It was my first visit here and i can say what a nice place it is & i highly recommend it & will be telling friends & family. The staff are professional, friendly and welcoming Lisa put me at easy stra... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's really easy to book an appointment online & good availability. Kerry removed wax from my ears and was friendly & efficient. Showing me before, during and after photos. This is my second visit & w... Se mer
Becky was lovely, explained everything she was doing and explained aftercare too, made me relaxed and comfortable all the way through..Highly recommend, my ears feel lovely clean and hearings a bit lo... Se mer
1st visit.Very professional set up,staff are so professional and friendly.I was looked after by Suzanne and the visiting Shannon. Equipment is state of art,and process so easy.100% will return, It wo... Se mer
Företagsinformation
Skrivet av företaget
At Pride Hearing, our mission is clear: to deliver first class, affordable hearing services across the nation. We're driven by a commitment to enhancing lives through better hearing. We're not just a hearing test provider; we're your hearing care provider specialising in all aspects of hearing care. Why Choose Pride Hearing? Nationwide Access: We've designed our services to reach every corner of the country. No matter where you are, Pride Hearing is here for you. Compassionate Care: Our team of dedicated audiologists and hearing care professionals are committed to providing compassionate, patient-centered care. We understand the importance of listening to what exactly is causing your hearing issue. Cutting-Edge Technology: We're proud to offer the latest in hearing technology. Our state-of-the-art equipment ensures accurate assessments and tailored solutions. Alongisde our state-of-the-art equipment we also have access to many hearing aid manufactures, ensuring we can offer the very latest hearing aid technology. Empowerment Through Knowledge: We believe knowledge is the first step towards better hearing. Our nationwide hearing tests provide you with the information you need to make informed decisions about your hearing health.
Kontaktuppgifter
45 Brunel Parkway, DE24 8HR, DERBY, Storbritannien
- 01332 313 377
- hello@pridehearing.co.uk
- pridehearing.co.uk
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Excellent service very friendly would…
Excellent service very friendly would highly recommend very please with the experience
I would highly recommend Pride Hearing
I would highly recommend Pride Hearing. I made an appointment for ear syringing as there was a six week wait at my GP.
Katie was very professional throughout my appointment, taking the time to ensure I was fully informed at each stage. She was attentive, patient and made me feel very comfortable. The facilities were excellent too. A really positive experience from start to finish.
I took my 80yr old mum who has…
I took my 80yr old mum who has struggled with her hearing for almost 2yrs and she was so looked after by Katie. She was so lovely & caring. My mum had an awful amount of wax in both her ears and she can now hear properly for the first time in ages, no more shouting to have a conversation.
Thank you Katie.
My 21 year old son had a great…
My 21 year old son had a great experience at Pride Hearing this week for wax removal. Suzanne was professional and caring with some really useful information about how to care for his ears. He would definitely recommend and would book again..
Excellent
No question - 5 🌟
Initially - just an observation-
Parking reserved for ‘patients’ I’d prefer it to say perhaps ‘clients’. Patients sounds like we are ill and we are not necessarily. 🤔
Put route in sat nav but that proved difficult as I got close by as there was no road sign. Clinic is sideways to the road so slightly tough to spot.
—————
All that to one side- from entering the building to walking out. Laura? Receptionist very professional, friendly and helpful. Suzanne, the ear wax removal technician, was also superb. Very clear in her speech and what was expected of me IE where to sit- what was happening. Very knowledgable. The place btw appeared spotless and tidy. Well set out - except for being able to hear talking next door during hearing test which they are going to address. Suzanne mentioned that me hearing my heartbeat in the test could be that my BP is high, and possibly linked to my diabetes. She took a pic of both ears- (inside) … I didn’t need them irrigating, but she has written to my GP because my left ear feels odd and full. I’m detailing things to show how thorough she was. And knowledgeable. Reasonable price. Booked husband in.
No complaints whatsoever. Advised to use olive oil in my ears for any dryness. No cotton buds. A pleasurable experience made possible by two lovely young ladies. Would have no problem recommending this company.

Svar från Pride Hearing
A really pleasant experience.
A really pleasant experience.
Paige, the young lady that performed my hearing test was excellent, she explained the process in terms that I was easily able to understand.
I would recommend using Pride Hearing again

Svar från Pride Hearing
Excellent experience
I had a brilliant experience today at Pride Hearing! After visiting the doctors a few days ago, I was told I had wax blocking each ear. I had struggled for a week with hearing loss, pressure and pain so booked an appointment. It was great that they offered the service on a Sunday too. My appointment was with Paige who was very welcoming and explained everything clearly. The service was great and my ears are now completely clear, hearing has returned and all pain has gone! I'm really happy that I booked the appointment and would definitely recommend.

