Missing a star purely because of a minor delivery issue. The doughnuts and communication however were perfect. Incredibly tasty and so cheap, £24 for 6 gourmet doughnuts and free delivery? Spot on.... Se mer
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Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... Se mer
Företaget har svarat
Delivered on the day requested. The recipient messaged me one word 'STUNNING!'. When I spoke to him later he said they looked amazing and they were very much looking forward to sampling them. Thank yo... Se mer
Having been fancying a posh vegan doughnut for weeks, we suddenly remembered 'Planet Doughnut'. Seeing that there were no shops near us..omg they do delivery. We ordered a pick your own box of 6. Wo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.
Kontaktuppgifter
Planet Doughnut Bakery, Knights Way, SY1 3AB, Shrewsbury, Storbritannien
- 01743 664 502
- bakery@planetdoughnut.co.uk
- planetdoughnut.co.uk
4,7
Utmärkt
190 omdömen
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Har besvarat 50 % av sina negativa omdömen
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Absolutely amazing taste and look so…
Absolutely amazing taste and look so good. Would highly recommend to anyone. Fast delivery and well packaged.
Thank u to Alice for all of your help
27 juni 2024
Svar från Planet Doughnut
Thank you for your review. We are so glad we could assist where necessary. Hope your wife had a lovely birthday and enjoyed the doughnuts!
Svar från Planet Doughnut
Thank you for the feedback -much appreciated.
Svar från Planet Doughnut
Thank you for comments! We hope you enjoyed the doughnuts.
The doughnuts tasted great
The doughnuts tasted great, they were very fresh! There was a problem with the delivery and even though it wasn't their fault they were quick to handle the situation so that we didn't miss out as customers. We would definitely order from them again. Thanks so much.
13 juni 2024
Svar från Planet Doughnut
Thank you for taking the time to write a review and for your kind words. We look forward to seeing an order from you again.
Bought a vegan box for my birthday and…
Bought a vegan box for my birthday and love these doughnuts. So far our favourites are the Mango and Mocha 😋 although we still have some more to try. Delivery was really quick and received 9am the following day after ordering which was great.
12 juni 2024
Svar från Planet Doughnut
Thank you for your review regarding the Little Mix'ed Box (vegan diddy doughnuts)! They are full of flavours so have fun trying the rest.
Best doughnuts I've ever had
Best doughnuts I've ever had, pricey but definitely worth it
11 juni 2024
Svar från Planet Doughnut
So glad you enjoyed our doughnuts, we think they are the best too!
The doughnuts arrived safely
The doughnuts arrived safely, fresh, well wrapped and in perfect condition in under 24 hours from despatch. They were absolutely delicious and the whole process was seamless. Will definitely order again.
11 juni 2024
Svar från Planet Doughnut
Thank you for your review, it is much appreciated. We look forward to your next order.
Best donuts ever!!!!!!!!
Tried one of your kinder bueno doughnuts today from the co-op in Danbury. I must say that is the best doughnut I’ve ever eaten in my life!! Amazing 🤩🤤😋
5 juni 2024
Omdöme utan inbjudan
Svar från Planet Doughnut
Thank you for purchasing our doughnuts through our stockist, the Co-Op! So glad you loved it and treat dough self to some more ;)
Amazing doughnuts
Amazing doughnuts, I was so sad when our local planet doughnut closed, but was extremely pleased to discover you can order them online. We will be ordering regularly as they are the best doughnuts by far
30 maj 2024
Svar från Planet Doughnut
Thank you for taking the time to write a view! 'Donut' worry, our website is open 24/7 so you can buy any time you want!
Fantastic donuts!
Fantastic donuts! Great customer service. They got our donuts to our wedding on time and tasting so great. All the guests commented on how yummy there were! And they met with the Groom seal of approval, who is donut obsessed !!!! Highly recommend!
7 maj 2024
Omdöme utan inbjudan
Svar från Planet Doughnut
Thank you for the lovely review. We are so glad you loved your doughnuts and they made your day that little bit sweeter!
Overpriced For what you get
Overpriced For what you get. You could easily and I wish I did get much more for so much less other places. Even Tesco, Asda doughnuts are so much better and cheaper but they also taste better. Really wish I could un spend the money I wasted.
