Primark Omdömen 

Magasin horrible, rien de positif à dire

Muy mala atención en Bilbao. Quise devolver un producto tres días después de comprarlo y estaba un poco sucio. Lo llevé así, era una prenda con descuento. No quisieron hacerme la devolución. Al pedir la hoja de reclamaciones y después de estar un rato esperando me dicen que el encargado está haciendo la caja y que tiene q subir arriba y que hasta que no termine nada

All staff are amazing and great products with affordable prices!

They are advertising items on social media that is never in stock and speaking to them online, they just tell you to keep checking online, no help whatsoever

This is related to online ordering.
Whenever I order a set online (a top and trousers) I only ever receive the top.

This has happened 4 times over the past few months on different sets I have ordered.

Once? Ok, it’s an oversight but 4 times?? Whenever I have contacted customer services they refund me and say the same thing….they will pass this onto the warehouse. They actually do not care that they are not sending out the correct item as nothing changes. This must be happening to others as I can’t be that unlucky.

It’s really frustrating as it then takes 2 weeks for the money to be refunded and I have no item! I have complained but customer services do nothing about it.

Experiencia pesima en el primark de Jerez tengo 17 años y me tuve que ir a soltar toda la ropa porque no me dejaban entrar a probarmela por ser menor con 17 años que tengo.

Compré ropa interior en un pack bien sellado. y para escoger la talla confié en los datos que ponia en el embase. talla 34/36. aunque parecia pequeño. me lo pensé mejor y al día siguiente fuí a cambiar la talla y la sorpresa fué que no se puede cambiar aunque esté todo sellado y no te lo hayas probado. nadie me avisó de esta política, aunque es verdad que lo indica en el reservo del ticket en letra minúscula. igualmente, volví a casa y abrí la ropa interior y es tan pequeña que casi ni le entra a mi hija de 12 años. asi que para tirar. No me parece bien que no lo avisen al hacer la compra y me parece fatal que pongan una talla y no se corresponda.

Sono stata al primark di parma. Mi hanno fatto pagare 2 volte lo stesso prodotto. L’ho fatto notare alla commessa e ha controllato dicendo che era tutto giusto. Faccio 60km per tornare a casa, controllo e effettivamente si sono sbagliati e ho pagato 2 volte lo stesso capo. Chiamo gli uffici e mi dicono che o tornavo subito in negozio o non potevano fare nulla. Spiego la situazione e la ragazza alzando la voce mi dice che non può fare nulla. Assurdo aperti da una settimana e già non hanno voglia di fare niente e ti rispondono tutti male

Bought black underwear. After 4 washes the black still comes out

Bad quality rubbish clothes cheap tacky looking and toxic plastic shoes that smells so bad

Primark rue neuve , affiche des prix qui ne correspondent pas aux prix en caisse , et le responsable du département ballerines et de mauvaise foi ne connaît pas les droits du consommateur un conseil à tous vérifier bien se que vous payer car il ya beaucoup d’arnaque

Hanno aperto le casse automatiche ma sei supervisionata dai commessi se così si possono chiamare per poi all uscita ti chiedono il scontrino e ti guardano la borsa per vedere se hai pagato o se hai rubato. Ma se si fanno questi problemi perché non hanno lasciato le casse normali? Sono Imbarazzanti!!!! Mai più.

Le mutande uomo con elastico causano orticaria !! Non comprerò più intimo da Primark le bollicine assurde che mi sono spuntate sulla vita sono allucinanti.

Nice variety of clothes and various designs etc, however the sizings do not follow uk sizes very well and size up very small. I am often finding i need to get trousers sized up four bigger sizes! There is not much thought on bigger sizes either which I have noticed.

With regards to customer service, staff are 50/50 on whether they will help you, or just give snarky remarks. I have found the refund policy to be frustrating, with them accepting exchanges only when i have the tags still on.

I am absolutely disgusted I ordered a couple items and primark have failed to update me where my order is it’s disgusting. I just want a refund but the customer service don’t have a clue what’s going on.

PRIMARK, MESTRE
Ora, capisco la ricerca del manager per l ' assunzione del personale con cartello alle casse, ma i commessi/cassieri dove sono?Forse servirebbero visto che con una spesa da 40 pezzi sono stata invitata a usare le casse automatiche solo perché pagavo con carta. Forse quello che serve al cliente è un manager in meno e un cassiere in più.

EL PRIMARK D GRANVIA , COMO EL PRIMARK D ISLA ASUL NO VALE PARA NADA ES UN VERGUENZA NO HAY RIPA D BEBES TALLA 24 MESES NI BOLSOS VAMOS UNA VERGUENZA A TODA COSTA . CERAR CIERTOS PRIMARK XQ GANAIS TIEMPO DINERO Y CATEGORIA

Vraiment trop d'attente pour les cabines d'essayage

We weren't aware that returns/refunds/exchanges were unavailable across countries when spending €93 in Amsterdam. I am very disappointed that this wasn't clearly advertised or communicated, especially from such a huge company, within a busy tourist area. The biggest frustration is that my friend was clearly in a wheelchair and unable to try on any clothes in store. A "Tax free" option was discussed, so they knew we weren't local. The staff member who served us was great, but the company should consider further training and/or advertising about this T&C.
I am pleased I will know this for future reference, and wish I had thought to ask. But it was very unexpected and disappointing.