Absolutely terrible I have waited a month for my order. Emailed twice phoned and fb messaged and nothing. I’m shocked as this pad wasn’t cheap and customised. Also very upset little girl who was waiti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent product. Bought to replace previous PolyPads travel boots which lasted four years! New boots have four thinner Velcro straps than the three previous ones so more secure fitting. Sadly... Se mer
Ordered over the weekend and here by Wednesday . I’ve used Polypads for over 30 years - I’ve tried all the fashionable alternatives but always go back to Polypads. My present horse definitely prefers... Se mer
Företaget har svarat
Great quality, so well made and timeless! A must for your saddle pad collection. I thought I would have 'PolyPads' embroidered on my pad as standard, as I didn't tick the box saying I didnt want that,... Se mer
Företagsinformation
Skrivet av företaget
British made, pressure relieving saddle pads that last. There's something for everyone with PolyPads; from happy hackers to top event riders, we've got something for you. PolyPads have been the professional's choice for many years, and have proven their worth across a variety of disciplines. Our PolyPads can be designed in your choice of pad colour and binding colour, with options to add embroidery if required. They're the perfect way to look after your horse's back. Our saddlepads help to reduce and distribute pressure from the rider and saddle, improving your horse's comfort under saddle. We've got a PolyPad for nearly every saddle style and horse, with bespoke sizes and thicknesses available. We're proud to make everything by hand in the UK, with our talented and experienced machinists carefully creating each PolyPad with care and attention. All of our team are, or have been horse owners, so you know that each PolyPad is made with your horse's comfort at the heart of everything we do. The trusted PolyPad design is often copied, but never equalled. We're proud to be UK manufacturers and retailers of these trusted saddle pads and hope that your horse has benefitted from all that PolyPads has to bring.
Kontaktuppgifter
Unit 4, Premier Court, Kings Mill Way, NG18 5GU, Mansfield, Storbritannien
- 01623 662181
- sales@polypads.co.uk
- polypads.co.uk
3,5
Medel
233 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Inaccurate time frames. Poor comms.
No communication.
Specific time frame specified in the confirmation email. Gone beyond that time frame and asked where my order was, no reply to 4 emails. Today it has been dispatched, with 48hour courier but paid for 24hour.
Very bad customer service, lack of comms.
20 november 2024
Omdöme utan inbjudan
Great service as always and a really…
Great service as always and a really good product. Thank you!
29 oktober 2024
Placed the order 45 days ago
Placed the order 45 days ago, no info for 30 days, not received jet the items.......they shipped the items when I asked to cancel the order! I do hope to receive something.....
7 november 2024
delivered really quickly
This was delivered really quickly.
About 30 years ago I used polypads all the time. I kept thinking I might want one again, but kept putting it off. So glad I treated myself to a new one. Just as good as they used to be- now the kids want one too ;-)
4 november 2024
The pads were fine but took a long time…
The pads were fine but took a long time to arrive.
9 oktober 2024
Tail and quarter guard set is excellent…
Tail and quarter guard set is excellent quality. Easy to order and good delivery service
6 september 2024
Really pleased with my poly pad lovely …
Really pleased with my poly pad lovely quality and really reasonably priced will be back to buy some more thankyou
30 augusti 2024
Really pleased with service to get our…
Really pleased with service to get our polypad in time.
8 augusti 2024
The product is excellent
The product is excellent. Really like the poly pads. Well made and last forever! However, the estimated delivery time of 10 days was totally unrealistic. My order actually took almost 6 weeks to arrive. I was not in any rush but would have appreciated an acknowledgment of my order at the very least and a realistic time frame. I thought my order has been lost!
30 juli 2024
5 weeks to arrive
Order took 5 weeks to arrive but received no updates throughout.
Parcel was addressed incorrectly and Yodel were hopeless
Payment for my polypad was taken via carmat website caused a lot of confusion - no mention of that on polypad website anywhere at the time of ordering.
Whole experience was worrying and very disappointing
30 juli 2024
The polypads are excellent quality bit…
The polypads are excellent quality bit took nearly 6 weeks to arrive. I also ordered a gilet and still have not received that?
1 augusti 2024
Materials colour bleeds out
Would really be helpful if there materials didn’t bleed out my pony was Stained from the saddle pad
26 juli 2024
you make great products …
you make great products and you are definitely number one in the world but you made me wait a little too long to get the things
1 augusti 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.