PlayNow.com Omdömen 

513
•
TrustScore 1.5 av 5

1,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Playnow broke my account somehow because I haven't been able to deposit for 3 days. I just get a blank screen whenever I try to use "quick deposit" or the regular deposit page. I have tried 3 differ... Se mer

Betygsatt 1 av 5 stjärnor

Why does it take 3 days to withdraw when deposits happen instantly? Bs excuse after bs excuse. Scammers being regulated by scammers is a no win situation ever for the player. Stay away from playnow.... Se mer

Betygsatt 1 av 5 stjärnor

Where are the winners on your games page like for example Cash Eruption mega jackpots or Whitney etc when they go? Because they both sit at 500 thousand and 1.5 million plus. You don't hav... Se mer

Betygsatt 2 av 5 stjärnor

I really liked playnow, I have been playing for many years but the last few months I've noticed there are little to no bonus hits and I lose my money very fast (I know its gambling but from other revi... Se mer

Företagsinformation

Informationen kommer från olika externa källor

Playnow.com is an online gambling website that is owned and operated by the British Columbia Lottery Corporation.


Kontaktuppgifter

Viktig information

1,3

Mycket dålig

TrustScore 1.5 av 5

513 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 18 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Alla omdömen

(513)

122 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Apparently Playnow could care less…

Apparently Playnow could care less about providing users with any kind of enjoyable experience.

The site ABSOLUTELY SUCKS. Either the servers are outdated, inadequate or the staff maintaining them are beyond incompetent. It has nothing to do with users’s devices or Internet connections.

Chat is more useless than the site and calling customer support is a complete waste of time and an exercise and frustration. Called because could not buy lottery tickets – again/still – site not working properly. Was told wait time would be 5 to 10 minutes and hung up after 45 minutes.

Every other site on the planet can manage to keep their sites up and running. When reviews are almost 90% negative, most organizations would pay attention. Not Playnow - they just want to rip people off and spend as little as possible on providing a decent entertainment experience. After all, isn’t that the claim – that the money you spend is the cost of the entertainment the game provides? If so, again, this organization is charging people for using a site that is anything but entertaining.

Since I really don’t see any point in spending money to be frustrated rather than entertained, I am permanently giving this hard miss, suggest everyone else do the same thing. I can buy lottery tickets elsewhere.

21 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Sue, we appreciate you taking the time to share your experience. These issues are often caused by technical errors, geolocation checks, or temporary network problems. Common causes include your device, browser, operating system, or internet connection. A quick fix would be to clear your browser’s cache and cookies and restart it. Over time, stored data can become outdated or corrupted, leading to freezing, login errors, or incorrect balances. Clearing cache and cookies refreshes the site and often resolves these issues.

We hear your frustrations regarding wait times, but if you would like to reach out and discuss this further, please contact our Customer Support at: 1-877-706-6789
Website: www.playnow.com 24 hour live chat

Betygsatt 3 av 5 stjärnor

Playnow has lots of glitches on…

Playnow has lots of glitches on game's. But overall fun.cant understand why they log ya out says can't be varafie in a certain province. When I haven't move from my spot in 2 hour's. But.they do have one of the fastest withdraw system iv seen usually the next day winnings are deposited. That's a big deal!

21 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Craig, thank you for sharing your experience. These issues are often caused by technical errors, geolocation checks, or temporary network problems. Common causes include your device, browser, operating system, or internet connection. A quick fix would be to clear your browser’s cache and cookies and restart it. Over time, stored data can become outdated or corrupted, leading to freezing, login errors, or incorrect balances. Clearing cache and cookies refreshes the site and often resolves these issues.

If you continue to experience technical issues or would like to discuss these details further, please contact our Customer Support at: 1-877-706-6789
Website: www.playnow.com 24 hour live chat

Betygsatt 1 av 5 stjärnor

DON'T TOUCH THIS SITE

This site is nothing more than a government-run scam where people "trust" it's legitimacy and fall into contrived webs of addiction. You believe it's trustworthy.....you wager thinking the games and pay-outs are fair.....trust me, that couldn't be further than the truth. We're manipulated to believe the site is "fair", "transparent", "legitimate"....but, that's all a tactic to make us wager too much and lose continuously......Your location is monitored.....Your sessions are monitored.......every single "win" is just to keep you addicted, hence why you can't get a pay-out of $1500+ at a time.....if you happen to "win", Playnow wants you to keep that money rolling......right back to them. Crashes are planned.....play a game for a bit and then try to buy a lotto.....you'll have to log in again. They are creating and then micro-managing mass addiction across this country. In an age where we're calling out the corruption in the US and Canadian governments, we should be doing the same with this site. It's time for a class action, public audit, and a permanent shut down of this Canadian atrocity.

