The best doggy car seat I’ve ever experienced. Worth every penny cent as my Stella is comfortable and secure.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
FAST SHIPPING GREAT QUALITYY MY PET LOVES THE BEDDD WHICH IS CRAZY BCZ SHES ACTUALLY VERY PICKY WITH HER BEDS ANYWAY GREAT SERVICE EASY CONTACT LOVE THISS WILL BUY AGAIN FOR MY OTHER PET!10/10 DEFINIT... Se mer
Företaget har svarat
My puppy was stressed when in car, but since getting the calming car seat he immediately falls asleep and travels much better than before. The seat could be more fluffy in the middle but overall it’s... Se mer
Företaget har svarat
Just bought a bundle of beds from Pups N' Beds and couldn't be happier with my purchase! Each bed is superbly comfy and well-loved by my dogs. They snuggle into them instantly! Top-notch quality and g... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Pups n Beds, Australia's premier destination for high-quality dog beds and accessories, we recognize and celebrate the unique bond between pet owners and their cherished canine companions. This bond isn't just understood; it's the very heart and soul behind every product we curate, ensuring each pup receives the royal treatment they truly deserve. Established and flourishing in Australia, our brand stands tall as the epitome of luxury and comfort in the pet industry. Every meticulously crafted product, from our signature Pups Dream Beds to our bespoke pet accessories, embodies a passionate commitment to excellence, durability, and unparalleled comfort. Our reputation, built upon the pillars of quality and trust, is further accentuated by our stellar Trustpilot reviews and the voices of countless satisfied customers globally. Crafted from the world's finest materials, every Pups n Beds product undergoes a rigorous quality assessment, ensuring that each item not only looks good but stands the test of time. We're at the forefront of innovation, harmoniously merging cutting-edge canine comfort technology with aesthetic designs that elevate modern living spaces. Although our roots are deeply entrenched in the rich Australian soil, our appeal is undeniably global. From the sun-kissed coasts of the UK to the bustling streets of the USA and the serene landscapes of Canada, our products resonate with discerning pet lovers everywhere. This widespread acclaim is a testament to our brand's universal charm and unmatched quality standards. We aren't just another brand; we're a movement towards sustainable pet care. By championing environmentally conscious products, we play our part in ensuring our furry pals inherit a greener, cleaner world. Every bed, toy, and accessory echoes this commitment to eco-friendly practices. Our dedicated customer service team, armed with unparalleled product knowledge, ensures a frictionless shopping experience. From resolving queries to offering tailored recommendations based on specific pet needs, we're always a call away. When individuals search for "Pups Dream Bed reviews", "Pups n Beds discount codes", "Best Australian pet accessories", or "Eco-friendly dog beds", they inevitably find themselves at our doorstep. We're more than just a brand; we're a thriving community of pet lovers, ensuring every canine gets the pampering they deserve, and every owner revels in the satisfaction of a worthy purchase. Dive into the Pups n Beds experience. Discover a world where every product isn't just a commodity but a testament to love, dedication, and the promise of luxury. We invite you to join our ever-growing family, and together, let's redefine pet care standards, one luxurious product at a time.
Kontaktuppgifter
Sydney Warehouse, G2/391 Park Road, 2143, Regents Park, Australien
- +61435107675
- welisten@pupsnbeds.com.au
- pupsnbeds.com.au
4,2
Bra
47 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best doggy car seat I’ve ever…
The best doggy car seat I’ve ever experienced. Worth every penny cent as my Stella is comfortable and secure.
14 januari 2026
Svar från Pups and Beds
Thank you so much for your amazing feedback.
We’re so happy to hear Stella is comfortable and secure, that’s exactly what we aim for 💛
Really appreciate your support!
Pups and Beds a bed for my aging Beautiful big boy
I have never dealt with a company that has been as helpful as this one. I thank them very much for their help and support
20 mars 2026
Omdöme utan inbjudan
Svar från Pups and Beds
Thank you so much for your kind words, it truly means a lot to us.
We’re always here to help and really appreciate your support!
P&B Team
Our puppy loves it
Our puppy loves it. She falls asleep in it everytime we go driving. Great quality and fast delivery.
2 mars 2026
Omdöme utan inbjudan
Svar från Pups and Beds
Thank you so much for your kind review.
We’re so happy to hear your puppy loves it and feels comfortable enough to fall asleep on every drive — that’s exactly what we aim for.
Really appreciate your support and lovely feedback. Thanks for choosing Pups N Beds!
