Plotpackers Omdömen 

Missing Guide and Safety Concerns
The tour description indicated that participants would be accompanied by a guide throughout the trip. We received an email stating that a guide would meet us on the day of arrival at 3 pm at our hostel. Afterwards we got a message in our groupchat from a psrzon, who was supposed to be our tourguide, that he will meet us on the next day since we are starting the tour the day afterwards. After telling him that the tour is supposed to start on the next day (not in 2 days), they send us a driver instead of the tourguide. Probably because they made a mistake in the startingday of the tour. The Driver was friendly but did not have the knowledge or expertise to provide guidance about Sri Lanka’s culture, history, and attractions.

Besides the lack of information about Sri Lanka we also had no guide to join us on the sunrise hike to Little Adam’s Peak: During this activity, we were sent off alone, in complete darkness at 4:30 a.m., without being informed that we would need torches or flashlights with total of four girls We asked if the driver was going to join us and he said no.

Accomodation Issue in
On the itinerary, we were assigned a hostel in Ella. However, the room conditions were not acceptable or safe for female travelers:
We were placed in a shared dormitory with unrelated men, without curtains or privacy (see attached pictures). Plotpackers promotes tours as enabling women to travel safely. In this situation, privacy and safety were clearly compromised, and we could not reasonably stay in the hostel. As we complained, our driver got this message from Plotpackers: “on the itinerary it says for Ella: Check into your hostel in Ella
After a scenic journey we’ll arrive in the charming mountain town of Ella. Your guide will help you check into our hostel, known for its stunning views, chilled-out atmosphere, and easy access to local cafes and trails. You’ll get settled into your shared dorm room and have time to unwind and recharge. so it does say shared rooms and this shouldn’t be a surprise”.

This response was dismissive and failed to take our safety concerns seriously, effectively communicating that we were expected to sleep in a mixed dorm with unrelated men despite explicitly stating that we did not feel safe doing so. This handling of the situation stands in clear contrast to your marketing of safe travel experiences for women.

Also the plotpackers trip from sri lankan with the influencer Lara went to the tea factory and had a complete different experience, we only got a tour but they went into the fields to pick tea as well.

After contacting plotpackers about this they could nog give any suited solition otherwise then a discount on the next trup that you book through them, which i will not do again.

I did now 4 trips with plopackers and really loved it. Everything was really wel organised, all the guides were local so they know al the good spots, transport, activities were amazing and realy unic. Because of plotpackers i even was able to live on the maldives😁 i cant wait until my next trip👏👀

Such a great company to use when wanting to meet new people on a budget. I had the best time, the guide was so lovely and took us to some amazing locations! Already booked another trip for next year

Plotpackers is exactly what someone like me who hates planning but wants to travel off the beaten track needed!!

I’m so happy I took the plunge and booked my trip as it made me realise how easy traveling and finding friends in a foreign country where I know no one can be!!

I’ve been on 3 Plotpackers trips, soon to be 4, and each one have been a blast. The guides are so knowledgeable and make travelling an unknown country so easy. Any pre-departure questions and concerns are promptly answered by the email team that quickly put my mind at ease. Highly recommend.

The experience was amazing and organised so so well!! Would definitely recommend!!

Was the best trip ever, the best company made me feel so safe and would recommend to anyone and everyone!!

Had the best time with plotpackers, met some amazing people and had the most incredible experiences I’d have never had without them! Cannot recommend enough from start to finish!

Last year I booked my first group solo tour to Tropics of Thailand with Plotpackers- date of tour 27th July 2026. I’d booked all the flights separately- already to go.

Two weeks prior to the trip, I was only made aware that there was only me and one other person via a group chat I got added into from the tour guide ( not told from the company themselves). This was quite upsetting for me as this is my first solo trip and was quite anxious about travelling alone. I had been really looking forward to meeting other solo travelers in a group and booking onto this trip was a huge step outside of my comfort zone.
Finding that there is only one other person (excluding the tour guide) had made me feel sad and not want to go on the trip.
I feel really blind sided by Plotpackers and feel this really should have been communicated last month that the numbers were low so other options and decisions could have been made. This should have been expressed by Plotpackers, not from a tour guide 2 weeks prior. I put my trust in the company and felt there had been no transparency back.
The company is an advocate for encouraging female solo travelers to make new friendships and to experience new places in groups and I got landed a complete opposite experience. I did not feel safe that there was only me and another person as if anything went wrong one of us would have been on our own or may have wanted to do different things leaving us alone. Besides the fact the other person did not responded to anything on the group chat which made me feel like I was scammed. I feel group tours shouldn't be able to go ahead with numbers below 4 for this reason.
I had been following Plotpackers on Instagram for a really long time and this did not reflect the things I saw of others experiences. Their many posts and reels of nice groups together was not the experience I was going to have- please be mindful of believing the things you see.

