Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier. Uploadi... Se mer

Betygsatt 1 av 5 stjärnor

I have been awaiting communication for an order for a Birthday present , this company is asleep at the wheel! It Does not communicate well and it has been “sent to the Printer for over a week”

Betygsatt 5 av 5 stjärnor

Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.

Betygsatt 5 av 5 stjärnor

I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am be... Se mer

Företaget har svarat

Företagsinformation

  1. Djuraffär

Skrivet av företaget

Curated boxes of premium dog toys and treats hand-selected from small businesses across the United States.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely love it

Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredibly Beautiful

I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier.

Uploading my pictures was easy. Completing my order was simple and straightforward. I highly recommend!

Thanks for the great job.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love mine.

I ordered one to different company and it was awful. I had to threw it away. I saw this company site and I ordered again not expecting much. Today we received the beautiful portrait and we love it.

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Portraits

Despite my initial apprehension, I must express my satisfaction with the photographs of my two Yorkies. The quality of the images surpassed my expectations. I wholeheartedly recommend Pupper Crust for their exceptional service.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful portrait

I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am beyond happy with the portraits I received!

1 mars 2026
Omdöme utan inbjudan
Logotyp för pupper crust

Svar från pupper crust

Hi Grace,

Thank you for sharing your experience, and I sincerely apologize for the lack of communication and the missing item in your order. You're absolutely right — regardless of being a small business, you deserved a timely response, and we dropped the ball.

I've looked into your order and identified the issue: your framed portrait wasn't properly linked to your artwork due to a technical error on our end. I've already issued a full $100 refund for the inconvenience, and I've also reached out to you directly via email so we can get the correct framed portrait printed and shipped to you as quickly as possible — at no additional cost.

I'm also truly sorry to hear about the loss of your bichon frise. I know how much our dogs mean to us, and I want to make sure you have a beautiful framed portrait to remember her by.

Again, I take full responsibility for this experience. If there's anything else I can do, please don't hesitate to reach out.

Betygsatt 1 av 5 stjärnor

Terrible Customer Service

Terrible customer service. No response to email inquiries. When they finally did respond it was too late to fix the problem (so they say). No phone number to be found anywhere and I think they like it that way. Lack of accountability.

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I received the most wonderful drawing…

I received the most wonderful drawing of my dog who recently passed. It is a top notch framed drawing of her and it gives me so much comfort and makes me smile again. I’m having all my animals done as it is so good. Fast delivery too

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Toby’s framed picture…

I just received Toby’s framed picture and I just wanted to say how pleased I am. The framed picture and the packing exceeded my expectations. The prompt processing of my order and quality of the picture and frame were outstanding. Please consider me as a very happy customer and I will proudly recommend your website to all my pet lover friends.

Thank you again,

James Kurth

5 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They use AI to generate a portrait of…

They use AI to generate a portrait of your dog and charge $35 for the print out. You could spend the same amount of money or less on websites like Etsy to support a real person and real effort. This is a scam that can and will trick older people.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give it negative stars, I would...

If I could give it negative stars, I would! Unable to get ahold of anyone. Was emailed 9 days ago that my order was on the way. No tracking info, no response to any emails. Email address in my order confirmation was bogus. Scam? I think so.

12 februari 2026
Omdöme utan inbjudan
Logotyp för pupper crust

Svar från pupper crust

Hi Ivy, apologies for our delay in our response. We've explained the situation in an email response and refunded your order.

Betygsatt 5 av 5 stjärnor

Amazing quality!

Great quality small company toys and treats! I have always prioritized shopping small company toys and treats for my puppy and Pupper Crust definitely delivers! My dog spud has loved everything we’ve gotten through them. Highly recommend!

28 september 2024
Betygsatt 5 av 5 stjärnor

Best box ever!!!

Pupper Crust is doing it right! Premium toys and treats... supporting small businesses. I feel great about this subscription for my dog. And the customer support is amazing. Always so helpful!

10 september 2024
Betygsatt 2 av 5 stjärnor

While we love the High quality treats

While we love the High quality treats, I was unimpressed that the treats could not be used with the toys sent.
Also the toys were small for my pup and she showed no interest in them. We'll be passing them on to a friend or rescue group unfortunately.

23 augusti 2024
Betygsatt 4 av 5 stjärnor

Good but not great

I like the items but was expecting a bit more for the price of almost $50. My items were just loose rolling around in the box and had no inside packaging or filler. I think their presentation would have greatly improved my experience and made it feel more luxurious. Also 2 out of 3 toys were the hard plastic treat dispensers. One is fine, but I do not need two. The other toy was pretty cute and the treats and peanut butter topping looked good so I am happy with those.

23 augusti 2024
Betygsatt 5 av 5 stjärnor

Zira absolutely loves his new toys!

Zira absolutely loves his new toys and especially the pup peanut butter!! The ice cream shaped toy that we can put the peanut butter in has kept him occupied longer than any other toy like it! Honestly I think it's gonna replace kongs in our house! He loved everything we got but those are his favorites by far!

18 augusti 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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