Happy dogs
Bought 2x beds and my chihuahuas love them. They take themselves off to bed most nights and they’ve never slept so soundly!
Very easy transaction and fast delivery.
Very happy.
12 februari 2026
Omdöme utan inbjudan
Svar från Pups and Beds
We’re so happy to hear your chihuahuas are loving their beds and even putting themselves to sleep, that’s the best feeling!
Really glad you had a smooth experience with delivery as well. Your support means a lot to our small business.
Thanks again for choosing Pups N Beds!
Great service and quality 👍
10 februari 2026
Omdöme utan inbjudan
Svar från Pups and Beds
Thank you so much for your kind words!
We truly appreciate your support and are delighted to hear you’re happy with our service and quality. We look forward to serving you again soon!
Pups N’ Beds Team 🐾
FAST SHIPPING GREAT QUALITYY MY PET…
FAST SHIPPING GREAT QUALITYY MY PET LOVES THE BEDDD WHICH IS CRAZY BCZ SHES ACTUALLY VERY PICKY WITH HER BEDS ANYWAY GREAT SERVICE EASY CONTACT LOVE THISS WILL BUY AGAIN FOR MY OTHER PET!10/10 DEFINITLY RECCOMEND!
1 januari 2026
Omdöme utan inbjudan
Svar från Pups and Beds
This is the best review ever 😭💛
A picky pup choosing our bed?? That’s basically a 10/10 award 🏆🐶
Thanks for the love + for backing a small Aussie business — we appreciate you big time.✨
Pups N’ Beds Team 🐾
All day nap spot
Every time the pup walks past, they hop straight in. Supportive and clearly the favourite spot in the house.
24 december 2025
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Erika,
Thank you so much for sharing this — it truly made our day! 🐾💛
We love hearing that it’s become your pup’s favourite spot and that they hop straight in every time. Comfort and support are exactly what we aim for.
Thanks again for taking the time to leave a review and support our small business — it genuinely means a lot to us.
Pups N Beds Team
Pup’s dream come true
Bed arrived quickly and quality exceeded expectations. Plush, comfortable, and clearly made with care. Dog instantly made it their new favorite spot.
22 december 2025
Omdöme utan inbjudan
Svar från Pups and Beds
Thank you so much for your lovely feedback.
We’re thrilled to hear the bed arrived quickly and that the quality exceeded your expectations. Knowing it’s become your dog’s new favourite spot truly makes our day.
Thanks for choosing PupsnBeds — give your pup a cuddle from us! 💙
FRUEDS
THEY WANT ME TO CHANGE MY RATING TO 5 STARS TO GIVE ME A REFUND WHAT A GRUB COMPANY
19 december 2025
Omdöme utan inbjudan
Svar från Pups and Beds
**** Update for transparency: ****
This matter was formally reviewed by PayPal and resolved in our favour.
Even so, and in line with our earlier commitment, we have still honoured the agreed partial refund as a goodwill gesture, because we believe in doing the right thing for our customers, even when it’s difficult.
We’re a small Australian, family-run pet brand, and trust matters deeply to us. Our goal has always been to support pet parents fairly, honestly, and with care.
We appreciate everyone who takes the time to read both sides and make their own informed decision. 🐾
— Pups N Beds Team
****Original Reply ****
Hi Mike,
We’d like to clarify the situation for transparency, as the current review contains an incorrect statement.
After delivery, we proactively contacted you to request feedback. When you expressed dissatisfaction, we immediately offered a full refund with return, or a partial goodwill refund — before any public review was posted.
At no point was a refund conditional on a 5-star review. The refund options were offered in line with our standard policy. After you chose a partial refund while keeping the product, this was processed accordingly.
A full refund remains available upon return of the item, should you wish to proceed that way.
We respect every customer’s right to share feedback, and we also believe it’s important that feedback accurately reflects what occurred.
Wishing you and your dog all the best,
Pups N Beds Team 🐾
Good Product - Harness
I bought the heavy duty Harness for my dog and I am really impressed. Great product.
14 oktober 2025
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Balaz,
Thank you so much for your kind words! We’re really glad to hear you’re happy with the heavy-duty harness — it means a lot to our small family-run team. 🐾💙
If you ever need any help or recommendations, we’re always here!
