I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... Se mer
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... Se mer
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... Se mer
Företagsinformation
Skrivet av företaget
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Kontaktuppgifter
27 Badgally Road , 2560, Campbelltown, Australien
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4,6
Utmärkt
425 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Used the onlinPOOR or no customer service contact form
Used the online contact form, over a week later and still no response. Their website confirmed submiting the enquiry.
POOR or no customer service.
16 juni 2026
Omdöme utan inbjudan
Price good, after service helpful
Price and Delivery good, Mis-mathed couplings a problem, Assisted with free O-rings to mitagate a couplng leak,
30 maj 2025
Exemplary service from Pool Set.
I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through some photos to show the issue. The response was quick and hassle-free—David, who handled my purchase, organised to send a replacement straight away.
I really appreciated how easy the whole process was. There was no back-and-forth or stress, just great customer service and a prompt resolution.
Big thanks to David and the team for standing by their product and making things right so quickly. Highly recommend!
20 mars 2026
Omdöme utan inbjudan
Excellent service
Excellent service. Our pool has never looked better. Pool Set Pty Ltd provides top quality work and reliable maintenance
13 december 2025
Omdöme utan inbjudan
Great service and fast delivery.
Great service and fast delivery.
2 december 2025
Omdöme utan inbjudan
Disgraceful service
Disgraceful service! Not even worthy of one star… Only been trying to contact Pool Set at least 40 times by phone over the last 4 days with no answer. Have even tried their support email and website contact page and still nothing after 4 days. Beware!
10 november 2025
Omdöme utan inbjudan
Spa pump blew up. No response regarding this
Bought a spa pump that I used 4 times and it blew up on the fourth use. Thankfully I moved out of the way in time as I heard a loud noise before hot water and steam came firing out of the pump. Contacted the company multiple times and heard absolutely nothing back.
11 juni 2025
Omdöme utan inbjudan
Svar från Pool Set Pty Ltd
Hi Caitlin - very sorry about this item as we haven't had such a thing happen previously - we will replace this item immediately
Can't ask for more than that
No problems with website, ordering, delivery and or the product.
Great value for money and simple online shopping.
Can't ask for more than that.
7 augusti 2025
Svar från Pool Set Pty Ltd
Hi Mark - we can fix this with the addition of hose floats - I'll give you a quick call to explain how
Good service and good quality
29 juli 2025
New Pump
Pump arrived in good condition in a short amount of time. I had to alter the pipe fittings (Different threads), the new pump runs quietly and smoothly.
28 juli 2025
Excellent Service
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing wrong with it other than not suiting our purposes, so we'd happily return to shop again.
25 juni 2025
fast efficient
13 juli 2025
No problems with ordering delivery 👌…
No problems with ordering delivery 👌 I'll be back great products great price recommend to all my friends with pools or spas
10 juli 2025
Detta är Trustpilot
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