The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... Se mer
Företaget har svarat
This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... Se mer
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Very good and useful Travel card. Easy to use and to add or exchange money from one currency to another (with existing card balance). My main issue is the exchange rate is not as good as you would get... Se mer
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Företagsinformation
Skrivet av företaget
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Kontaktuppgifter
Storbritannien
- postoffice.co.uk/travel-money/card
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Post Office Travel Money Card
Dear Steven,
We're happy to hear that everything is working well for you. We appreciate your positive feedback!
Post Office Travel Money Card
Haven’t actually started using it yet.
2 september 2026
Svar från Post Office Travel Money Card
Dear Barbara,
Thank you for your feedback.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Svar från Post Office Travel Money Card
Dear Doug,
We're happy to hear that you find our service convenient and easy to use.
Post Office Travel Money Card
Needed to log-in to Travel Money Card…
Needed to log-in to Travel Money Card but it would not recognise my password nor was able to send an email to re-set a password. Called customer services, helpful man, but did not resolve the issue. So, I will hopefully be able to withdraw final funds and never bother with a Post Office Travel Card again!
2 september 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Sylvia,
Thank you for letting us know. We’re sorry to hear you experienced issues with the web, this isn’t the experience we want for our customers.
Your feedback helps us identify areas for improvement, and we’ve passed it on to the relevant team to investigate further.
Thank you for sharing your thoughts. We’re sorry your experience didn’t meet expectations.
If you’d like to talk through any concerns or need assistance, please contact us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Svar från Post Office Travel Money Card
Dear Catherine,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Travel App great experience
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Managed to order the card, topped up in Euros, arrived in the post within 2 working days. Was able to add it to my Google Wallet and use it abroad with ease. The app showed my balance, transactions and the ability to top up. Wish it had a feature to upload photos of receipts for business travel as the photos get lost in my phone gallery to claim back expenses. So to have them all in one place would be great!
24 augusti 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Jamelia,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
The member of staff who I dealt with…
The member of staff who I dealt with was very informative and took her time explaining how the card worked.
I went to four different countries and had no problems using the card in any of them.
18 augusti 2026
Svar från Post Office Travel Money Card
Dear Ruth,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
We're happy to hear that using the card abroad was easy for you.
Post office Travel Money Card
Did absolutely what it was supposed to
Did absolutely what it was supposed to, efficiently, without fuss. Use it every time we go abroad.
15 augusti 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Beegeeay,
We appreciate your positive feedback and that you find the card easy to use and load. It's great to know you're enjoying the Travel Money Card.
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Svar från Post Office Travel Money Card
Dear Jan,
We're happy to hear that our card offered you a convenient way to manage your finances and is easy to use. Thank you for sharing your positive experience.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Easy app to use
Easy app to use, good rates, never had any issues with it. Strongly recommend. Been using it for years now.
1 september 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Mrs A,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Post office card review
I will never leave my post office card behind when I am on my trip ever again. Anyone going aboard for holiday should get one. Period!
20 juli 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Belli,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Post Office Travel Card a must.
Post Office Travel Card was great when i was on holiday in Spain, I felt it was safer than carrying cash around with me. I used the app to check on my purchases, balance and could top up at any time. I used it in shops, restaurants and paying for ferry tickets, and also at my hotel for food and drinks. Also card has a long expiry date, so i can use it again maybe next year if I go away again. Definitely recommend post office travel card and the app.
24 juli 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Susan Olssen,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
Easy to set up easy to understand what…
Easy to set up easy to understand what to do.
1 september 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Customer,
We really appreciate your review. It’s great to hear the card is easy to set up, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Puts the fun in funding
This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for separating funds for a specific purpose. The functionalities are all great.
1 september 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Linda,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
Easy to use better than cash.
Easy to set up and better than carrying cash.
Only down side is the annoying survey they send you.
It’s far to long just ignore is my advise.
1 september 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Customer,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Thank you also for your feedback regarding the survey. We’ll take your comments on board and review our communications to make them simpler.
Post Office Travel Money Card
Got a travel card to go to Denmark as…
Got a travel card to go to Denmark as was told card payment was preferred what a great decision so easy to use and set up, will use it all the time when abroad,like the idea that its pre paid, so you don't feel the " pinch" from your bank statement!!!!!!!
19 augusti 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Liz W,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
I don’t like when I pay directly onto…
I don’t like when I pay directly onto my card the post office takes around £3 of my payment.
30 augusti 2026
Svar från Post Office Travel Money Card
Dear Angela Young,
We apologise for any concern about fees. For clear information on charges and how they apply, please refer to the Post Office website: https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
Commission charge of 1.5% is applicable to Pound Sterling top ups. There is a minimum charge of £3 and a maximum charge of £50.
Post Office Travel Money Card
Svar från Post Office Travel Money Card
Dear Jeanette,
We appreciate your positive feedback and are so glad you found our product safe to use. Thank you for recommending it.
Post Office Travel Money Card
Terrible exchange rate compared to…
Terrible exchange rate compared to other banks and holiday cards
31 augusti 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Terence Dawson,
Thank you for taking the time to share your feedback, we really appreciate it.
We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Before going Abroad get a Post Office Travel Card.Cardrselves a Post Office Card.
Myself and my Husband, got a Post Office Travel Card each last year. It was the best thing we could of done. So easy to put money on it, specially when we go abroad. It takes minutes to transfer money from our banks to the Post Office card. We have just top up our cards today for our jollies we dont have to worry about money then.
27 augusti 2026
Omdöme utan inbjudan
Svar från Post Office Travel Money Card
Dear Margaret,
Thanks for the great review. We’re glad you had such a positive experience. We're happy to hear that loading and using the card abroad was easy for you and your husband.
Post Office Travel Money Card
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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