It was a brilliant experience. Customer service were very helpful and quick. Got the charger fitted in less than a week. Pricewise, it was cheaper than than the official Ohme website and I could pay i... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very efficient service, engineer turned up earlier than planned and had the charger installed in just over an hour. No mess and fuss. Given all the necessary information on how to use the Ohme charger... Se mer
After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... Se mer
Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... Se mer
Företagsinformation
Skrivet av företaget
We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.
Kontaktuppgifter
274 Baker Street, EN1 3LD, London, Storbritannien
- 0203 795 7117
- andrea@plugin-stations.com
- plugin-stations.com
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
CT CLAMP
Arrived on time. Tidy job. All in place neatly. After they left i noticed a problem with solar generation and battery monitoring plus electric coming into house from grid instead of battery. The CT CLAMP had been replaced back to front which had caused the problem.

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5 Stars for Jason and Tom
5 Stars for Jason and Tom
Very friendly and polite. Very happy with their service , would recommend

Svar från Plug In Stations
Quick appointment
Price competitive, quick appointment to fit. Pleasant and helpful electricians. Neat job

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10/10 experience
I had my charger installed yesterday. I was very impressed with the engineer. He was very helpful, kept disruption to a minimum, left the area clean and tidy and was as done within 1.5 hrs

Svar från Plug In Stations
We had our EV charger fitted by Jason…
We had our EV charger fitted by Jason and Tom. They did a great job and the install was very neat. They were very tidy throughout and spent time to explain the app. Very good service

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The initial contact was excellent
The initial contact was excellent, explaining everything and getting a booking sorted.
The engineer who did the installation was excellent too. He was very experienced and did a great job.

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OHME epod home installation
Daniel arrived dead on time, explained what he was going to do, confirmed the specific details of placement of charger and cabling with me, and, well, just did it. Everything looks very tight and tidy. I'm very very pleased with the end result, in fact, I could not be more pleased. Thank you.

Svar från Plug In Stations
Whole process went very smooth
Whole process went very smooth. Excellent communication and support from Eren throughout the process. They booked the installation within 10 days since order.

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EV charger installation
Installer, Jack S, made a neat and tidy job of the installation and was very knowledgeable and helpful on the system.

Svar från Plug In Stations
Disappointing experience
Waited nearly two months for the charger to finally be installed. All requested photos were sent across and an appointment for installation confirmed. At that first visit it was established that the main earth cable to the property needed updating before the charger could be installed. I was given incorrect information on who I needed to contact and Plug In said they would deal direct with power company to ensure correct information was provided. I phoned about 5 times before establishing that this wasn’t actually happening and eventually booked an appointment myself with the power company to rectify.
Once completed it was a further two weeks before an available appointment, which was subsequently cancelled during the expected window of arrival, due to engineer delays on existing job.
Finally got the charger installed nearly two months after the initial visit, during which time I was paying a fortune for public charging.

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Pouring rain no problem
Pouring rain, but engineer didn’t complain and did a really neat installation. Thanks

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Excellent service from the team
Excellent service from the admin team. Really made me feel confident that I have chosen the right company. Video called me to ensure what I wanted was what they could offer. The engineer was superb. On time and polite and discussed everything about the unit. Very tidy as well and a credit to the company. Thanks to all 👍👍

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The 2 engineers we had were super…
The 2 engineers we had were super professional, kept us fully up to date with progress and what they were doing and left everything neat and tidy. Really impressed from start to finish!

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Svar från Plug In Stations
Unbelievable customer service
I was awaiting installation of a charger for my new EV, not filled with confidence from their technical team as they advised I would need wires and an independent consumer unit in places l was very unhappy with. Up comes Jack S, what a ray of sunshine!! He listened to my requests even though I knew they could not feasibly be achieved. He installed the unit inside my electricity box and installed the charger just where I wanted it without a cable in sight. I am blown away, he listened, installed and even helped me with the app and set-up. Customer service at its very best - thank you, I’m a very happy customer!

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Great job
Very kind and helpfull staff,very polite professional ,experienced engineer "Karn" done his job very quickly ,thanks Plug In Stations team.
Arif Ali from Slough

Svar från Plug In Stations
Friendly and professional
Friendly, professional experience. All good. The work was carried out quickly with everything explained to me. No complaints.
My contact with all staff at plugin was really positive and helpful. I would recommend the company unreservedly.

Svar från Plug In Stations
Proper job
Jason was helpful, very knowledgeable and made a really tidy job of a tricky installation. Highly recommend his attention to detail.

Svar från Plug In Stations
Excellent Comms but not great commissioning
Communications were excellent for the quote, booking and installation.
For the installation, no CT clamp was installed, which is fine but the charger was left with the setting of CT charger / load balancing set to ‘ON’. Result was defaulting to half charging current. The installers didn’t mention this at the time of installation. This was a charger replacement, where a CT clamp wasn’t already in place. Just incorrect commissioning.

Svar från Plug In Stations
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