Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,7
16 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Actually ended up giving this to my friend last weekend—she kept touching the petals and was obsessed with how tightly they’re stitched. The bouquet held its shape really well even after being shoved in my tote for a day. I’ve bought fabric flowers before but none of them felt as sturdy when you squeeze the blooms.
At first I was worried because the shipping took a long time. I received the sweatshirt, which fits large, truly oversized. The cat is printed, not a patch. The material is light. However, it looks very nice.
Not a good company to deal with in my experience they sent me wrong size trying to give me details how to return it was a nightmare I paid via Klarna the only way I got my money bk was not to pay Klarna and contact them to tell them why I hadn’t paid and eventually Klarna got there money back from them
Svar från Pregenm
We are deeply sorry for the unpleasant shopping experience you experienced. This is absolutely not the level of service we should provide. We assure you that we always put our customers first and are committed to providing the highest quality service. We understand your feelings. To resolve your issue more efficiently, please send your details to our customer service email: service@pregenm.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. This time, we will give you a satisfactory answer.
Terrible company. They say they have a 14 day no quibble return and refund policy on their website and on their delivery packaging. Absolutely couldn’t be further from the truth! They won’t give me a refund, just want me to buy another size was the response to my email ! Won’t reply to further requests for returns address in Uk . DO NOT BUY FROM THEM !
Trying to contact you people is a joke. You kept saying my order was sent and received / I have not received it. I keep emailing and all I get is a generic email saying ‘your email was replied to please read it’. That’s not solving my problem
Is it? I want either my money back or my order delivered - thank you
The quality of the clothes is terrible and they DO NOT have a return service it’s all a con
Very cheep quality I tried to return the product but website does not provide return address. Co cracked costumer service they don’t even bother coming back to me. Very disappointed in this company
Recieved 2 piece touser set .Not as shown in video .It's cheap tacky poor quality material.Tried to e mail for returns label no reply from them.Very disappointed in this company
I ordered the wonder jeans load of rubbish, thin cheap jeans and to small. Avoid this site.
Product sent was not what was ordered
The trousers that they sent me are absolutely nothing like what was advertised
They don't even look like the same trousers in the advert
The material is incredibly thin and the fit, design and look are nothing like what they had advertised
For almost £20 this is the worst item I have ever purchased
Absolutely disgusting service
Bought 2 items good prices.
Pair of jeans were not the size I ordered so emailed and they sent the correct size with no question!Nice quality!
Stay well clear of this website. Models and photos on the site look professional and attractive, products look good quality. They are anything but. Ordered a pair of jeans, paid over £20. What eventually arrived were hideous, cheap, badly dyed and horrendous quality. Have bought far better quality in Primark for half the price. DO NOT BE FOOLED. THIS IS A CHEAP NASTY LITTLE WEBSITE IN CHINA. Waiting on a refund, will be interesting to see how that goes!
The jeans I ordered eventually arrived, but didn’t fit. The company policy states that you first email them & they will send you a return number & printable returns label. After numerous emails I am still awaiting a response. I would not recommend this company to anyone.
Bought some bras from the still waiting to receive them. Can speak with anyone. No reply to emails. Don’t touch with a barge pole!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
