I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... Se mer
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... Se mer
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... Se mer
Företagsinformation
Skrivet av företaget
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Kontaktuppgifter
27 Badgally Road , 2560, Campbelltown, Australien
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4,6
Utmärkt
425 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The spare parts are of poor quality
The spare parts are of poor quality. Recently received diaphragms lasted about 2 weeks each. Even though delivery time was ok, it was much longer than promised on the website.
9 juli 2025
Svar från Pool Set Pty Ltd
Hi Anna - the diaphragms should last between 9-12 months in general use - I'll replace these and get out to you and give you a call to get some details of the chemicals in the water
The vacuum cleaner gets stuck in the…
The vacuum cleaner gets stuck in the corner and I can’t get help on the phone to make it work properly
18 juli 2025
Svar från Pool Set Pty Ltd
Hi Ian - we can solve this issue with some hoses floats - I'll shoot some out to you and give you a call on how to attach
Great products and best prices
Pool Set offered the best prices and delivered the products exactly as described in good time. Very happy this this supplier.
23 juni 2025
Outstanding product
Outstanding product, excellent customer service and definitely the best price on the market.
23 juni 2025
Timely service of good product
Timely service of good product. Very happy with pump so far.
19 juni 2025
My problem solved. Well done, Pool Set.
Good, informative website, enabling me to confidently order what I needed. Good communication via email, perfect tracking, arrived on time in perfect condition. Well done.
22 juni 2025
Fast delivery and much lower prices…
Fast delivery and much lower prices than my local poo; shops. Essential spare part and works well.
20 juni 2025
Good value and does the job
Purchased spare parts for our pool robot which we purchased from Aldi. Happy with the job this robot does (more effective at picking up eucalypt leaves than the rolling-type robots we had previously) and has outlasted some. Pleased to find we could get affordable replacement valves from Pool Set i.e. an Australian-based supplier. (The original valve had worn out after ~1yr, but we live in an area with lots of tall eucalypts dropping large leaves, so our robots work hard!)
12 juni 2025
Great product
Great product, easy to install, super fast delivery, all with courteous informative help from Dave. Not just making a sale, but providing quality service
16 juni 2025
Excellent communication
Excellent communication. Fast delivery. Great product - is worth 5 stars
16 juni 2025
Recently purchased a barracuda pool…
Recently purchased a barracuda pool cleaner. Goes for a short time and stops working. Have done all the recommended fixes with no results.
11 juni 2025
Svar från Pool Set Pty Ltd
Hi Clive - we should be able to fixe this with adjusting diaphragm and increasing water suction - I'll give you call call
Best customer service team i have dealt…
Best customer service team i have dealt with in a long time.
11 juni 2025
FANTASTIC COMPANY AND SERVICE!!
FANTASTIC COMPANY AND SERVICE!!
I have given 5 Stars simply because I can't give them 10 out of 10.
Dave and his Company have supplied me with heaters pool filters and accessories for my pool at not only a very competative price, but what sold me for this rating was the Excellent Customer Service and the backup and follow through.
I needed a new 28 inch sand filter and text Dave at 11.00am on a Thursday and he had it to me the next Friday at 12.00 from Sydney to Brisbane!!!
My techs advised me they buy local and couldn't get it to site that quick, so tot all the other Companies out there take a page from Dave's book and you will have some extremely happy customers...
I cannot recommend Dave and his Company enough.
Keep up the exceptional work and service... it is a credit to you!!
30 maj 2025
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