Proactive Despatch Omdömen 

Great company, highly recommend!

Top service as always from Proactive Despatch, urgent request sent at 1:30pm on a Friday(!) and all arranged, collected and delivered by 3:50pm. Amazing service and communication.

Always a pleasure to deal with Proactive.

Professional and yet very personal experience from start to finish. Great attention to detail throughout. Really impressed and an absolute pleasure to work with Abi and the team

Prompt, professional & friendly. Excellent customer service and always "deliver" as promised. Fantastic team who will take the headache out of despatch problems and strive to find you the right solution. Keep doing what you are doing Guys...

At very short notice again I needed to arrange a collection from Leicester to go to Penzance!

Contacted Ross and Paul with a day to spare and had a quote and confirmation within an hour that this was a go ahead.

Just had a confirmed email saying the goods have been signed for and delivered, can't ask for a better service than that.

Proactive Despatch are highly recommended and our paths will cross again 😁👍😁

Ross, thank you for sorting.

Fantastic customer service from start to finish . A can do attitude and very personal approach . Would highly recommend .

Every interaction we have ever had with Pro-Active has been consistently timely, and polite and caters to your needs.
They are a great company with outstanding customer service.
I would recommend them to anyone!

We have used Proactive Despatch for over several years now and not moved to any other External courier company simply because of the service they give. There is Excellent communication from start to finish from initially sending an E-Mail regarding a quote you also get a rapid response from the Customer Service team. The drivers always turn up on time when quoted and deliver the products within the given timetable required. You get confirmation E-Mails when they have collected and also when they have delivered so no chasing up with the customers. I will definitely give this company 5/5 for their A Star service all round.

Paul Hopkins came in to our branch and he was so friendly and talked me through how they work and what we would be looking at for prices. He was very informative. Have since used their service for a next day pick up and delivery and could not fault them at all. All timings were perfect. I even got a courtesy call the next day to ask how it all went. I couldn't ask for a more efficient and friendly service. I would definitely recommend using them.

We have used Proactive Despatch quite a bit recently and every job has run smoothly, prices are always quick and timescales met. the notifications for when the vehicles arrive at pick up and delivery sites are a bonus. look forward to working with them more in the future.

I was in need of a van desperately on the morning of the 07/09/2022. I rang at half 7 and had a van by half 8. Fantastic from start to finish!

Brilliant service, always friendly and super quick with everything!

They pick up the phone when you ring. No automated service - that in itself is a great start.
Never had an issue with any job booked to date, would recommend.
Also, we all think Ross should have an evening job in a ZZ Top tribute band - he's made for it!
Dave
FTNW Ltd Chester.

This is the first time I have used Proactive and I have been extremely impressed by the whole procedure. Paul and Ross have been a pleasure to deal with and the communication all the way through has been superb.

Even after an issue at the delivery address with the item being too big they have agreed to divert to a location of our choice with no hesitation despite being later on a Friday afternoon.

I would highly recommend this company to anyone who are looking for a looking for a courier service.

Martin.

Proactive Despatch have been our number one go to for dedicated same day couriers for a few years now. Their service is second to none, be it communication, driver presentation, time keeping - you name it. They have never let us down and are honest about what is achievable from the word go. Proactive are continually going above and beyond to help us and improve what they offer to us, and this is then reflected in our service to our clients which is invaluable for a business. We see Paul and his team an extension of our team these days, and we wouldn't have it any other way!

By a country mile the best courier partner we have used. Communication is quick, collections are prompt, service is flawless...all qualities that give us confidence outsourcing our transportation requirements. Exactly what you need! :)

We run a business that provides last minute support to our customers around the UK. This means that our kit needs to be transported to different places at the last minute. There are complications and it is rushed. Hollie and the team provide a quick response and go the extra mile on all of our jobs, regardless of the time of day, size of the job or of the complications that arise.On Friday just gone our customer was not ready for the delivery. Rather than this being an issue, Hollie and the driver were helpful, professional and an asset to your business. Thank you!

I've used Proactive Despatch to book couriers for a number of months and they are extremely reliable. The team are so friendly and helpful, if you need couriers in the Manchester area definitely use them!

Valve Center began using Proactive Despatch in 2016. The fact that we are still using their service to this day speaks volumes. They provide a reliable service, great communication and at a great price!
Their consistant level of service enables us to confidently assure our customers that they will receive the goods when expected.

Excellent communication from start to finish, kind and friendly staff, definitely one
Of the better companies in the industry. A⭐️