I LOVE the ones I have and a few of them the metal inside has broken. I’m waiting for my hair to grow back out but wanted to order more and here is where you lost 3 stars. Amazon is the only choice no... Se mer
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Det här tycker kunderna
Love my pony o as does my daughter, hair stays up all day (mine is shoulder length and super thicj daughters is 3/4 down her back and thin and wispy) no pulling no sore "roots" when you take it out an... Se mer
Företaget har svarat
Absolute rubbish. Doesn't hold my long hair in place at all, slips out within minutes. Complete waste of money So disappointed. I've also noticed that they reply to every bad review by saying they ca... Se mer
Företaget har svarat
So excited to receive this product and, whilst it arrived quickly, I am really disappointed with the results. It is difficult to put in, does not hold the hair at all and looks a floppy mess within 5... Se mer
Företagsinformation
Skrivet av företaget
Easily create ponytails and buns with PONY-O Hair Accessories! The PONY-O and BUN BARZ are a must have for all hair types: fine, thick, and curly! PONY-O Hair Accessories are super secure, comfortable, non-creasing or damaging, easy to apply and remove. Fine hair appears 100% fuller and thick hair stays up while feeling weightless. Curly hair doesn't get pulled, snagged or flattened! No more little pulled pieces.
Kontaktuppgifter
25587 Conifer Rd unit 105-234, conifer CO 80433, 80433, Conifer, USA
- 303 838 6976
- support@ponyo.com
- ponyo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Girls with thick hair, beware!
I was impressed with the concept and was so excited to try out the variations of Pony-O / 2.0 / XL and Bun Barz that I ordered ~$40 worth of products with $7 of shipping cost. It is unfortunate to say that I was hugely disappointed - both with the products and the (lack of) service provided. I followed the purchase recommendation on Pony-O's website along with every instruction that came in my package as well as online tutorials, but the products just could not hold my hair together. I have thick hair that is not larger than the size of a golf ball when gathered (benchmark recommended on Pony-O's website for picking out size). But regardless of the size of Pony-O I try or how hard I "squeeze" (again as instructed), my ponytail would sag with all my hair falling seriously out of place within just the half hour - even simply sitting around without being in activities that required much head movements. This situation applied to both high- and mid-position ponytails I attempted. And the advertised claim of Pony-O's not leaving marks in one's hair is simply not true.
The Bun Barz is also difficult to manipulate in the sense that the ends of the bar wouldn't "close" properly to hold my bun into a neat and perfectly round "loop". Instead, there would always be a hole at the bottom of my bun because the ends of the bar couldn't be sealed together. And with the Pony-O / Pony2.0 wrapped inside the Bun Barz falling loose every minute, my bun just kept turning into a saggy mess of hair hanging on the lower back of my head.
The worst part was when I attempted to reach out to Pony-O's customer service to address the issues, my inquiry was ignored! There is no place on Ponyo.com to leave a customer review, so I am not sure how Pony-O obtained / selected the 5-star reviews displayed on its website.
Don't Believe the Hype
After seeing all the cute hairdos on the numerous Pony-O videos, I was really excited to get mine. I was pleasantly surprised that the order got to me in a few days; that was a bonus. The happiness stopped there, unfortunately, the device does not grab my hair at all. I have thick, long hair, so I ordered the large one and it came with a regular size one as well. Neither one work. I also bought the cute pins, and they are very cute indeed, but just like the Pony-O, they don't grab, so if you bounce just lightly (I mean just walking) they slip out. I almost lost mine.
Amazing! And works on thick hair too!
I have really thick hair and I was so impressed with my pony o! My hair stays in place and feels so much more secure than a hairband/bobble! It doesn't cause any damage to my hair and my hair looks fab! The customer service is absolutely fantastic too! Can't wait to order more! Thanks Pony O!
Thick hair pony O don’t care
I would not recommend this product if you have long or thick hair. It will not stay up and falls down easily. It doesn’t give you a perky pony tail as advertised. I got the copper color to match my hair and it is a gross poop brown color. I was so excited waiting for this product only to find a disappointment and a waste of my money
I have absolutely fallen in love with…
I have absolutely fallen in love with Pony O Hair Accessories! I have 3 Pony-O’s and 1 of their Bun Barz and they have completely changed my up-do hair game!! They are also quite comfortable and they don’t give me a headache/hurt my hair after hours like a typical ponytail tie does. Highly recommend!
Best thing ever.
I have fine, thin, limp, lifeless hair and most hair ties, etc don't work very well or break my hair. I have to say Pony-o is the best product I have ever tried. Bun barz are awesome too. If Pony-o can make my hair look good, it truly will work for anyone!