19 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

At BCLC, serving the best interests of our players and communities is behind everything we do, which means we strive to provide entertainment that is both safe and fun. We offer various tools that encourage healthy play by helping players manage their time and budget their money. We also have many different types of support that are readily available for players who might want further assistance in keeping gambling fun, such as GameSense Advisors, resources for families, online support and our voluntary self-exclusion program.

Any site outages or game glitches, other than scheduled maintenance, is not a calculated or planned play - these issues are often caused by technical errors, geolocation checks, or temporary network problems. Common causes include your device, browser, operating system, or internet connection. A quick fix would be to clear your browser’s cache and cookies and restart it. Over time, stored data can become outdated or corrupted, leading to freezing, login errors, or incorrect balances. Clearing cache and cookies refreshes the site and often resolves these issues.

If you continue to experience technical issues or would like to discuss these details further, please contact our Customer Support at: 1-877-706-6789
Website: www.playnow.com 24 hour live chat

Betygsatt 1 av 5 stjärnor

Total trash website

Total trash website
Logs you off mid game but not before you hit your losing streak then when you go to log back in, it won’t let you

17 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi T, thank you for reaching out to us, we apologize for the error you are experiencing. Unfortunately from the social side, we are not able to provide you the technical support you need. For the security and privacy of your account, please contact our Customer Support Team directly at 1-877-706-6789 or via live chat at PlayNow.com. Thank you.

Betygsatt 4 av 5 stjärnor

I had a pretty good time these past few…

I had a pretty good time these past few times playing. Haven’t won but I appreciate a casino that will at least let you play a little, maybe even some bonus action, I only plunk in $5-$20 so I’m not a big player with tons of cash, so it’s nice to be able to spin a few 20 cent spins for a bit. My game did crash in the middle of a spin, and it automatically started re loading and when I came back I was just starting bonus round. So they are honest! Cause I didn’t get to see the result of the spin but it must have been a bonus winner! I think people have to be aware about casino ratings. Many casinos have bots and stuff leaving fake reviews to make em look better. I trust playnow because they are the only BC casino that is confirmed safe. These other sites like jackpot city if you win big they don’t necessarily have to pay you. They will look for any error in your profile and find any way not to pay you out large amounts that’s why most of the negative comments revolve around not getting paid. The fact Playnow casino has 1. Something stars is far more believable than a lot of these other casinos with 4. Something stars. Ain’t no way that many people are flooding them with positive reviews, you know? Just some thought for food

17 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Charlee, thank you for your feedback! If we can ever be of assistance in the future, please feel free to contact our customer support team at 1-877-706-6789.

Betygsatt 1 av 5 stjärnor

A piggy bank of its owner

A piggy bank of its owner. Avoid it at all costs…

7 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Patrick, if there is something specific we can assist with, please feel free to reach out to our customer support team at 1-877-706-6789. Thank you.

Betygsatt 1 av 5 stjärnor

Worst payouts

Worst payouts amongst all gaming websites.

7 november 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Bryan, Thank you for the feedback. We try our best to select games that fall within RTP ranges that are competitive with other sites and that are still enjoyable for our players. We understand your frustration, if you wish to comment further, please don't hesitate to reach out to us at 1-877-706-6789 or start a live chat on PlayNow.com.

Betygsatt 4 av 5 stjärnor

I'm not sure why theres so many bad…

I'm not sure why theres so many bad reviews. Its a gambling site, you're not always going to win. Of the many times I have won, there has never been any issues with collecting my money. I have even cashed out 10k one time from slots and no issues whatsoever. I usually get a deposit within 1-2 business days. They're a little cheap with the promotions though considering how much I've spent.

