It all started with watching Poppy’s Picnic on ‘Dragons Den’, We were looking for a balanced, nutritious, raw dog food that wasn’t just bulked-out to look good. We decided to give it a go. So... Se mer
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Det här tycker kunderna
When the delivery company failed to deliver on time and my order arrived a day late and thoroughly defrosted, Poppy’s Picnic didn’t hesitate to send another shipment, including a small treat for the... Se mer
Wanted a low-fat, boneless, quality raw dog food that a picky mini-dachshund would continue eating after the first week lol. The order came as expected, well packaged and put straight in the freezer.... Se mer
Företaget har svarat
My frenchie loves poppys picnic but unfortunately shes started to have a reaction to so much beef. Its annoying all of their meals contain beef even if labelled turkey, lamb and wild boar. I have mess... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The only naturally balanced fresh raw food on the market ❤️ Award winning meals delivered to your door. Our fresh dog food and cat food is handmade by fourth generation butchers in the heart of Wiltshire. A balanced mix of fresh British meat, vegetables, herbs, botanicals, liver & kidney. We are the first company to be awarded the UK PET FOOD Raw Safe Mark ❤️
Kontaktuppgifter
Coach House, Sandridge Park, Wiltshire, SN12 7QU, Melksham, Storbritannien
- 01380716599
- paws@poppyspicnic.co.uk
- poppyspicnic.co.uk
4,4
Utmärkt
537 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our Labrador absolutely loves Poppy’s…
Our Labrador absolutely loves Poppy’s picnic! We’ve had her on it since she was a puppy and it’s great to know she’s getting the best possible nutrition. Ordering and delivery is always spot on. Thanks to the Poppy’s picnic team who never miss a beat!
2 augusti 2025
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Svar från Poppy's Picnic
Hello Michael
Thank you so much for your kind words, amazing review and 5-stars.
We’re thrilled to hear your Labrador has loved Poppy’s Picnic since puppyhood. It’s wonderful to know she’s getting the best nutrition, and that our ordering and delivery service is spot on!
Thanks for being part of the Poppy’s Picnic family , we really appreciate you!
Much Kindness
Debs and Poppy
Extremely rude staff
Extremely rude staff, accused me being sneaky for using a discount code that the website allowed me to use. She also refunded me the incorrect amount after cancelling my order without my knowledge. I did eventually get my full refund after having to chase up, this was one of the owners that dealt with my order… I would not recommend, overpriced, awful customer service - we have switched to pro dog and the quality is great, you get way more for your money and our dog absolutely loves it!
6 januari 2025
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Svar från Poppy's Picnic
We’re truly sorry to hear about your experience and want to extend our sincere apologies. This is absolutely not the level of service we aim to provide at Poppy’s Picnic.
We completely understand your frustration regarding the use of the discount code and the confusion around the refund. it was never our intention to accuse or upset you in any way. We always want our customers to feel valued and treated with respect.
We appreciate your feedback, it helps us reflect and improve. If you’re open to it, we’d love the chance to speak with you directly so we can better understand what went wrong and see if there’s anything we can do to make amends, drop me an email at paws@poppyspicnic.co.uk
Wishing your dog all the best on their new food journey and thank you again for giving us a try
Sophie
Freddie my cavapoo love poppy picnic it…
Freddie my cavapoo love poppy picnic it gone in a seconds!!as soon as I put it down on the plate .gentle on his stomach as he is very sensitive .
Also like the option to cook to so he can have hot or cold .very convenient in ball size too so no messing around in weighing it’s already done thank god 🐶
1 juli 2025
Omdöme utan inbjudan
Svar från Poppy's Picnic
Dear Karen
Thank you so much for your wonderful feedback!
We’re so happy to hear Freddie loves his meals and that they’re gentle on his sensitive tummy. The cookable option and handy ball sizes really do make life easier, don’t they? We’re glad it’s a perfect fit for both of you!
Thanks for being part of the Poppy’s Picnic family! 🐾💚
Much Kindness
Debs and Poppy
Good choice of food, excellent service
Good choice of food, our Tilly Scrumptious loves her Poppy’s Picnic complete meals, I would include a photo but she eats it in seconds! Excellent customer service too, when an item was missing, the team sorted it out immediately . Delivery is excellent too, we live on the Isle of Wight and food always delivered quickly & well packaged. Poppy’s Picnic well deserving of 5 stars.
