Porta wow! I am very impressed. I live in Oban, on the West Coast of Scotland. By much of the postal and courier industry it is seen as an "island". It is no more an Island than Birmingham. I did not... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery chap called ahead of time and let me know when he was coming and then loaded the pick up and took it the same day to the destination, where it was delivered in good condition. Well done.
The courier/driver Ross arrived bang on time, I didn't have to lift a thing, he did all the work and the wheels and tyres believe me were very heavy, he was friendly, knowledgable and explained the... Se mer
A huge thank you to both delivery drivers. My cottage isn’t easy to find at the best of times, let alone in the dark, but they went above and beyond to locate the property. When they arrived, they... Se mer
Företagsinformation
Skrivet av företaget
Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.
Kontaktuppgifter
20 Wenlock Road, N1 7GU, London, Storbritannien
- 0203 576 4979
- info@portadelivery.co.uk
- portadelivery.co.uk
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service is 100% efficient and…
Customer Service is 100% efficient and quick to respond. Prices are very competitive and I would use another time. I had to cancel through seller not available for collection and was disappointed as porta was excellent in every way. They text and email plus you can contact by phone.
29 september 2026
Omdöme utan inbjudan
Super wondeful service!
Great pricing and moving experience for start to finish. Definitely would recommend!
21 september 2026
Omdöme utan inbjudan
Excellent service
Booking was simple and competative. Communication was excellent
28 september 2026
Omdöme utan inbjudan
Avoid
Honestly, one of the worst experiences I've ever had with a company.
I was promised a same-day delivery by 10 PM. It was a tight window, but they explicitly confirmed they could do it. Instead of just being honest when things got delayed, they strung me along every 30 minutes with 'he's almost there' until 1:30 AM.
At 1:30 AM, they finally admitted it wasn't coming and rescheduled for 9 AM–10 AM the next morning. But as soon as morning came, the exact same runaround started again. 'Only 30 minutes away,' 'just around the corner,' not answering the phone etc. over and over until the package actually showed up at 3 PM—17 hours late.
I had furious customers waiting on me the entire time, all because this company couldn't give me a straight answer and I had to partially refund . Avoid them if you're running a business
24 september 2026
Omdöme utan inbjudan
Svar från Porta Delivery
I'm sorry. The updates you were given weren't good enough, and that's on us.
This was booked at 3pm for delivery by 10pm the same day, and a 5h drive.
Roadworks held the courier up that night, and the next morning they had a medical emergency, which caused the second delay. Nobody could control the medical emergency, but we should have challenged the courier's ETAs and given you a straight answer much sooner.
A run of 'nearly there' updates until 1:30am, then again the next morning, isn't the standard we work to.
We'd already started looking into what happened, before this review went up.
Porta Team
I love Porta for their great…
I love Porta for their great (immediate) comms with their drivers and reliability of every job I've booked to date. Will keep returning.
26 september 2026
Omdöme utan inbjudan
Paul was so helpful in helping me alter…
Paul was so helpful in helping me alter my collection. This is the second time i've used Porta over other companies as the peace of mind of being able to get in contact with the team and courier is absolutley ideal. I also really appreciate being able to change the delivery and collection options. Highly recommend!
28 september 2026
Omdöme utan inbjudan
Fast and easy to book
Fast, easy to book and they delivered everything from london to Liverpool intact! They even collected my items the same day that I booked, and kept me updated by WhatsApp.
27 september 2026
Omdöme utan inbjudan
Great idea for a business and super helpful
Honestly this service was great and really helped me out when I was lost on how to transport my possessions after a break up. The driver was easy to contact and flexible and my things arrived safely a few hours later. Straightforward and helpful - I'd definitely recommend.
26 september 2026
Omdöme utan inbjudan
Porta were fine
Porta were fine - but the delivery team were terrible and abusive. The driver was nice, but not his boss.
I am really upset by the whole process.
26 september 2026
Omdöme utan inbjudan
Svar från Porta Delivery
Thanks for taking the time to leave a review. We're glad the booking side was fine and that the driver was good to deal with, but I'm really sorry the rest of the experience left you so upset.
We know which delivery this was, and we're looking into it with the courier to understand what happened.
Everyone who delivers through Porta is expected to treat customers with respect, and we take feedback like this seriously.
Mike, Porta
Used Porta for moving from Oxford to London.
Used Porta for moving from Oxford to London. The booking experience was nice, but I wish they had narrower time windows as an option.
I got matched with a driver named Lio and he was very supportive and nice. He communicated well and gave regular updates. The delivery was conducted on time and was also open to make adjustments in his schedule to better suit my needs. I definitely recommend using Porta for the purposes of moving.
27 september 2026
Omdöme utan inbjudan
Svar från Porta Delivery
Hi Rohit, thanks so much for the lovely review! Really glad Lio looked after you on your move from Oxford to London, we'll make sure he sees this. On time windows, we do offer narrower slots when booking online, so next time you can choose one that suits you better. Thanks again for choosing Porta!
Really easy to deal with Porta with…
Really easy to deal with Porta with efficient friendly staff. Will definitely use again and highly recommend.
24 september 2026
Omdöme utan inbjudan
We have no hesitation in recommending…
We have no hesitation in recommending Porta. The service we received was prompt, courteous and extremely efficient. The telephone was answered quickly and attention paid to my request straight away.
Rob was on time, friendly and professional in his work. Well done all.
23 september 2026
Omdöme utan inbjudan
Getting my son’s stuff to Uni
I needed someone to get my son stuff to university because I broke my arm and couldn’t drive him. This service was great.
21 september 2026
Omdöme utan inbjudan
Flexible coordination and fast delivery
Flexible coordination and fast delivery
22 september 2026
Omdöme utan inbjudan
A bit informal but convenient
Porta Delivery was relatively inexpensive and convenient at a time when I needed it most. However, their couriers are often hired out to several other businesses which means your delivery may get delayed or dates changed at the last moment if they have other priorities. Porta has delivery partners who handle your request, they don’t have drivers themselves.
20 september 2026
Omdöme utan inbjudan
Great service from start to finish good…
Great service from start to finish good Comms all round I will be using them again no hassle at all .
20 september 2026
Highly recommended
Highly recommended, easy to book and track. I was provided with a telephone WhatsApp number for my driver Constantine. He waited for the vendor at the door patiently until she arrived to hand him the parcel. Constantine updated me regularly and delivered goods early and in a pristine condition. Well done PORTA delivery! Keep up the good work
22 september 2026
Omdöme utan inbjudan
Booking of the service was easy
Booking of the service was straightforward- great comms and help from the assigned courier Thjis Bontekoe - will use again!
21 september 2026
Omdöme utan inbjudan
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