Svar från Pride Hearing
Absolutely the best
I've had to have my ears cleared at least once a year.
Without a doubt Pride Hearing is the best I've found.
I saw Katie who found out pretty quickly that my ear was not going to cooperate.
She said don't worry I'll clear it.
And she did.
And completely pain free.
This is def my go to place for my ears in the future

Svar från Pride Hearing
If you're thinking of having earwax…
If you're thinking of having earwax removal look no further than Pride Hearing, a first class service from the second i walked through the door,having the procedure done was brilliant, the female (sorry forgot your name) that did the procedure couldn't do enough for me to ensure the experience was pleasurable, would definitely recommend to anyone that asked about earwax removal.

Svar från Pride Hearing
First ever wax removal
I’ve been pondering over getting my ears looked at for the longest time, but I came across Pride Hearing while on Facebook, so I put in an enquiry and heard back from them an hour later and got myself booked in with an appointment for the next day. I got there and was greeted by a beautiful woman called Suzanne, who was also doing my appointment. We had a few laughs about the weird and wonderful things about her job and then got into the appointment. Overall, I was very “disgustingly satisfied” as Suzanne had ordered another review. I would definitely recommend it to people. I’m very happy it’s close by too.
Disgustingly Satisfying
Disgustingly Satisfying. The staff were friendly and lovely. Suzanne was very professional and explained everything before, during and after the procedure. Very satisfied with the outcome. Highly recommended
Very good
Very good, I can finally hear again, very professional and friendly would definitely recommend
Won’t be going anywhere else!
Won’t be going anywhere else!
Needed an answer to a question before booking an appt. Used the contact us option. Had an immediate reply from who I now know was James (Co Director) - wasn’t expecting such a swift reply or from such a senior person. Question fully answered. Appt booked. Immediately rec’d a very professional & polite call from Danielle in preparation for the appt. Arrived for appt, welcomed by Danielle, super friendly and Pride Hearing’s centre is immaculately presented & clean. Great 1st impressions. Consultation & treatment superbly completed by Katie, also super friendly & professional. Katie & Danielle have fantastic personalities & sense of humour. Totally at ease & best of all, the treatment was quick, painless & works! Could not be happier, even the price! Will not be going anywhere else from now on. Thank you to you all. Richard (Plaistow Hammer!)
Short notice booking at a time of need
To be able to be looked after be someone who is good at there job in a time of need and determined to get the job done.
All I can do is sing Katie's praise it helps to have a good personality and open mindness which makes the experience alot easier.
They got me in at a time of need at short notice too.
My only moan is the website has the wrong opening hours so I didn't book sooner as I work and the website hours meant it was no good for me, what if this is turning more people away.
Many thanks
Met and exceeded expectations.
Met and exceeded expectations.
Friendly reception and unparalleled ear care shown by Kate.
The firm has a bright future and should expand into other care areas.
I came to Pride Hearing on a…
I came to Pride Hearing on a recommendation from two different people and I’m so glad I did.
The polite manner at reception to the amazing Katie who was so professional throughout my appointment, I cannot fault at all.
Katie instantly put me at ease, explained everything she was going to do, as well as showing me the before and after pictures of my wax removal.
Katie calmly completed a vacuum wax removal and never caused me any discomfort at all. Katie went through my aftercare and gave me very useful recommendations.
Thank you for an excellent service!
I was had a lovely welcome to the…
I was had a lovely welcome to the practice when I arrived on my first visit and the lady who carried out the procedure was equally welcoming, explained everything in detail and gave professional recommendations. Well done Suzanne and thank you for being so great!
I highly recommend pride hearing
I highly recommend pride hearing.
Such a lovely bunch of people and the lady at the register was so nice asking us if we wanted drinks and just reassuring us with everything!
Suzanne that did my ears was amazing and so professional she really gave me such a good experience as I know it can be quite overwhelming for some people but I can’t recommend having it done by her enough. Thank you again!
Professional & friendly clinician
Easy to book in, got seen the next day. Paige was great at explaining the process, was very professional and friendly so able to put me at ease. Thank you ☺️
Terrible
I booked an appointment for 19th july .I booked it on 1st july , a few days before i got a call saying the computer was down and not showing morning appointments ??? I said that was the only time i could make it , they rang back a couple of hours later and said i could still have my appointment , i drove half an hour towards my appointment and was 20 mins away when i got a message to say they were unwell but could change it to an afternoon slot , terrible service

Svar från Pride Hearing
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