9 juli 2025
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Svar från Poppy's Picnic
Hi Chris & Tilly scrumptious
Thank you so much for your wonderful feedback. We love this!
We’re delighted to hear that Tilly Scrumptious loves her meals , speedy eaters are the best! We’re also glad our team could quickly sort out the missing item and that delivery to the Isle of Wight is running smoothly.
Your 5-star support means the world to us. Thanks for being part of the Poppy’s Picnic family , your kindness and support.
Much Kindness
Debs and Poppy
The bowl is always licked clean!
As a raw feeder I carefully select the brands I want to rotate and Poppy’s Picnic is always on my order list. Recommended by Raw Fed Dachshunds U.K. “These ranges are balanced to FEDIAF guidelines and are nutritionally balanced”. So owners can be confident that Poppy’s Picnic is a suitable raw brand…and the best bit, my miniature dachshund loves it. 🐾🐾
31 juli 2025
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Svar från Poppy's Picnic
Hello Liz
Thank you so much for your lovely words and all your support.
We’re thrilled to be a trusted part of your raw feeding rotation, and it’s wonderful to hear your miniature dachshund loves Poppy’s Picnic. Being recommended by Raw Fed Dachshunds U.K. means a lot to us!
Thanks for choosing us to help keep your pup happy and healthy! 🐾💚
Much Kindness
Debs and Poppy
Great food
Great food, realisable delivery. Our Oscar loves it and has been eating their raw food since he was a puppy. He’s in great health and his weight is always perfect.
2 augusti 2025
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Svar från Poppy's Picnic
Hello Andrea
Thank you so much for your kind words and sharing your experience.
We’re so happy to hear Oscar has been enjoying Poppy’s Picnic since puppyhood and is thriving in great health with a perfect weight. Reliable delivery and happy pups are what we aim for!
Thanks for shopping with us and becoming part of Poppy's Picnic family.
Much Kindness
Debs and Poppy
Poppy’s Are The Best
I have been buying my dog food for my three dachshunds for a long time. Always a fantastic service, any issues are resolved promptly, and everyone at Poppy’s are really friendly and helpful.
2 augusti 2025
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Svar från Poppy's Picnic
Hi Christine
Thank you so much for your wonderful feedback and sharing your experience.
We’re so pleased to hear that you and your three dachshunds have been happy with our service for so long. It means a lot to us that you find our team friendly and helpful — we’re always here to make things easy for you!
Much Kindness
Debs and Poppy
A purrfect option for my good girl
I swapped my cat onto raw food as I wanted to do everything I can for her to be a healthy weight and have a long life. I was previously feeding a different raw brand but swapped to Poppys Picnic as it’s portion controlled and I only need to defrost the exact amount I require. I can see the quality of ingredients in the meatballs and she loves them. Her coat is silky and now I can monitor her calories easily. The customer service is great and delivery is quick and easy.
2 augusti 2025
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Svar från Poppy's Picnic
Hello Mash
Thank you so much for sharing your story and the 5 amazing stars.
We’re delighted to hear your cat is loving the portion-controlled meatballs and that you’re finding it easier to manage her weight and nutrition. Silky coats and happy pets are what we love to hear!
Thanks for your kind words about our customer service and delivery - we’re always here to help.
Much Kindness
Debs and Poppy
No fuss raw food that goes down a treat!
No fuss raw food that goes down a treat! Takes away all the stress of ensuring you have the right combinations of ingredients to give a balanced diet - easy! Heartily recommended.
2 augusti 2025
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Svar från Poppy's Picnic
Hello C N
Thank you so much for your lovely feedback!
We’re thrilled to hear that Poppy’s Picnic takes the stress out of feeding and that your furry friend loves it! Making raw feeding easy and balanced is exactly what we aim for.
Thanks for the hearty recommendation — it means a lot to us! 🐾💚
Much Kindness
Debs and Poppy
Excellent quality food
Excellent quality food. My rescue working cocker loves it and she’s fussy after a bad start in life with a high worm load and gastro issues.
Delivery is swift and well packaged.
I wish you did a freeze dried raw kibble - then I could buy all my food from you.
Love supporting a great quality, well priced, great service company.
2 augusti 2025
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Svar från Poppy's Picnic
Hi Louise
Thank you so much for your kind words and sharing your experience.
We’re so happy to hear your rescue cocker is loving the food and doing well after such a tough start. Swift delivery and careful packaging are really important to us, so it’s great to know that’s shining through.