23 oktober 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Cheyenne, thank you for sharing your experience. We'll be sure to pass along your feedback to our team.

Betygsatt 1 av 5 stjärnor

Your sight is not dependable and always…

Your sight is not dependable and always crashes. Your chat feature sucks worse then the game experience. I can see why the government stops manitobins from playing other gaming websights because they would rather take all our money for nothing in return. At least with bulldog I had a better experience and got paid out better.
Do better playnow!!!
Update your servers and quit blaming it on the players device's.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Cathy, we're sorry to hear about your experience and we'd like to learn more. If chat is not working for you, we can be reached 7 days a week 7:00 am (PT) until 12:00 midnight (PT) by telephone 1-877-706-6789.

Betygsatt 1 av 5 stjärnor

As usual cannot login

As usual cannot login. This site is getting worse by the hour

10 oktober 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Joanne, we're sorry to hear you're having issues logging in. If you have not done so, please contact our Customer Support Team directly at 1-877-706-6789 or via live chat at PlayNow.com.

Betygsatt 1 av 5 stjärnor

How about spending some of that money on a decent server?

With the amount of money that must be flowing through PlayNow.com, I don't understand how it's possible for it to be so slow and unreliable.

Edit: With regard to the reply from Playnow, at the time I posted this they were almost, but not quite, having an outage. The Web site was somewhat accessible, but nearly anything you tried to do on it either failed or took many times the usual amount of time, which is already very slow.

That SPECIFIC issue has long since passed, but the fact remains the site is extremely slow at the best of times and not always very responsive. Basic functions like buying lottery tickets seem to spend several hours a day down for maintenance (I keep unusual hours where it's often most convenient to do these things in the middle of the night, so maybe the average user is less affected by this); depending what you're doing, downtime seems to be as high as 15% or so, which is multiple orders of magnitude more than the generally accepted industry standard of 0.01% to 0.1%. This unusually large amount of maintenance seems to yield very little benefit.

This all has very little to do with my browser or anything like that. And if your Web site genuinely requires restarting the DSL modem on the customer's end to work properly, something is seriously wrong - and it isn't on my end.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Jeff, we hear your frustration and apologize for any inconvenience this may have caused. If you are still experiencing this site disruption, we recommend you 1. restart your modem and the device 2. clear cache and cookies for all time 3. if the issue persists, please initiate a live chat on PlayNow.com, or call customer support at 1-877-706-6789.

Betygsatt 1 av 5 stjärnor

Table games are rigged

When playing table games every 40 minutes or so would get message of techical difficulty and site would log me off.
but much worse than that is that the card games are rigged.
I played Ultimate Texas Holdem over a period of a few weeks totaling more than 30 hours off play.
The dealer gets trips, straights, flushes and fullhouses every 5th, 6th, or 7th hand. It is not statistically possible to get that many top hands randomly.

29 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WHAT IS THE DEAL WITH THEIR SLOT MACHINES?!? IS IT IMPOSSIBLE TO WIN?

These slot machines are truly the worst. I've played them for way longer than I'd care to admit. I'm a returning customer to the site because the Lotto and Sports side of the site are great but the slots are an outright travesty.

I've played over and over again over the years. The games themselves (if they aren't crashing) are really quite high quality and compelling and they'll do a good job of stringing you along, but the pay outs are ABYSMAL. Typically I'll play around 40-80 cent spins and ONCE IN AWHILE you can get up 20-40 dollars and you get hopeful that you might be able to get on a roll and the games always take the money right back.

So I started pivoting and playing the 'Canucks Reactor' game and IT IS A NIGHTMARE. STAY AWAY FROM THIS GAME. Every 20 minutes I'll get a "Data Not Received" error or I'll get booted with the message that "We can no longer determine that you're located in British Columbia"... WTF!?! I've been sitting in the same spot the entire time! It's incredibly frustrating.

Then there's the PAY OUTS for the Canucks Refractor game, if you thought the slot machines don't pay, this game is out right ROBBERY... Last night I was entertaining myself and grinding away playing 80 cent spins and finally hit one of the all elusive bonuses.. Finally! A bit of relief! What was the payout after the 15 spin bonus round? 0.58 CENTS. The Bonus round payed out LESS THAN MY SPIN WAGER. And if you think that's an anomaly, the bonus rounds ROUTINELY pay out around 4-8x of the wager which is absolutely pitiful. If you're in a land based casino and playing .80 cent spins and hit a bonus round, you're usually going to get at least a 30-40$ baseline win. On the Canucks Reactor game, you'll be lucky if you get 12 dollars from an .80 cent spin... Something isn't right there.

