Mobius Omdömen 

157
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I've already written a review and just so you know making someone wait for there cashout then expiring it before it ever cleared is definitely against any kind of guidelines. I'll be looking for someo... Se mer

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Betygsatt 2 av 5 stjärnor

The payout structure is heavily flawed, but I did receive rewards multiple times. However, I was supposed to receive a $150 pre-paid Visa Card reward on March 10th. It is now May 16th and it is still... Se mer

Betygsatt 3 av 5 stjärnor

I have really enjoyed the Mobius app and the variety of games etc. The ONLY issue I've had is with my cashouts. I've not received my cashouts on the date stated, (support helped resolve the first one... Se mer

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Betygsatt 5 av 5 stjärnor

Wish payouts stuck to the allotted deposit/release date, but you do get paid. It may take a while and I know they are a small company so they don't have enough people to get things done quickly. The g... Se mer

Företaget har svarat

Företagsinformation

  1. Spelföretag

Skrivet av företaget

1+ million active users. Mobius pays you to play. Our cross-platform system lets you earn real rewards through everyday activities. People come to Mobius to enjoy games, discover new ones, and earn rewards while doing it. Where can you use Mobius? 📱 Mobile (Android) 💻 PC Whether on desktop or Android, Mobius is designed to help you explore, earn, and uncover new favorite games every day. Join us on our mission to become the world’s leading rewards platform.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(157)

156 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

The only thing I dont really like is…

The only thing I dont really like is how long the payments take other then that j really like this app

28 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Isaiah,

It is great to hear that you are enjoying the app overall, but we are truly sorry that the payment speed has been a letdown. We are a very small team working our way up and are fully aware that we need to improve our overall support and processing times, and we apologize for the wait. Please share your login with us so we can personally ensure your cashout is being processed on priority.

Mobius team

Betygsatt 1 av 5 stjärnor

Well I would put 0 stars if I could

Well I would put 0 stars if I could, because I have been waiting weeks after my original countdown window ended for my 35$ cash out, and still no word or update from anyone! Starting to think the first 10$ cash out was just a scam to keep you playing! Do not recommend wasting your time with this one! If anything changes soon, and I mean really soon, then I will change my review!

10 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Joshua,

We sincerely apologize for the delay and for making you feel like your time is being wasted—we want to earn that 5-star review back. As a very small team working our way up, we recognize that our communication and payout windows need significant improvement, and we are sorry for the frustration. If you provide your login details, we will personally fast-track your account to ensure your $35 payout is handled as a priority right away.

Mobius team

Betygsatt 1 av 5 stjärnor

I would give it 0 stars

I would give it 0 stars. Dont touch is a scam. It pays out on a small amount and then blocked uou once qualify for larger amounts. Then will block you from using the digital card for smaller amount. And forget getting customer service.
I have reached out several times when finally get past the bot to open a ticket. Still no response from a week ago but they respond to the bad review 🤣

25 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Larry,

I am truly sorry for the frustration and for the trouble you've had with your digital card and larger payouts. We are a very small team working our way up and are fully aware that we need to improve our overall support and account review process, and we sincerely apologize for the lack of communication. Please share your login with us so we can look into your account status and ensure any pending cashout is being processed on priority.

Mobius team

Betygsatt 1 av 5 stjärnor

I am so frustrated with this app and…

I am so frustrated with this app and pay out! I have been trying for days to do the id verification and it kept saying attempts failed went to try again and now my account is blocked and temporarily suspended for suspicious activity!!!! I enjoyed playing the games and was really happy until it was time to cash out!!!! I have $80 to cash out now this!!!

**UPDATE***

Customer service responded to my email and the issue is fixed with the block HOWEVER if I fail the verification process a 2nd time the block can't be lifted??? I'm confused 🤔 So if I take my chances and it fails I loose my winnings??? I have been playing on line apps for a couple of years now and I have never had this problem...

23 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wouldn't even give this app 1 star…

I wouldn't even give this app 1 star but zero wasn't an option this app is horrible their customer service is horrible I would never recommend this app to anyone waste of time......

24 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Sam,

We sincerely apologize for the frustration and for providing what you felt was horrible customer service. As a very small team working our way up, we recognize that we have a long way to go in improving our support and response times to meet user expectations. If you could provide your login details, we would like to make things right by ensuring your cashout is handled as a priority immediately.