We appreciate your support and feedback about freeze-dried raw kibble . We’re always listening and working to improve.
Much Kindness
Debs and Poppy
The best dog food
The best dog food! I honestly would never change it. My dog likes to eat it frozen he has the powerballs. So I just pop out the amount he needs - utter bliss.
Only 4 stars due to packaging. Better insulation is needed. I’ve had past issues where the food has come completely deforested which they resolved (communication top tier) but then it happened again a few months later - no ice packs just polystyrene sheets inside. I was tempted to try other brands but honestly it’s the best food! I wish one day they will be able to stock in pets at home or at least every Asda so I can just collect it.
Our dogs been on poppys for about 2 years. We have used various well known raw food before and poppys is just 10/10 for food qualities
2 juli 2025
Omdöme utan inbjudan
Svar från Poppy's Picnic
Thank you so much for your lovely review, it means the world to us! We’re over the moon to hear your dog loves the Power Balls and that you’ve been ordering from us for over two years. That’s the biggest compliment we could ask for.
We’re sorry about the packaging issues you have experienced. There were some challenges earlier this year with our dry ice supply, which affected a small number of deliveries and it sounds like yours has been one of them. Thankfully, this has now been fully resolved, and our packaging process is back to where it should be. We’re also continuing to trial improved insulation options to ensure everything arrives perfectly frozen every time.
And yes, one day we’d love to see Poppy’s Picnic in Pets at Home! Until then, we’ll keep working hard to make your deliveries as smooth and reliable as possible.
Thanks again for your loyalty and kind words and do reach out anytime if we can help further.
Much kindness
Sophie
First class product, service and communication.
Firstly, their product saved my Cat's lives. Both suffering from Hypothyroidism, one worse than the other.
Secondly, nothing is too much trouble for them. There have been a number of occasions when I have miscalculated the packs I needed, once I had made contact, they were so quick to respond and sorted it out so I didn't run out.
Lastly, their communication is brilliant, I always knew what was happening and when.
13 maj 2025
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Svar från Poppy's Picnic
Hello Linda
Thank you so much for your incredibly kind words — your message truly touched us.
We’re so grateful to hear that our food has made such a difference in your cats’ lives, especially in helping manage their hypothyroidism. That’s exactly why we do what we do , to support pets’ health in the most natural and nourishing way possible.
It also means a great deal to know our team has been there for you when you needed help. We understand how important it is not to run out of food, especially when your pets rely on it for their wellbeing, and we’re always here to make things as smooth as possible.
Thank you for your trust, your continued support, and for taking the time to share such thoughtful feedback. Please give your lovely cats a gentle cuddle from all of us.
Much Kindness
Debs and Poppy
First class
Delivery very efficient. Food is second to none. I have tried all brands of raw food and this beats the lot. My dog loves it and the balls help me maintain his weight. First class
30 juni 2025
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Svar från Poppy's Picnic
Hi Joy
Thank you so much for your wonderful feedback.
We’re thrilled to hear that our food stands out and that your dog loves it. It’s great to know the Power Balls are helping with weight management too — that’s exactly what we aim for!
Thanks for choosing Poppy’s Picnic and the 5 amazing stars.
Much Kindness
Debs and Poppy
Excellent food
Excellent food, my Welsh terrier started on Poppy’s Picnic puppy food & progressed to adult meals. She is now 7.5, fit, healthy with great teeth. I would highly recommend PO’s raw food, it’s natural & the only thing we add is a spoonful of bran to help with her bowels & prevent impacted glands.
2 augusti 2025
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Svar från Poppy's Picnic
Hi Maria
Thank you so much for your lovely review and 5-starts.
It’s such a joy to hear about your Welsh Terrier’s journey with Poppy’s Picnic. From a pup to a healthy 7.5-year-old! We’re thrilled she’s thriving on our food, and it’s so encouraging to know it's helped keep her fit, full of life, and with those great teeth too! 🐾💚
Thank you also for the thoughtful tip about adding a spoonful of bran It’s great to hear how you're supporting her health in a way that works so well.
Much Kindness
Debs and Poppy
Excellent quality food and good customer service
I have a Shih Tzu who can be fussy. I find the meatballs great as she can have them either dry fried or raw. I like the high meat content, and the well sourced and good quality ingredients.
I did have a problem with one delivery where the chicken meatballs were defrosted . A phone call and a refund was issued with no hesitation so excellent customer service and I am happy to recommend.
