Pop SpecsOmdömen 

176
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Huge thanks and mention to the chap who works at Braehead, Glasgow Pop Specs. Been here a few times for glasses. His help, advice and experience is genuinely 10/10. Excellent customer service. Always... Se mer

Betygsatt 4 av 5 stjärnor

Love the choice of frames BUT Pop-specs need to be more accurate and transparent with pricing. Tinted lenses advertised as an extra £30. First, the graduated tints were not available in the colour I'd... Se mer

Betygsatt 5 av 5 stjärnor

Bradford store- Friendly helpful staff Efficient service Great choice of frames Excellent communication from start to finish Happy with the end product

Betygsatt 1 av 5 stjärnor

Spent £315 on varifocal transition lenses for holidays that did not transition. Delay in rectifying so did not have in time. Offered & accepted refund but only refunded £65 as price of transition.... Se mer

Företaget har svarat

Företagsinformation

  1. Glasögongrossist
  2. Solglasögonbutik

Skrivet av företaget

Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(176)

81 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️ – Blown Away by Pop Specs in Cramlington!

I honestly didn’t expect to walk away with two new pairs of glasses today - but then I found Pop Specs! I was initially drawn in by the bright colours and the unique design of their new pod spot in Cramlington. Then I noticed the frames — so diverse and different from the “usual” styles!

I had the pleasure of the owners (Dan and Lina) helping me. They were just lovely, super friendly people — warm, welcoming and incredibly knowledgeable and passionate about what they do. Their expert advice made all the biggest difference. They helped me choose frames that suited my face shape, hair colour, and skin tone perfectly.

Two days ago, I purchased one pair of glasses from another company which cost more than the TWO stunning pairs I picked up today at Pop Specs (and that price didn’t include anti reflection or thinning!). At Pop Specs, all frames are £75 — this price includes lenses and anti-reflective coating at no extra cost. I only paid £20 more to have the lenses thinned, and both pairs were ready IN 20 MINUTES!

I’ve already recommended Pop Specs to everyone I know — and I highly, highly recommend them to anyone looking for a fantastic, personalised service, stylish frames, and unbeatable value. Thank you Dan and Lina!

27 juli 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

Hi Rachel, Thank you so much for your wonderful review — it absolutely made our day!

😊 We’re thrilled you discovered our little pod in Cramlington and that your visit turned into such a great experience.

It means the world to know you felt truly looked after and left with frames that reflect your style perfectly. Dan and Lina loved meeting you and are so grateful for your kind words.

Thanks again for your glowing recommendation — it’s customers like you who make everything we do so worthwhile!

Betygsatt 5 av 5 stjärnor

5 star service from Norwich

Great service and support from Abbi in Norwich with purchase of three pairs of glasses. Excellent price and turn around time too. Will be back for more, as will family and friends. High quality

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pop specs, Nottingham …

Was served by the lovely and stylish lady Sunita today at the Nottingham, Victoria centre branch, very friendly and chatty, helped and advised me on getting the perfect pair, looking forward to collecting them soon.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous, efficient, friendly service.

I had purchased new glasses in November 2024 from the Glasgow, Silverburn store and had amazing service from Miranda and was very happy. I’m May this year I had a problem with on of the legs of my glasses which Cormack fixed very promptly. However a similar issue arose today and I went straight back to be greeted by Will. He was so lovely and extremely helpful. He advised me the best way forward was to get a completely new frame so the issue wouldn’t arise again, which of course I was happy to do at no extra cost to me. My new glasses were ready in 20 minutes.
I would 100% recommend Pop Specs especially for their fast, efficient and very friendly service (Will in particular). They have a fantastic range of frames to choose from and their aftercare is exceptional.
Very happy customer.