Mobius team

Betygsatt 4 av 5 stjärnor

It's a ok app

It's a ok app

9 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Thanks for sharing this with us, Irey! :)

Betygsatt 1 av 5 stjärnor

Beware

Beware. I started this app first time and made in game purchases to earn money and when I tried cashing out for first time they flagged my account and suspended. I put in ticket and they responded they cant fix it because I'm either not in usa, which i am, or I'm under 18 which I'm not and I may be a bot, which clearly I'm not. I emailed the email they keep leaving for people to email in these reviews but they're not responding. Not sure why people believe in karma and God yet wake up everyday scamming.

21 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey,

I am incredibly sorry for the frustration and the heavy heart this situation has caused you, especially after you made in-game purchases. We are a very small team working our way up and are fully aware that our automated flagging system and overall support need significant improvement, and we sincerely apologize for the lack of a human response to your emails. Please share your login with us here so we can manually review your account, clear those flags, and ensure your cashout is being processed on priority immediately.

Mobius team

Betygsatt 3 av 5 stjärnor

Well for starters they have a couple…

Well for starters they have a couple really cool games that gets your attention and keep it and i want to believe that they have good intentions for theost part. They pay well only problems I can find are the have very poor customer service. They take way way to long to pay people but they do pay eventually.

17 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Edmond,

We’re so glad to hear you're enjoying the games and recognize our good intentions, but we’re truly sorry that the slow payouts and customer service have been a letdown. We are a very small team working our way up and are fully aware that we need to improve our overall support and response times, and we sincerely apologize for the frustration the wait has caused. Please share your login with us so we can personally ensure your cashout is being processed on priority.

Mobius team

Betygsatt 3 av 5 stjärnor

So I really liked Mobius app but my…

So an update to this I added another star because Mobius at least does pay it took probably a week after I wrote that so probably over a month but I did get my pay out and they said I like the site they just got to get better on getting her payouts he did they did apologize and say they're a small team again I just got to maybe hire more people but you do get paid just takes a while. So I really liked Mobius app but my first $10 cash out took a little while to be approved and they said because they're small team it sometimes takes while apologize so I gave him the benefit of the doubt until I got to my $25 cash out which I've been waiting for over a month on now versus he had to wait 5 days to go through that was over like the beginning of April and March, they really need to do better I mean I like the app but I'm not going I haven't played on it for like a month because of this.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Ks,

Thank you so much for updating your review and for your patience while we work through these growing pains. We are a very small team working our way up and are fully aware that we need to improve our overall support and hiring to speed things up, and we sincerely apologize that your $25 cashout has been stuck since April. Please share your login with us so we can personally ensure this specific payout is being processed on priority today.

Mobius team

Betygsatt 5 av 5 stjärnor

Real get rewards fast

You get fast rewards support team always helps when theres problem u get a good amount of money

16 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Thanks a lot for sharing your feedback, Azayvian! :)

Betygsatt 3 av 5 stjärnor

Payment Pending x2

I started with this game reward app less than 6 months ago. Within 3 days I had earned my 1st payout of 15$ Verified myself and submitted my ID. Pending time started at about 3 days.(Ist time winning & w/d. It didn't release when timer ran out so I reached out to Customer service. It issued a trouble ticket...and THAT took 2 extra days to release it. So I took a break from playing just for a few weeks. Finally after a week of waiting....I got it. (Tremendous via Venmo).
Found some other games in the app and earned another payout.Had to verify Me & ID again. Submitted this on the 9th April 2026.
And of all the Game Play Reward Apps out here, the SAME THING HAPPENED AGAIN🤯
I give up. It's NOT worth all that time playing a few times a day, when you CAN'T GET PAID😳
...reading others reviews and realizing I'm not alone. So the average time to cashout is approx 2 weeks to a month. Ok. I saw that Mobius is listed as a business and country given is Israel. 😳 Good-ness....They are probably unable to actually log on to help with General Tickets. Not gonna stress...and just hope the best for Mobius Team👍
Will update once paid.

8 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Jae,

Thank you so much for your understanding and for the well wishes; it means a lot to us during this time. We are a very small team working our way up and are fully aware that we need to improve our overall support and verification speed, and we sincerely apologize for the repeat delays you've faced since April 9th. Please provide your login details so we can look into your account and ensure your cashout is processed on priority immediately.

Mobius team

Betygsatt 1 av 5 stjärnor

Trash

Trash. Been waiting over 3 weeks for a withdrawal. Wouldn't recommend wasting time playing here when there are apps that actually pay out within the timeframe they say they will

13 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey James,

We sincerely apologize for the wait and for the feeling that your time has been wasted; this is not the standard we aim for. As a very small team working our way up, we recognize that our processing speeds need significant improvement to compete with other apps. If you could provide your login details, we will prioritize your account and make sure your cashout is handled immediately.