6 juni 2025
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Svar från Poppy's Picnic
Hi Sue
Thank you for these wonderful 5- stars and amazing review.
We’re so pleased to hear your Shih Tzu is enjoying the meatballs, whether served raw or dry fried! It’s great to know the high meat content and quality ingredients are giving you confidence in what you’re feeding her.
We’re also really glad we could quickly sort out the delivery issue for you excellent service is something we truly care about, so thank you for recognising that.
Your recommendation means the world to us. Please give your little one a cuddle from all of us!
Much Kindness
Debs and Poppy
Easy to order and our dog
Easy to order and our dog, Murray, clears the bowl every time! Good choice of food options and now able to order smaller batches.
30 juli 2025
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Svar från Poppy's Picnic
Hello Nick
Thank you so much for this wonderful review and 5- stars.
We’re so pleased to hear that ordering has been easy and that Murray is loving his meals.Clean bowls are always a great sign! 🐾😄
It’s great to know the variety and smaller batch options are working well for you too. We’re so happy to have you both as part of the Poppy’s Picnic family!
Give Murray a big cuddle from us
Much Kindness
Debs and Poppy
Excellent shop
Excellent shop. The food is top quality & resolved all of my dogs dietary issues. It’s always delivered on time. Would highly recommend.
30 juli 2025
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Svar från Poppy's Picnic
Hello Clare
Thank you so much for your kind words!
We’re so happy to hear that our food has helped resolve your dog’s dietary issues . That’s exactly why we do what we do. Knowing it’s made a real difference means everything to us.
Thank you for recommending us and for trusting Poppy’s Picnic . We’re thrilled to have you and your pup as part of the family! 🐾💚
Much Kindness
Debs and Poppy
Excellent freshly frozen dog food
Excellent freshly frozen dog food. My 2 labs aged 13months have had poppys picnic since they were little. And the very fuzzy labadoodle we now has likes it too.Theres several flavours they have tried but the chicken and lamb ones are their favourite. There's no rubbish in them, they are idea tray sizes. If you bulk order on subscription you save money and just put them in the freezer and take out as needed. I take 2 days worth out at a time and put them in the fridge. Excellent supreme quality raw high protein dog food. They do cat food too.
2 augusti 2025
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Svar från Poppy's Picnic
Hello Mrs S
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that your two Labs — and your lovely (but fuzzy!) Labradoodle — are all enjoying their Poppy’s Picnic meals. It’s great to know their favourites are the chicken and lamb recipes, and even better to hear how easy the trays and subscription model are working for you!
We put so much care into ensuring our food is natural, nutritious, and convenient, so your kind words mean the world to us. We’re proud to feed the cats too!
Thanks again for your support and for being part of the Poppy’s Picnic family.
Much Kindness
Debs and Poppy
One very happy schnauzer after finding …
One very happy schnauzer after finding Poppys Picnic. She used to be a very picky eater! Threw away more food than she ate since changing her to Poppys picnic many moons ago always wolfs it down and licks her bowl clean!! Excellent customer service both mg is too much b trouble for them.
2 augusti 2025
Omdöme utan inbjudan
Svar från Poppy's Picnic
Hello Lynda
Thank you so much for your beautiful message!
We’re over the moon to hear your schnauzer has found her happy place with Poppy’s Picnic , from picky eater to clean bowl every time... that’s what we love to hear! 💚🐾
It’s always our pleasure to help however we can, so thank you for your kind words about our customer service too. Your support truly means the world to us.
Please give your lovely girl a big cuddle from the team and maybe an extra meatball or two! 😉
Much Kindness
Debs and Poppy
We love PP food!
Ordering and delivery all good.
My dogs love PP and it’s the one raw dog food that they poop without needing extra veg.
My only slight negative, is the package.
The cardboard outer is good, it’s just the plastic inside, as you need to wrap it.
I’d prefer a lid.
Still love the food though!
30 juli 2025
Omdöme utan inbjudan
Svar från Poppy's Picnic
Hello Van
T
hank you so much for your lovely feedback!
We’re delighted to hear your dogs love Poppy’s Picnic and that it suits them so well , especially with those easy-to-manage poos! 😊
We really appreciate your thoughts on the packaging. It’s super helpful to know what works best for our customers, and we’re always looking for ways to improve. Your suggestion about a lid is noted and will definitely be passed on to our team.
Thanks again for your support and love for the food.
Much Kindness
Debs and Poppy
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