11 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pop specs Norwich

This is the second time I've purchased glasses here at the Norwich branch. The first time was for my wife. I was helped by Abbi and Lucia, they were both fantastic and really helped when picking the right frames. The second time was for myself. I was helped again by Abbi who was brilliant, she picked out some frames that she thought suited my face shape and that went with my aesthetic. The range of glasses were great so good infact that I bought 2 pairs! Abbi had these ready for me by the time it took me to grab a coffee. Definitely recommend!

3 juli 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Mixed experienced - great start but poor aftercare

I had a great initial consultation at this spectacle shop — friendly and welcoming customer service that made a strong first impression. The frames are definitely funkier and more unique than what you'd typically find on the high street, which is a plus if you're after something a bit different.

However, the experience soured when I encountered issues afterwards. The staff were noticeably less friendly — almost irritated — when I asked about a refund or raised concerns. The level of professionalism and aftercare simply didn't meet expectations, and I wouldn’t recommend them based on that.

Also worth noting: polarised lenses here are significantly more expensive than at regular high street opticians, without a clear justification for the price difference.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

Thank you for sharing your experience, and we’re sorry to hear that things didn’t continue as positively as they began.

We’re glad the initial consultation and frame selection made a strong impression—our aim is always to offer something a little different and memorable. That said, we’re genuinely sorry that the aftercare didn’t meet your expectations. We strive to provide a solution for every concern, and if the branch’s decision felt dismissive or unclear, we can only apologise that it left you feeling disappointed.

Regarding pricing, we understand that value matters and we’ll continue reviewing our offerings to ensure they’re competitive and transparent. Your feedback is appreciated and will be shared with the team to help us improve.

Thank you again for taking the time to let us know.

Betygsatt 5 av 5 stjärnor

Amazing experience in the Nottingham…

Amazing experience in the Nottingham store with Sunita. Patient, friendly and amazingly welcoming 😁
Would recommend to anyone and everyone!
Friendly prices and the service to accompany it!

24 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

Amazing experience a couple of months ago at the London westfield stratford branch- huge thank you to the assistance of Bilkis, she helped me with my glasses and was very kind.

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best service

Thank you so much to James and will at pip specs braehead in glasgow ! The best customer service ever and thanks for helping me find some lovely glasses 🫶🏻

19 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These guys are excellent

These guys are excellent. Brought my 2nd pair today. As always really helpful and best of all no pressure, lots of frames to choose from and they only cost me £95.00!!!

30 maj 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

Thank you so much Mr Bragg and see you again soon!

Betygsatt 5 av 5 stjärnor

Great service

Great service! - Metrocentre. Rectified wrong prescription given by Specsavers without any fuss or additional cost. Spent time to discuss how I would be using the reading glasses to ensure they were correct.

29 maj 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

Many thanks AJF! So glad Grant and the team sorted you out and rectified the prescription for you :-)

Betygsatt 5 av 5 stjärnor

Sarita is amazing! 🤩

Sarita is amazing! 🤩 She really cares and helps as much as possible. It was a really personal experience and Sarita helped me choose the right frames for my face and took into account my taste and what I wanted for my overall look. The glasses were created with my lenses so quickly too! This meant my overall experience took around an hour so would be easy to complete in a lunch break! Thank you so much ☺️ I love my new glasses, they give me confidence and make me feel very stylish! Xx

12 februari 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

So great to read and thank you so much for the review! :-) See you again soon

Betygsatt 5 av 5 stjärnor

Visited the Newcastle store today and…

Visited the Newcastle store today and spoke to Grant and Dameer. They were both absolutely lovely and helped me along the way to pick the right glasses for me. Brilliant quick service and the quality of the glasses are amazing. Would definitely recommend.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Visited Nottingham branch today and the…

Visited Nottingham branch today and the frames are amazing! Sarita took so much time helping me choose the right one for me and was such a laugh at the same time. Dora was also helping another customer when I was there and they were getting the same top notch service.

23 maj 2025
Omdöme utan inbjudan
Logotyp för Pop Specs

Svar från Pop Specs

Thank you for your kind review Kris, hope you've enjoyed your Pop Specs :)

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