On top of that, their customers service is so slow, they take over a week to respond which isn’t good enough when problems arrive. They refused to give me a refund- after I expressed how poor their communication had been through out with emails, wrong invoices and never even sending me their t&c for the beginning.

Please be mindful of what you see on instagram and don’t get fooled like it did.
They will run trips regardless of numbers and not tell you.

I lost money a lot of money choosing not to go on the trip last minute. However, did not want to risk being half way around the world, not feeling safe and having scammy doubts by the company which they proved to me prior.

I loved my trip in Brazil and Peru! I travelled with Layla and she always brings energy and fun to the group! We got to see everything each country had to offer and wouldn’t recommend it enough! Especially travelling with our girl Layla!

Everything was amazing! Especially having our guide Rico, he did his best to make sure we knew what was happening and kept us safe! All the activities were fun and were such an amazing experience.

These 2 weeks were so amazing, I loved every minute of this trip. Our guide Rico was so great and it was a blessing to have him by our side 🥰🥹

My experience was great, our guide Jossy was such a kind and caring girl, she had great recommendations for food and activities.

Jossy was a great group leader for our trip to Peru. She was fun, kind and always had suggestions for what we could do to make the most of our time in this beautiful country. Some highlights were seeing Machu Picchu - 6am tickets meant it felt like we had the whole citadel to ourselves. White water rafting and zip lining were great. Night under the stars in the Huacachina desert was very cool. However, I give three stars because there were flaws with the trip itinerary - long bus rides that could be avoided, number of days spent in each place that should be changed, return train journey from Machu Picchu not included and long bus ride along mountainous roads given instead, use of Peru Hop for the first part of the trip which gives a really touristy feel, as opposed to if the group used a private bus.

Peru was my first trip with plotpackers and my first group trip. I loved the experience and got to see so many places I wouldn’t have thought to go if I was solo. Our guide Jossy was the absolute sweetest and helped the whole experience to run smoothly!

This was my first solo trip and it was such an amazing experience! I’m an 18 year old girl from the states so I was hesitant about leaving the country alone but plot packers made it so smooth and easy! I did the Costa Rica trip and our guide Olman was amazing! He was so kind and helpful and always made sure we were safe and taken care of. He made the experience really special and always helped us find the best deals for excursions. He’s extremely knowledgeable about the country and its wildlife. I loved traveling with him and the other girls as it felt like one happy family by the end. Overall I’d rate this trip a 10/10 and recommended it to anyone wanting to explore Costa Rica.

Olman our guide was absolutely amazing. Kind, knowledgable, and fun - he was a great person to lead our group through Costa Rica and made us (a group of young girls) feel very safe throughout the entire trip. I could not recommend him as a guide enough! The trip was great and everything was handled by Olman, he also helped with anything else we might want to do in our free days as well as transport so it was a very easy, stress free trip. He knew each place we went very well so took us to the best places to eat and great recommendations which was an added bonus. I could not recommend this tour of Costa Rica enough, I think all the places we visited were great and there was lots of activities to fill our time with as well as lots of included activities on many days!

Loved exploring Milan with the help of plotpackers. Fantastic, knowledgeable guide Anurag. Sharing top tips from metro, restaurants and sites to see.
What would have been helpful is some instruction/information best way to travel from airport to accommodation but I didn’t ask as I’m sure with hindsight this would have been provided. I would happily use again and recommend

I loved my time in Milan - Lake Como was amazing and our tour guide Anurag was wonderful and couldn't do enough for us ❤️

I had a great experience traveling with Plotpackers in Peru. Everything was very well organized from start to finish, and the itinerary ran smoothly according to schedule.

As someone who doesn’t speak Spanish, having guides who spoke both English and Spanish made the trip much easier and less stressful. A special thanks to Jossy, who was incredibly friendly, patient, and always willing to help. She made sure everyone understood the plan and was comfortable throughout the journey.

Transportation, accommodations, and activities were all well arranged, so I could simply enjoy the beautiful destinations without worrying about the logistics. I would definitely recommend Plotpackers to anyone planning a trip to Peru