16 maj 2024
Omdöme utan inbjudan
Svar från Planet Doughnut
*EDIT*
Having spoken to the customer via email, it was confirmed that doughnuts were bought from a shop. It's important to note that as a supplier, we provide our doughnuts to various stores, local cafes, and stadiums across the UK and whilst Planet Doughnut takes pride in the quality and freshness of products, the ultimate pricing, stock control and freshness when on display in the shop, lies with the relevant shop or end seller. We have spoken to the store in question to remind them of best practices.
I am sorry to hear that you are unsatisfied with your purchase. As I am unable to find your online order with the details provided above, please could you email bakery@planetdoughnut.co.uk so we can investigate your concerns further.
Lovely tastey doughnuts …
So sad to have lost the shops in Rugeley and Lichfield. GREAT to have the home delivery, it is perfect! Doughnuts tasted great and they all arrived in perfect condition. Thankyou and I'm sure we will be ordering again from you all soon.
15 maj 2024
Svar från Planet Doughnut
Thank you for your 5 star review. We are so pleased you loved your doughnut delivery. Don't forget to order before 2pm Mon-Thurs to receive doughnuts next day!
I wanted a box of mixed doughnuts for a…
I wanted a box of mixed doughnuts for a 15th birthday, delivered to the north of Scotland, they came beautifully packaged on time with a detailed list of allergens, 3 kids carry Epipens so I needed to know. Was above expectations.
21 mars 2024
Svar från Planet Doughnut
Thank you for taking the time to write this review. We are so pleased the doughnuts were a hit. Hope to see another order from you soon.
Planet Doughnut make the most amazing
Planet Doughnut make the best doughnuts, the flavours are delicious and well filled. The non filled ones are also amazing. We don’t have them regularly but I honestly don’t think I ever been disappointed with what I’ve ordered or bought from Sale makers market.
12 maj 2024
Svar från Planet Doughnut
Thank you for taking the time to share your review. We are delighted to hear that you love our doughnuts. We look forward to receiving more orders from you!
Vegan doughnuts!
I first tried planet doughnuts at Colchester zoo for a fright night and I was so excited that there was actually a vegan doughnut and it tasted amazing. So when they announced that there was a vegan order box, I was so excited. It did not disappoint with so many different flavours to try! This is definitely going to be my go to family events and having friends over. I’m hoping in the future they may do a box of normal sized doughnuts that you can order in a small quantity because there was too many for me and my partner to eat even though we did try because they were so tasty!!
They also even had a dog friendly biscuit doughnut that I could add onto my order for my dog to this was a great addition to my order. He loved it thank you so much.
2 maj 2024
Svar från Planet Doughnut
Thank you for taking the time to share your review, and for your generous feedback. We are delighted to hear your positive comments regarding our recent introduction of 7 new vegan flavours, complementing our existing range of 5 vegan options. We are currently exploring the possibility of launching vegan classic-sized doughnuts to further enhance our offerings online.
Amazing customer service for online order
Excellent personal service! When I made a mistake with my online order (a gift), I sent a hopeful (not not optimistic) email to try and get it corrected. Not only did I receive a positive and prompt reply, confirming the order had been corrected, but they also went the extra mile and put a handwritten note into the delivery box to inform the recipient of the order change. Amazing!
9 april 2024
Svar från Planet Doughnut
Thank you for sharing your feedback! We're delighted to hear your thoughts and are committed to providing exceptional service that complements the quality of our doughnuts. We hope to receive another order from you soon.
Missing item
Have bought many times from this company as love their doughnuts.
This time I ordered 2 doggy biscuits for our dogs birthday.
Only 1 arrived, emailed them twice now with no response
Think you've grown a bit too much now if you can't provide good customer service!
16 april 2024
Omdöme utan inbjudan
Svar från Planet Doughnut
Thanks Ann for your review. We appreciate your feedback and taking the time to write a review. After responding to your email, we sent an additional 2 doggie doughnuts to make things right - we hope your dogs liked them! We always strive to improve our service and your satisfaction is important to us. Please don't hesitate to reach out if you have any more questions or concerns.
Best doughnuts.
Best doughnuts.
1 planet doughnuts
2 doughnotts
3 project d
25 augusti 2023
Omdöme utan inbjudan
Doughnuts arrived today and are…
Doughnuts arrived today and are absolutely amazing!! Fresh with the best flavoura
19 juni 2023
Omdöme utan inbjudan
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