Pups N Beds Team
Wrong size & no help
I purchased 2 of these beds both size large for my pups when they arrived one was the correct size , one was in size small . I have contacted pups n beds on many occasions asking how I can exchange the small bed for the large one & I just get no response. This has been going on for weeks . Stuck with a bed i paid double for that I can’t use , very disappointing 😔
17 juni 2025
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Joanne, your return is already in process and updates have been sent to you via email. Kindly check your inbox (and spam/junk folder just in case). 💙
Pups N Beds Team 🐾
This company can improve by doing what they say they will
This company can improve by doing what they say and exchanging products that they have wrongly sent. I only wish that I had read Justin's review Dec 2024 before I ordered anything from this company. Basically the same story as him. We ordered large and they sent small. Obviously had no intention of exchanging this for us. Plenty of emails saying they wanted to help but certainly not the case and I also don't think that they are an Australian company as advertised. We have also been scammed so please if you are thinking of ordering from this company DON'T!!
17 februari 2025
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Julie,
We're truly sorry to hear about your experience and understand your frustration. At PupsnBeds, we take customer satisfaction very seriously, and it's clear we’ve fallen short in your case.
We want to clarify that we are indeed an Australian-based company, and we’re committed to resolving any issues promptly. If you received the wrong size, we should have acted faster to make it right. We sincerely apologize if our emails gave you the impression that we were unwilling to help.
Please reach out to us directly at welisten@pupsnbeds.com.au with your order number and reference this review. We’ll make it a priority to resolve this matter and ensure you receive the correct item or a full refund if preferred.
Thank you for bringing this to our attention — we’re using this feedback to improve our service moving forward.
Warm regards,
Team PupsnBeds Australia
www.pupsnbeds.com.au
Horrible experience. Scammed
Purchased a 'large' dog bed for the car. Unfortunately we were delivered a 'small' bed. At first, we were not concerned as they clearly advertise a simple and easy returns policy. We emailed the business to immediately inform them of the issue, including photo evidence of the item received not being what we paid for. They initially responded to our email with a promise to exchange the item but to allow for a 24-48 hour 'investigation.' We grew concerned after hearing nothing for 5 days. Beyond this, I have had to follow up several times and received a couple of email responses full of apologies and empty promises, but no actionable solution. The entire process now has taken 4 weeks and our most recent follow up email has now gone completely ignored for well over a week. They advertise themselves as a small, Australian family owned business, but it is clear their customer service 'team' are outsourced and appear unable to help in any way if a mistake is made. Or worse, have no intention of helping. Having no phone number to contact should've been an obvious red flag for us. The only positive out of all this, is I can now convince anyone considering buying from this business to look elsewhere. We tried to support local, but it has been a terrible experience and we feel we have been scammed.
9 december 2024
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Justin,
Thank you for sharing your experience, and we’re truly sorry for what happened back in December 2024. We’re a small family-run business and were still learning how to manage orders and customer support properly at that time — and honestly, we’re still learning and improving every day.
We really appreciate customers who support small businesses while we try our best to keep everything in order. Your feedback has helped us improve our processes so situations like this are handled much faster now.
If anything is still unresolved, we’d be more than happy to look into it again.
Thank you once again for your patience and for supporting a growing local business.
Warm regards,
Pups N Beds Family Team
Travel bed
Having had the calming car bed for a few months now, I can honestly say that Bodhi loves his car seat.
He dives into it, digs around and settles down to sleep away the trip no matter how short or long.
Easy to install and an absolute winner of a purchase!
24 april 2024
Omdöme utan inbjudan
Svar från Pups and Beds
Hello Kelly,
Thank you for the fantastic review! We're thrilled that Bodhi loves his new car bed and that it makes every journey a joy. It’s great to hear the installation was a breeze, too!
Happy travels to you and Bodhi, and thank you for choosing Pups N' Beds!
Warm regards,
The Team at Pups N' Beds 🐾
The products arrived quickly and are…
The products arrived quickly and are being enjoyed by my puppy - helping him settle in quickly
3 oktober 2023
Omdöme utan inbjudan
Svar från Pups and Beds
Hello Srm,
Thank you for sharing the 'paw-some' news! 🥳 We're thrilled that our products are contributing to your puppy’s smooth settling in. 🐕 Welcoming a furry friend into your home is such a special time!
Your feedback means the world to us and our team. Should you need anything or have more tails to tell, we're all ears!
Warm wags and puppy cuddles,
The Pups N' Beds Team 🐾💕
Our pup absolutely loves his bed!
Our pup absolutely loves his bed. He feels so comfortable in the car now that he'll just lay down and relax or doze off. The bed is of great quality! The straps are secure and the cushion and material are so soft. We usually find him sleeping in it around the house and he chooses it over his other beds. Highly recommend!
