Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,7
7 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Playbaseball
Thank you so much for the five-star review! We are thrilled to hear that your son really liked his new gear. There is nothing better than knowing a young athlete is excited about their equipment and ready to get out there and play.
We appreciate your business and hope the new gear brings him lots of success this season!
I ordered pants for my son. Said they were on backorder and to be shipped by 4/28. Still have not recieved and now being told they are on back order until 5/28. If I cancel, I'll now have to pay more for a different brand/pair, plus shipping charges.
Svar från Playbaseball
We are incredibly sorry for the frustration and the shifting delivery dates. We completely understand why you feel stuck between waiting another month or spending more money to get a different pair elsewhere. You shouldn't have to compromise on your time or your budget.
We want to make this right and see how we can get your son his pants without breaking your bank. Please reach out to us directly at support@baseballsavings.com with your order number.
We would like to have a team member look into this immediately to see if we can find a comparable, in-stock alternative and honor your original pricing and free shipping so you don't have to wait until late May.
My son lost his baseball bat at the diamonds (of course he did) so I needed a bat quickly. After a couple of hours of deliberation on which bat he wanted (GREAT SELECTION). We ordered it on a Wed night and it arrived Fri morning ahead of our Sat Game! Great Selection, Accuracy and Fast Shipping! Now if I could only figure out this whole coach pitch thing and quick striking everyone out.
Svar från Playbaseball
Thank you so much for the five-star review! We’ve all been there; gear has a funny way of disappearing at the diamonds right when you need it most.
We are so glad we had the selection to help your son find the perfect replacement and that we could get it to your door in time for the Saturday game.
As for the coach pitch, we can get you the gear, but the "strike zone" is a mystery we’re still trying to solve ourselves. Best of luck to your son this weekend, and thanks for being a part of the family!
I ordered 9.5 men's cleats and got size 7. I was given an attitude on the first call. I called the next day and was told it was a website issue.
Svar från Playbaseball
We are really sorry to hear about your experience. We understand how important it is to have the right gear ready for game day, and we apologize that we fell short of your expectations in this instance.
We want to make this right for you as quickly as possible. Please reach out to our dedicated team at reviews@playbaseball.pure.cloud with your order number and details.
We will prioritize an investigation into your concerns and work to ensure you have the gear you need to get back on the field.
Really fast shipping - great price. Will definitely use again.
Svar från Playbaseball
Thank you so much for the five-star feedback! We are thrilled to hear that you were happy with both the pricing and the speed of your delivery. Our goal is to provide the best value in the game without making you wait for your gear.
We appreciate the support and look forward to serving you again soon!
This order for a batting jacket and gloves were for my grandson. I ordered a youth medium for both. The same size all of his clothes and baseball uniforms are. Unfortunately the fit was too small. Unusual for two highly regarded baseball equipment companies. I called the customer service department to have a return label sent by mail to me. I could not print one from the site because I don't have a home printer. To my surprise I received a personal phone call the next day from Ted Itschert Director of Customer Experince. He said he would handle my return and refund without delay. He was genuinely concerned that I was totally satisfied with the entire process and retaining me as a valued customer was of the utmost importance. Thank you for going above and beyond creating a five star experience. You have a customer for life.
Highly recommended for all your baseball & softball needs.
Svar från Playbaseball
Thank you so much for sharing this wonderful feedback! We are so glad we could step in and ensure your grandson’s return was handled with the personal attention you deserve.
Our goal is to make every customer feel like a valued part of our community, and we are thrilled that we could go above and beyond for you.
We’ll be sure to share your kind words with Ted and the rest of our leadership team. We truly appreciate your loyalty and look forward to being your go-to source for all your baseball and softball needs for years to come!
Excellent products, quality and prices, it arrived in Venezuela without any problems
Svar från Playbaseball
Thank you so much for the feedback! We are thrilled to hear that your items arrived safely in Venezuela and that you are happy with the quality and pricing. We take great pride in ensuring our gear reaches our international customers smoothly and efficiently.
We appreciate your business and look forward to serving you again, no matter where the game takes you!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