So yes folks, over around 6 years, I've put money in and keep returning to the slots and I've grinded away on them, I've spent 10s of thousands of dollars and over all of these years I can only recall TWO decent wins. 320$ off of a .20 cent spin of all things and 250$ off of a .50 cent spin... THAT'S IT, otherwise the games seem to max out at 100x the wager and that too is VERY, VERY RARE.

It sucks because to me, I'm thinking I must be some kind of bizarre anomaly, and i have this determination to win something and it just never, never happens. If you grind it out in a land based casino, eventually you're going to hit a hand pay, but that's nearly IMPOSSIBLE HERE. I thought I must have the most horrible luck as it's a government run website and it must be above board, but read the comments here, folks. The people aren't lying.

It's really sinister how the government can allow its population to play these slot machine games when they're so clearly crooked.

If you use this site, stick to the sports betting and lotto and that type of thing. That side of the site is surprisingly great and the payouts are quick and I've had no issue... But if you venture off into the slot machine side of the site like I've done countless times for a little excitement, not only are you going to waste hours of time pointlessly grinding way, your money is going to be flushed down the toilet.

So please folks, don't think that "it must only be me". The games are fun and they can provide an effective escape but they don't pay. In a casino you can have that escapism and end up leaving with a wallet full of money and feeling like a champ! That never happens here and you'll just end your session in disappointment.

Godspeed everyone

28 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

As an android user

As an android user, this website is apparently incompatible. After multiple attempts to discuss automatic logout issues during game play, especially during bonus rounds, multiple support agents and even a manager had different responses. The manager however replicated one of the issue on their phone.
.Canadian lottery corporation is a general revenue stream for the government. The odds are double stacked against your favor.

15 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Robbed. Furious. This Is NOT a Casino.

I feel completely robbed. I'm an extremely unhappy customer. This place is a straight-up scam, not even close to what a real casino should be. No spins, no wins, constant crashing, zero chance to cash out — just draining money nonstop. You took thousands and gave nothing. Rot in hell for stealing from hard-working people. Shut this fake “casino” down — it’s a scam, not entertainment. To all hard-working people: please save your money. Don’t give a single dollar to this scam.

26 september 2025
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Michael, thank you for sharing your experience. We'd like to clarify that, with gambling, unfortunately there is not a guarantee you will walk away with winnings or promotions. Any promotions that would be available to you would be able to be found in the My Promotions page and the email account when they are available. We try our best to select games that fall within RTP ranges that are competitive with other sites and that are still enjoyable for our players. We understand your frustration, if you wish to comment further, please don't hesitate to reach out to us at 1-877-706-6789 or start a live chat on PlayNow.com.

Betygsatt 1 av 5 stjärnor

I play once a week 50-100 bucks I…

I play once a week 50-100 bucks I haven’t cashed out anything in 11 months I check my account I’ve put in thousands and not won a single thing imagine going to the casino every week for a year and never winning anything ..straight robbery.. I’m beyond frustrated can’t believe how much I wasted on playnow and for what cheap 10 dollar bonuses

18 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One star because there is nothing…

One star because there is nothing lower. I tried to join Playnow because of the LottoMax Dream Bigly, it got all my personal info which it will probably sell, yet I failed to become a member. The site either uses junk AI or a pair of computer dummies to maintain the site, ALYSSA and TANYA, not Siri, Alexa, Bonzi or Rembo. No gov regulators watch over these people in case they rig the lootteries, with gold, white balls, blue balls guaranteed balls, the lootters are very deft digital manipulators. But we have to bear this BS of classic, gold, white because we want to win.

11 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tanner Wolf is full of poop

Tanner Wolf is full of poop. He didn't cash out 12,000 on 200. He's part of the criminal mafia org that runs this site. I would play at GG poker if I were you. This site and how they do this are quite rigged. They belong in jail.

2 september 2025
Omdöme utan inbjudan

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