Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
PrimeCOD is the go-to platform for entrepreneurs scaling e-commerce across Spain, Portugal, Italy, and Eastern Europe. From cash-on-delivery logistics to full dropshipping support, access hundreds of tools that turn local ambition into real growth.
3,7
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
PrimeCOD exceeded my expectations. Reliable service, fast processing, excellent support, and a team that genuinely helps you grow your COD business. Everything is professional, smooth, and efficient. Highly recommended for anyone serious about scaling e-commerce in Europe
We have been operating with primecod for a few months now and all our necessities have been met. Fair shipping prices, good delivery rate, fast at solving problems and highly helpful with any improvement points needed for our operation.
I have been working with primecod actively since october 2025. I have only good things to say, they offered me financial support when i was starting out to buy stock, they also have very good products already there. Right now im scaling and selling both mine products and product that they already offer.
I would recommend their services to everyone who wants to sell in EU with cash on delivery
This company was created by thieves. I started working with them and everything seemed normal at first, until I noticed unauthorized charges being made.
After about three weeks, I decided to purchase cheaper products instead of the ones they offered in their catalog. The agreement was that I would buy 1,000 perfume kits. However, when I checked the records, I realized they had charged me for more than 1,200 perfumes, even though I had clearly stated that I would only purchase 1,000 units.
That was when the problems became obvious. They were deducting the value of the products twice: first when the customer received and paid for the order, and then again when I requested a withdrawal. In other words, they were charging me twice for the same product.
On top of that, they kept the products that were returned by customers instead of sending them back to be resold. So not only were they charging twice, but they were also keeping perfumes that I had already paid for.
After identifying these issues, I decided to stop working with them. When I questioned the company about it, things became even worse. They started delaying my payments for weeks and stopped giving proper responses.
Today, they owe me more than €2,000 and refuse to pay, claiming there was a payment issue — even though customers pay upon receiving the product. They no longer bother responding to messages.
I also tried contacting the owner of the platform several times. While I was actively selling, he used to reply to me. But once I started noticing and questioning these problems, he completely stopped responding. The platform’s support team also refuses to answer and keeps inventing excuses every single day to avoid paying me.
Svar från PrimeCOD
We strongly dispute the claims made in this review.
The statements presented are inaccurate and omit important details regarding the commercial relationship and account reconciliation process.
Regarding inventory purchases, all product quantities, costs, and transactions are recorded within the platform and can be verified through the account history. No charges are applied without corresponding records and documentation.
The allegation that products were charged twice is incorrect. Our accounting system separately tracks product costs, logistics fees, COD collections, returns, and payouts. These are distinct transactions and should not be interpreted as duplicate charges.
Concerning returned orders, returned inventory is processed according to the agreed operational procedures. Returned products are not retained without record, and inventory movements are fully traceable.
As for the outstanding balance mentioned, the account was subject to financial reconciliation due to unresolved discrepancies. Any pending amounts are reviewed according to our standard compliance and accounting procedures before release.
We have maintained communication through our support channels and remain willing to resolve any legitimate concerns through documented evidence and formal review. We encourage clients to contact our management team directly so that all records can be examined objectively.
We are committed to transparency, accurate accounting, and professional business practices, and we reject any allegations of fraud or theft.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
