Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fast chat response service that helped with preorder. Quick delivery, easy installation and beautiful product! Definitely will order again from Ponoma Steel, have told friends and family where I got... Se mer

Betygsatt 5 av 5 stjärnor

Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with mor... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The product we ordered came quickly-quicker than expected. The workmanship is superb. There are no rough edges - everything about the mantel speaks to the craftsmanship of the person who fabricated it... Se mer

Företagsinformation

  1. Möbelaffär
  2. Dekoration- och inredningsbutik
  3. Trädgårdsmöbler
  4. Utemöbler
  5. Skulptur
  6. Hyllbutik

Om Ponoma

Skrivet av företaget

★ Free Worldwide Shipping on All Orders ★ Duties & Taxes Included ★ Hassle-Free Returns: Enjoy a 30-day Return Policy—we stand behind our product quality! ★

Premium Stainless Steel Furniture and Sculptures from Danville, IL United States


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

120 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very happy customer

My shelf arrived within the given time frame.
It was packaged extremely well.
And the stainless shelf is of excellent quality and workmanship, I am very impressed.

29 april 2024
Betygsatt 5 av 5 stjärnor

I installed the 60” s.steel…

I installed the 60” s.steel mantle/shelf today. Can be easily installed by 1 person. I bought a carbide drill bit to drill through porcelain tile and concrete. I am pleased with the result and highly recommend Ponoma.

26 mars 2024
Betygsatt 5 av 5 stjärnor

Communication is Key

The communication between Yuri and his partner with us was excellent. Whether through email or via phone, they were always available to answer all of our questions right away. We live in Hawaii, and were a bit hesitant to have our stainless steel floating shelves done without having ever seen their work in person. Our order took a bit longer than we anticipated. Since we had a mix of custom and non-custom pieces, we appreciated Yuri's honesty and his suggestion that to insure that the finish matched, we wait until our entire order come from the new inventory made with their new equipment.

19 mars 2024
Logotyp för Ponoma

Svar från Ponoma

Aloha, Janet and Ed!

thank you for your feedback, we actually changed the brushing depth and therefore recommended that you order all the shelves together from one batch, but now the previous batch is sold out and we can freely combine them together. The humid oceanic climate of the Hawaiian Islands is not a threat to our products; they will delight you with fresh shades of brushed stainless steel for decades.

Best,
Ponoma

Betygsatt 5 av 5 stjärnor

Customer service was spectacular

Customer service was spectacular! The staff was very kind and went out of their way to be of excellent service to me. As for the products we purchased they were of as equal quality and value.

17 januari 2024
Logotyp för Ponoma

Svar från Ponoma

Howard, thank you for your time and the feedback,
We need to receive feedback from customers in our area, where our main production and warehouse are located. And although sales in our home state currently account for only 2-3%, with the rest exported to other states and countries, we hope to increase the share of local sales in the future.

Share the joy of shopping with us with your friends and neighbors - thank you for your contribution to the growth of Illinois small businesses! 😋

Betygsatt 5 av 5 stjärnor

Perfection is found at Ponoma.

The shelf was immaculate! Beautiful and refined with perfect corners & great customer service! Ponoma helped me to decide on the GLOSS BLACK and when the shelf arrived it could not have been a more perfect match for the application. I’m now ordering 2 more! I’m a perfectionist so believe me when I say these shelf’s are definitely pricey but every cent spent reflects clearly in the product quality. Shelving built to last… I’m sure my 13 year old son will place these in his own house someday. Thank you Ponoma.
-Charles H

3 januari 2024
Betygsatt 5 av 5 stjärnor

Great shelves, shames about the air miles

Very prompt delivery with good updates on progress. Shelves easy to put up with a good drill. Shelves are great quality and look stunning. Only down side is they were made in the Ukraine and shipped to USA then shipped over to me in UK. Not good on air miles.

3 november 2023
Logotyp för Ponoma

Svar från Ponoma

Hello, Judith.
Thank you for your feedback!
We have two production facilities: one is located in Illinois, the second is in Ukraine. We are monitoring the situation in the world. Now logistics from the USA to all parts of the world is faster and cheaper, and it is important for us to deliver our products on time and not force customers to pay for shipping. That's why we ship all of our packages from a US warehouse.

Betygsatt 5 av 5 stjärnor

Best in Class, and a Class Act

I called for a question about sizing prior to ordering. I got a real human on the other end, who stopped what they were doing, went and measured, and gave me the info I needed. Top notch service. The shelf arrived incredibly well packaged, the quality was flawless. Would DEFINITELY suggest using them for your shelving needs. Great company.

9 juni 2023
Betygsatt 5 av 5 stjärnor

What A Shelf!

Item great as described. Service from start to finish was great. My shelf arrived as promised. Quality was excellent. And the best of all, it became the focal point of my new kitchen.

12 maj 2023
Logotyp för Ponoma

Svar från Ponoma

❤️

Betygsatt 5 av 5 stjärnor

Flawless

It took almost two months to arrive, but it was worth the wait. Flawless, beautiful stainless steel curved shelf. First rate engineering and execution. Highly recommended.

6 april 2023
Logotyp för Ponoma

Svar från Ponoma

❤️

Betygsatt 5 av 5 stjärnor

Ponoma Steel - beauty and endurance

Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home owner). Be careful of over-tightening and warping the mount. The fit and finish was excellent and it made a fantastic mantle shelf above our linear gas fireplace. Its non-combustable with 1200 deg paint so it should last. It looks great and protects the art works above it from direct heat.

15 mars 2022
Logotyp för Ponoma

Svar från Ponoma

❤️

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer