Pool Supplies Superstore Omdömen 6 187

TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

We purchased a $3,400 pool, and the liner they sent was completely undersized and unusable. Unfortunately, we discovered this while contractors were on-site installing the pool, which caused... Se mer

Betygsatt 3 av 5 stjärnor

I ordered a 16x40 solar pool cover, received a couple of backorder emails, but it ended up coming in a reasonable time frame (from Dohenys actually). Unpacked it, unfolded the end and pressed in some... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Fast shipping great products ..only issue is when I hooked up the pump it leaks around the gasket where the motor meets the straner basket where it was put together at factory..think I may have it fix... Se mer

Betygsatt 4 av 5 stjärnor

Purchased epoxy primer and paint from this company to repaint the pool. Products arrived in a timely manner. The paint was excellent, kind of messy to mix up but went on nicely. Prices are comparable... Se mer

Företagsinformation

  1. Poolutrustning och tillbehör
  2. Dagspa
  3. Möbelaffär

Informationen kommer från olika externa källor

The Pool Supply Super Store is your online source for discount pool supplies. We discount all the top name brands of pool supplies including Hayward, Pentair, Waterway, Dolphin, Kreepy Krauly, Sta-Rite, AquaBot and more. Plus customers enjoy FREE Shipping and Handling on EVERY ORDER!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Unfortunately I ended up cancelling my…

Unfortunately I ended up cancelling my order. Item never shipped

5 juli 2023
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 1 av 5 stjärnor

The pool cover disintegrated

The pool cover has completely disintegrated after one year of use, the warranty is a joke. Customer support is rude. Highly discourage buying from this company.

Update: Your reply request we call you. We did, we spoke to a person who didn't care about our problem. Your customer service is a joke.

24 juli 2023
Omdöme utan inbjudan
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 3 av 5 stjärnor

The unit was received with noticeable damage.

The unit was received with the bottom damaged. The capacitor inside was cracked. I installed it and it's working as if now..

24 juli 2023
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 5 av 5 stjärnor

Pool cover is a life saver!

Received my pool cover in a timely manner well packaged and boxed. Installed immediately which is so great in preventing water evaporation, the color blue makes the appearance appealing to the eye.

5 juli 2023
Betygsatt 1 av 5 stjärnor

Although it was paid up front in full…

Although it was paid up front in full the purchase was cancelled by the company.

3 juli 2023
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 2 av 5 stjärnor

We bought wander the whale to clean are…

We bought wander the whale to clean are pool. I went off of comments, she does not vaccum like the comments said, waste of money!!

1 juli 2023
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THEM!!!

The delivery never showed 20 days later and I have tried repeatedly to cancel the order only to be put on hold forever. Bait and switch. Do not buy anything from them!

27 juni 2023
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-574-7665 so that we may assist you in resolving this.

Betygsatt 1 av 5 stjärnor

Returns

I purchased an item on a Saturday, I called early Monday morning to cancel the order. Said I couldn't because it was already in process but I could put a stop order on it which would simply return the item to them at the first FedEx shop. This was what happened. I have been waiting 3 weeks to get the money put back on my PayPal, evertime I call I get a good run around first then theyvend up saying give it a couple of days. I have called every week with the same results for going on 4 weeks now.

24 juni 2023
Betygsatt 5 av 5 stjärnor

Good pool related products

The product was fairly priced, arrived quickly, was just as promised. It didn't work as expected (defective?), but the company replaced it with a second one. That one worked better after some adjustments and pump vac. reduction. I give then a Very Good Rating!

14 juli 2023
Betygsatt 1 av 5 stjärnor

I sent an order online but immediately…

I sent an order online but immediately realized the pool pump was incorrect. I called to cancel the order before the store closed but was sent to a phone line that no one picked up the phone. Tried again store was closed. Website says you can contact them anytime. I tried their customer service email and got no response. Also replied to their order confirmation email. Next Day I got a notice that a shipping label was printed. I called again. I verified the label was printed but the pump was NOT shipped. Customer Service refused to cancel the order. Worst customer service ever. I will never buy here again. Item will be returned and dispute filed on credit card.

12 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay far away from these people

Stay far away from these people. They also do business on Amazon and sell inferior products. Bought a pump from them and it didn't last a year. They want to pass the cost of a new one on the consumer all the while your pool will be out of commission while you wait on them. Stick with local people you can trust with better made products.

12 juli 2023
Omdöme utan inbjudan
Logotyp för Pool Supplies Superstore

Svar från Pool Supplies Superstore

We are sorry to hear that you experienced a negative interaction with our company. Please reach out to us via email at customercare@doheny.com or by phone at 800-372-1325 so that we may assist you in resolving this.

Detta är Trustpilot

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