the extensive cleaning and repackaging necessary.

Betygsatt 1 av 5 stjärnor

Buying from overseas websites

I ordered from the company. Once I had the information that it was being sent from the US and involved duty that was an extra third onto the price- I decided to return the goods and get my money back. This process took months. I wrote to the company several times asking when I was going to get my refund. In the end I got PayPal involved- and finally got my refund. Lesson learned- never buy from a non British based company. I was disappointed with the poor customer service from the company- although the carrier company were equally slow at responding and telling me what was happening. Overseas websites don’t always make it clear that they are not British based - even if the currency is shown in Sterling. I’m shopping much less online than I did because of these issues.

22 maj 2022
Omdöme utan inbjudan
Logotyp för puracashmere.com

Svar från puracashmere.com

The review request was sent out before the package arrived and was kept and not returned. We hope that it will be updated to reflect better than a one star

Betygsatt 5 av 5 stjärnor

Top quality all around

Bought a boyfriend type cashmere sweater and was worried that it would be too "oversized." I like slim fitting close as I'm tall with a truly long and slim torso. I was really concerned when I took it out of the bag as it was huge, (size S). When I put it on, I was pleasantly surprised by the cut, it was super tailored and looked great on. The quality was top shelf, tailored and still slimming. I love the sweater and will be a recurring customer, absolutely!

28 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cotton sweater

Cotton sweater arrived and is as beautiful as the picture. Quality is outstanding and fit is perfect. Have now purchased a second one...

27 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE my Pura!!!

I just bought my fourth and fifth gorgeous sweaters from Pura. They are my absolute favorite! The cashmere is so soft and warm and the sweaters are so good looking! And the colors so wonderful. I can’t wait to see what’s on for next season!

17 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Puchase

From the online ordering process to receipt of the product, it was seamless. Product was well packaged and delivery was quick. I ordered the funnel cotton sweater. Beautiful colour. The sweater is well made and fits well. If you are hesitant about buying from Pura, don’t be. The quality of their product is excellent.

14 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A gift to myself

This year I decided to treat myself to a better quality sweater, and saw the beautiful sweater that apparently was the beginning for Pura. The first difference in your company was your welcoming email, after my purchase. You kept in touch, letting me know when to expect delivery. It arrived when you said it would, and I was thrilled to find it the perfect fit. Sizing for us "plus" women can be so difficult online. It is so beautifully soft, and I love the khaki colour. The turtleneck keeps my neck so warm without being close and binding, and I love tucking my chin inside that warmth. The sales price was too good to pass up, and the quality, plus service will make me a repeat customer. I've received many compliments, and know I will treasure my cashmere, thank you!

5 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The sweater pilled after only 2 hours

The sweater pills after only a 2 hour wearing. That is nonsense. Good cashmere doesn't pill like this. Sadly, the return policy states, 'no return if worn'! How can you know it pills if you don't wear it briefly. It's a 'return policy' that indicates Pure Cashmere knows it has a defective product.
I'm in Colorado & wanted a warm comfy sweater for Winter wear. I thought this one for the money, would be a keeper. Two thumbs down.👎👎

22 december 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The sweaters are amazing

The sweaters are amazing, I ordered two and love them. They fit well and are of good quality and their prices are reasonable. I only give 4 stars out of five because they do not pay for the return from Canada. I had to return a sweater because of size. Otherwise, service and products are great

11 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this sweater

I love this sweater! Soft and warm, true to size. I already owned it in black and I just got the navy. It came quickly and everything went easily .

6 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Much loved sweater

Luxurious, high quality cashmere, and well made. We love the creative designs and the end result is a happy smile.

22 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hello- I love my sweater

Hello- I love my sweater. It was rainy and windy outside today so I wanted a sweater to cozy into. I will most likely order another in a different color.

29 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect!

I currently have five Pura sweaters. They are beautifully made and comfortable. Shipping is fast and well packaged.
Customer service is responsive.
When I accidentally ordered the wrong size, I emailed them and they fixed my error immediately.
Love this company.

22 mars 2021
Omdöme utan inbjudan

Detta är Trustpilot

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