Mobius team

Betygsatt 1 av 5 stjärnor

I didn't not get credited 290.07 dollars for completing some quests

Mobius is gaslighting and dosent want to credit money into my account for quests ive in a game completed. Ive contacted support and they told me they would look into it deeply. But as I sadly expected, I got the same word for word, which in my opinion, "AI" response saying that "approved my cash out." I wasn't even writing a ticket about problems cashing out. I wanted Mobius to pay me and credit 290.07 dollars into my account, but no, of course they wouldn't due to them ultimately gaslighting me. Overall, I contacted them 3 times in total and they closed each of my 3 tickets saying it was resolved even though it wasn't!!!

8 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Every time I try to cashout it takes 4…

Every time I try to cashout it takes 4 days to be approved. But then Everytime I try to claim the money it says it needs to be approved again and it takes days for that to happen. And then yesterday the support agent told me that my account is limited access because they thought there was fraudulent activity on my account. When I literally just got the phone the day before I created the account. I'm so pissed and I still have $45 on there they won't let me get. And I've verified myself with my ID and selfie and still dealing with this!!

12 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Morrisson,

Thanks for sharing this with us and apologise for the delay. Mobius is a small team working our way up and handling a high volume which we know is not an excuse. We're working hard to make this process more seamless.

I believe that your cashout was approved, and will appreciate if you can double check on your end.

Mobius team

Betygsatt 1 av 5 stjärnor

This company makes it as hard

This company makes it as hard as possible to redeem! No one has a week and half sometimes to play wait indefinitely as sometimes what lead people to these sites is desperation! Second redeem going on 3 weeks now still pending review for $35 redeem indefinitely as it's long past the possible 15 day at most mark and getting in touch with any resemblance of customer service is impossible as there is next to non other than an automated bot chat! 2/10 stars if could as I did get the initial $10 redeem eventually!

11 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Mack,

We're really sorry about this bad experience. Do you mind sharing with us your login email so we can look into it on priority? You can also email it to us via info@playmobius.com

Mobius team

Betygsatt 1 av 5 stjärnor

No payout, play and wait for weeks before banning account

I had a payout pending for weeks, had to open a support ticket that took going through hoops to open because it first leads you to a AI chat bot, and then they had me attempt to verify with my face and ID which I did. However, it claimed my account was suspicious and banned my account. This app is an complete scam and I have spent many hours playing for absolutely 0 payout. Beware of this app.

April 13 2026 Edit: I have been in contact with your email support with the email for my account, and signed with the same name as this review. The support team there says there is no way to unban my account and simply says they can attempt to reset the verification if I think that will do anything. You are correct this is a horrible situation and it is ridiculous that you operate your app this way.

8 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Denise,

That sounds like a horrible experience. We're really sorry about that you feel this way. Do you mind sharing your login email to Mobius so we can look into it?

Mobius team

Betygsatt 5 av 5 stjärnor

5 star for mobius from me...

5 star for mobius from me...I waited 30 days for payment but it was my bad I did not follow up with an email...bc I was so frustrated with Richie games ( who does not pay )..sent an email and next day they replied explain how they are a very small company with thousands of emails and payment to go through...apologized and instantly sent me my payment ..I completely understand where they are coming from.
5 star for mobius
Thanks for the instant payment

8 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Thanks so much for sharing this with us :)

Betygsatt 1 av 5 stjärnor

Same problems here as everyone else

Same problems here as everyone else, first cash out got approved on time, but then my second cash out for 35$ has been saying still waiting for approval for way longer than the original countdown approval date. If my cash out gets approved soon I will change my review to 5 stars, but as of now it's 1 star!

7 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey Josh,

Thanks for sharing this with us. Do you mind sharing your login email so we can look into it? As you already saw, Mobius is completely legit and had processed your first cashout. We work constantly to make the cashout timeline experience better and want to make sure our team looks into your case asap.

Mobius team

Betygsatt 1 av 5 stjärnor

I keep trying to verify myself to cash…

I keep trying to verify myself to cash out it will not let me everytime it keeps saying error

4 april 2026
Omdöme utan inbjudan
Logotyp för Mobius

Svar från Mobius

Hey ,

Do you mind sharing with us your login email so we can look into it?
Please make sure your app is up to date, and please email us at info@playmobius.com if you require additional support.

Mobius team

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