13 augusti 2023
Omdöme utan inbjudan
Svar från Pups and Beds
Hi Kayla,
Wow, this warms our hearts! 🐾 Reading about your pup choosing our bed over others truly made our day. We’re on cloud nine knowing it’s making his car rides and home naps so comfy. Thank you for the pawsitive vibes and for being a treasured member of our Pups and Beds community. Here’s to many more cozy moments for your fur baby!
Best woofs,
The Pups and Beds Team 💕🐶
Pups and Beds goes ABOVE and beyond
Pups and Beds goes ABOVE and beyond. The service is amazing. They truly care about you and your pet. LaiLa truly enjoys her beds, and I can't thank you enough. They are sooooo soft she sleeps like a baby. I highly recommend making a purchase through Pups and Beds, you definitely won't be disappointed. When I say they go above and beyond they truly do. LaiLa says ruff ruff (thank you so much).
30 september 2023
Omdöme utan inbjudan
Svar från Pups and Beds
Hey Matt,
Wow, we're absolutely over the moon with your glowing review! 🌟 Seeing LaiLa find joy and comfort in our beds truly warms our hearts. Your feedback not only brightened our day but fuels our passion. Please give LaiLa an extra treat and belly rub from us. 🐾💕 Cheers to many more dreamy slumbers!
Warm woofs,
The Pups and Beds Family 🐶🛏️❤️
Excellent Quality of calming bed
Ever since I adopted my fur baby, every day feels like an exciting new chapter. From road trips to beach days and just the casual drive to the dog park, my car's backseat became his little playground. But it also became the spot for his many restless moments. When I came across the car seat and calming bed bundle from Pups and beds, I thought I'd give it a shot.
Honestly, it's been such a relief. My pup now has his very own throne in the car, making our drives so much smoother. And at home? The calming bed is the stuff of dreams. I no longer have to deal with his midnight zoomies or the restless pacing. He curls up in that bed, and it's like all his worries melt away.
For all the pup parents out there looking for that slice of tranquility amidst the chaos of pet parenting, this bundle is a godsend. There's nothing more comforting than watching your furkid in a peaceful slumber after a day full of adventures.
2 augusti 2023
Omdöme utan inbjudan
Svar från Pups and Beds
A big THANK YOU for your pawsitive feedback! 🎉 We're wagging with happiness to hear about your furkid's cozy journeys. Here's to many peaceful rides and restful nights! 🚗💤
Warm woofs,
Pups N' Beds Team 🐕
I recently purchased a cat bed and it's…
I recently purchased a cat bed and it's simply amazing! The design is not only eye-catching but also practical and functional. What sets this cat bed apart is its luxurious feel – the bedding material is incredibly soft and plush, making it perfect for my furry friend to curl up and sink into. The bed's size is perfect and even allows for roomy lounging space for large cat breeds. The quality of the materials used is evident, ensuring durability and long-lasting comfort. Overall, I would give this cat bed a 5-star rating and highly recommend it to any cat owner looking for a comfortable and luxurious bed for their feline friend.
3 juli 2023
Omdöme utan inbjudan
Svar från Pups and Beds
Purr-fect review! 🐱✨ We're over the moon to hear your feline friend is loving their new luxurious spot. We aim for each kitty to feel like royalty in their new throne. Remember, every purr, stretch, and nap means the world to us!
Stay whisker-tastic,
The Pups N' Beds Team 🐾💕 | Crafting dreams, one catnap at a time! 🐱🌙💖
Bought their calming sofa & bed…
Bought their calming sofa & bed protector, to my surprise i got the delivery within 24 hours. Their quality is good & it was filled well. A proud & happy mum. And above all, my kid clara jumped straight into it & not getting off from it. A very satisfied customer
7 augusti 2023
Omdöme utan inbjudan
Svar från Pups and Beds
Hey there, Pup-Parent Extraordinaire! 🐾
Woofs and wags from our end! We're doing a little tail-wagging dance here knowing that your fur-kid Clara has found her snuggle haven so quickly. 🐶💃 Speedy deliveries and top-notch quality are what we strive for, and it's paw-sitively delightful to know we hit the mark with you! Just picturing Clara diving into her new sofa and claiming it as her throne brings a beaming smile to our faces.
Remember, every time Clara cozies up in her new spot, it's a cuddle sent straight from us. Here's to countless serene snuggles and wag-tastic memories together! If ever you need anything (or just fancy a doggy chat!), we're all ears (and tails).
Wishing Clara endless naps and dreamy doggo adventures,
The Pups N' Beds Team 🐾💕 | Unleashing smiles, one pupper at a time 🐶💕
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.