Love my Pony O's
Love my Pony O's! A little tricky to get just right sometimes, but just like any good hair do, totally worth the effort! My pony tails are so dang cute now and hold in place so well. I am a fitness instructor and never have I ever had such cute hair stay in place throughout my classes! After about 5 months of constitant use the metal in my pony o's broke. I emailed customer service and they sent me brand new ones for only $4.95 shipping. The emails were so sweet and I just felt really good about the whole experience. Thank you Pony o for helping me step up my pony tail game and for taking care of me even after 5 months! Love love love!
I was a little skeptical at first but…
I was a little skeptical at first but now that I've gotten used to using the pony o I absolutely love it and need to get more. It holds my hair all day with no flyaways nothing slipping out and no flattening on top. It stays up high and looks great all day long!
Love love love this
Love love love this! Gives whole new life to my fine hair and ponytails. Definitely the perfect accessoiry for everyone!
Waste of Money - Totally rubbish
Absolutely rubbish! Totally disappointed! I have been waiting for over a month, finally arrived last week which everything was thrown into an envelope, look cheap and everything is made in China, this is the bigger disappointment for me. The worst thing is it doesn't hold the hair at all, no matter tied it in one, by section, high, low, any position, it DOESN'T HOLD THE HAIR AT ALL, even worst than the hair tie I usually use. DO NOT WASTE YOUR MONEY AND IT IS APPARENTLY A SCAM!!
I would give a minus star if I could! TOTALLY RUBBISH!
I bought 4 of the pony-o classic and I…
I bought 4 of the pony-o classic and I absolutely adore them! I have a flat head and super straight flat hair, when I use a regular hair tie, it looks like i m going bald when I have my hair up in a pony tail! Pony-O is exactly what i have been missing out my whole life, it gives me extra volume and length, its super easy to use and holds on to my hair very well! Highly recommended it if anyone struggles with volumised look when you are in day-100 without a hair wash 😹
I would give it a zero if I could
I would give it a zero if I could. Have been waiting for over a month. Now my order seems to have arrived in Australia when I live in Europe ... they take your money dont send the product and delete all of the bad comments on their Facebook page ... if you don't believe me go check it out. There is not one bad comment on their page. They delete everything within seconds! Stay away this is worse than any back ally shop on alibaba
Useless
Useless, holds my hair well only If I wear a hair tie under that, which is kind of counterproductive.
I love pony o hair products they don't…
I love pony o hair products they don't pull out my hair and my hair stays in place all day
They do what they promise!
I saw the ad so many times on Facebook and Instagram that I had to buy them! I was not disappointed with the product: it holds my hair perfectly, without tearing them and the pony stays on for hours and looks amazing.
I had to but the large size because my hair are very long and quite thick.
Just 4 stars because they are a bit expensive imo, especially because of the shipping... The shipment took about 3 weeks, which is ok considering that I live in Italy.
In the end, I would totally buy them again.
I came across Pony O on Facebook
I came across Pony O on Facebook. It was an advertisement. I received mine today and it is very good, different and does not creases the hair. The customer service is very kind, professional and friendly. I will definitely order again.
Pony-O’s are where it’s at!
Pony-O’s are where it’s at!
I have super long and thick hair and the Pony-O holds steady and tight!
A person can accomplish a diverse range of looks and there is absolutely no pulling.
The transaction was effortless and delivery quick.
Rubbish!
Rubbish!
Like an idiot I bought 4 so I got one free. I bought the ones for thick hair. Not as easy to do as suggests and when you do get it fixed it still slides down like a bobble would. Absolutely rubbish when I’m running or at the gym, falls out do easily!
Massive disappointment!
I absolutely love Pony-O!
I absolutely love Pony-O!! Why? Well here’s my story. About two years ago I decided to cut my off like Victoria Beckham’s super short do. Super cute on her right? Not so much on me. Thus began my journey of growing it out. Faithfully for 2 years. Now I have this super long hair. That I could do nothing with!! Argh!! Messy buns were a mess. And a simple long pony drooped and layed flat against my head. I grew my hair out for this?? Then one day I noticed these pony-o ads and I thought, that actually looks pretty cool. So I ordered a few and was hooked!! My messy buns are the envy of everyone!! And my pony’s are so bouncy and voluminous!! I’m totally in love!! I think I have every color and all the bun pinz. I wear them everyday!! They never pull, tug or hurt! And I give them as gifts!! I will never go back to old pony tail ties!! I adore my Pony-O!!
Totally useless rip off and rude company
Not only does this expensive piece of crap NOT work any better than a cheap hair tie, the vendor is rude, overcharges for shipping and the product isn’t even packaged. I received mine which was thrown into an envelope with nothing else. They paid about a buck for postage but charged me nearly $7. The pony-o itself is ridiculous, difficult to use, and does not hold as advertised. You have to use a regular hair tie first in order to get the pony-o around your hair, so what’s the point? Dumb idea. Overpriced scam. I emailed them about it and they did not address my complaint. Their reply was basically (paraphrased) “thanks for the feedback”. Unprofessional.
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