Deposited with no issues but when i won…
Deposited with no issues but when i won a large amount they closed my account and said I couldn’t have my winnings.really not haooy.very ride customer service
15 oktober 2026
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
Planet Sports UK is an online store specialized in premium football jerseys for fans across the United Kingdom. We offer high-quality club and national team shirts inspired by the latest seasons, combining great detail, comfort, and affordable prices. Our mission is to make football fashion accessible to every supporter by providing excellent customer service, secure payments, and reliable delivery. Thousands of football fans trust Planet Sports UK for their jerseys, exclusive promotions, and smooth shopping experience. At Planet Sports UK, football is more than a sport — it’s a passion.
Kontaktuppgifter
London, Storbritannien
- +44 7836 468802
- contact@planetsportsuk.com
- planetsportsuk.com
3,2
Medel
13 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product never arrived (standard…
Product never arrived (standard delivery 14days). Their contact@ email address bounces back. Royal Mail tracking code provided is invalid. Responses on their contact WhatsApp are automated and been told my order number now can’t be located. I’ve been given no support - with no customer service and no product.
31 augusti 2026
Omdöme utan inbjudan
⭐ 1/5
⭐ 1/5 – Very disappointing experience
I opened an account with Planet Sport, completed the required verification and deposited money without any issues. While I was depositing and placing bets, everything seemed to work perfectly and I was not asked for any additional information.
However, as soon as I won a larger amount and requested a withdrawal, my account was suddenly blocked. I received no clear explanation as to why this happened. I have tried contacting them by email, but so far I have received no meaningful response and no information about what is happening with my account or my money.
This is extremely concerning and frustrating. They were happy to accept my deposits, but when I tried to withdraw my winnings, my account was blocked.
Based on my experience so far, I would strongly advise others to be very cautious before depositing money with Planet Sport.
I will update this review if Planet Sport resolves the issue, restores access to my account and processes my withdrawal.
26 augusti 2026
Omdöme utan inbjudan
False Advertising
Tracking code supplied on the email did not work and didnt get a reply from whatsapp message or email.
Worst of all the ‘Palace 7’ shirt I ordered doesnt even have the Palace 7 writing on the back like advertised in the photos. Other 2 shirts I ordered are not best quality either. Overall not too bad for the price but definitely fake advertising on some shirts. Please be careful
21 juli 2026
Omdöme utan inbjudan
Product hasn’t arrived, no customer service
Product hasn’t arrived. Their contact@ email address bounces back. No response on their contact WhatsApp - I’m stuck with no customer service and no product :(
31 maj 2026
Svar från Planetsportsuk
Hello,
I apologize for the delay in getting back to you.
I have now sent you photos of your jersey along with the shipping label and tracking information via WhatsApp.
Your order was dispatched at the beginning of last week and is currently in transit. Based on the estimated delivery timeframe, it will most likely arrive sometime this week.
We have also recently experienced an issue with our email system, which unfortunately caused some customer messages and notifications to be delayed. Our team is actively resolving this issue, and we apologize for any inconvenience.
Thank you for your patience and understanding. If you need any further assistance, please feel free to reply to our WhatsApp message and we will be happy to help.
Kind regards,
Planet Sports UK Support Team
Absolute Quality
Really impressed with the quality andxthe speed of delivery. Thank you very much.
30 maj 2026
Svar från Planetsportsuk
Thank you very much for your kind words!
We're delighted to hear that you were impressed with both the quality of your jersey and the delivery speed. Your support means a lot to us, and we're glad we could provide a great experience.
We look forward to serving you again in the future.
Kind regards,
Planet Sports UK Team
Svar från Planetsportsuk
Thank you for your feedback!
We're glad everything is okay and that your order met your expectations. We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Planet Sports UK Team
Not Satisfied
27 maj 2026
Svar från Planetsportsuk
Hello,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience did not meet your expectations. However, we have not received any contact from you via email or WhatsApp regarding any issue with your order, so we were not aware that there was a problem.
Customer satisfaction is very important to us, and we would genuinely appreciate the opportunity to understand what went wrong and help resolve it as quickly as possible.
Please feel free to contact our support team with your order number and details of the issue. We will do our best to find a satisfactory solution.
Kind regards,
Planet Sports UK Support Team
The jerseys are of good quality and…
The jerseys are of good quality and value. I had to buy 6 shirts including other clubs not just arsenal jersey
20 maj 2026
Svar från Planetsportsuk
Thank you very much for the feedback, Alfie Hunt!
Svar från Planetsportsuk
Thank you very much for the feedback, Rafaela.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.