I got some great deals before during and after the Cambria "merger." I spent several grand at both sites in recent years, but shortly after buying an unusual Bosch-equipped ebike on steep discount... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast shipping and great sales. The search feature, on the website, has room for improvement. When narrowing searches size type etc. the results seem inaccurate and/or incomplete. This results in w... Se mer
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I got exactly the product I was looking for at a fair price in a reasonable amount of time and it was wrapped up professionally from the vendor, and let me tell you, I have ordered Schwalbe tires many... Se mer
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I would have given 5 stars because I thought I was getting about $140 with the sale and promotional code. But then you add tax and handling charge. It’s understandable but wasn’t aware until after p... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Kontaktuppgifter
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 79 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Planet Cyclery
Hope you love your new gear! :)
- Customer Support Team
Trustworthy seller
Trustworthy seller. Easy to order online. Shipping time was ok. Price was competitive too.
5 augusti 2026
Svar från Planet Cyclery
Thank you for your kind words! We really appreciate it :)
- Customer Support Team
Svar från Planet Cyclery
Thank you! We hope to serve you again soon :)
- Customer Support Team
Thank you for being a reliable and fast…
Thank you for being a reliable and fast shipper. Also your products are really good quality. I can tell by the comfortability, brrathability, and durability of your elbow pads.
3 augusti 2026
Svar från Planet Cyclery
Thank you for sharing your experience and for leaving us a review! Happy rides! :)
- Customer Support Team
Great online shop
Took a while to initially return emails but then quickly resolved a sizing change and shipped bike promptly. Great pricing on Kona and other bikes!
4 augusti 2026
Svar från Planet Cyclery
Yey! We're happy to hear that you had a good experience with our support team. Hope you love your new gear :)
- Customer Support Team
Bike came as expected and rides great.
4 augusti 2026
Svar från Planet Cyclery
Thank you for trusting us as your cycling provider. Ride safe! :)
- Customer Support Team
Easy to find what I needed,Fast…
Easy to find what I needed,Fast delivery, good price. Exact replacement for my SRAM 3X shifter.
30 juli 2026
Svar från Planet Cyclery
Hi Kevin,
Hope you're loving your new shifter!
- Customer Support Team
Thanks for distributing the remaining…
Thanks for distributing the remaining Nutcase bicycle helmets. Happiness for the community.
3 augusti 2026
Svar från Planet Cyclery
Hi Brian,
Thank you for your review! Happy cycling :)
- Customer Support Team
Svar från Planet Cyclery
Hi Jason,
Yey! We are looking forward to serve you again :)
- Customer Support Team
Worst communication and customer service
Worst communication and customer service
14 augusti 2026
Omdöme utan inbjudan
Svar från Planet Cyclery
We’re sorry to hear you had a frustrating experience. We’d really like the opportunity to look into this and help, but we’re unable to locate an order or account under the name provided.
Please reach out to us with your order details so we can review what happened and assist you directly.
ordered tires got here right away and…
ordered tires got here right away and were at a very good price
30 juli 2026
Svar från Planet Cyclery
Hi Sergio,
Happy to hear that you had a smooth experience! Looking forward to your next :)
- Customer Support Team
two bottles in a box
two bottles in a box, just what I wanted/ordered/received
case closed!
29 juli 2026
Svar från Planet Cyclery
Hi Kirk,
Thank you for your review! Ride safe :)
- Customer Support Team
Svar från Planet Cyclery
Hi Joe,
We’re sorry to hear the item didn’t meet your expectations. We understand how disappointing it can be when something doesn’t work out as hoped.
Thank you for taking the time to share your feedback. We truly appreciate it.
- Customer Support Team
I think it might be a little more…
I think it might be a little more accurate than the other part tool chain checker
29 juli 2026
Svar från Planet Cyclery
Hi Anthony,
Thank you for taking the time to leave us a review!
- Customer Support Team
I had a "Fit" problem with the cycling…
I had a "Fit" problem with the cycling shoes and the refund process was a breeze, no complaints.
Thank you for being so gracious with the refund, and being so prompt.
20 juli 2026
Svar från Planet Cyclery
Hi Robert,
You're welcome, and we're happy that everything was resolved in the end! Hoping we can serve you again in the future :)
- Customer Support Team
I had an item that did not fit and the…
I had an item that did not fit and the return was seamless.
27 juli 2026
Svar från Planet Cyclery
Hi Jam,
Happy to see that you had a smooth experience with returning the item. I hope that we can serve you again in the future :)
- Customer Support Team
Svar från Planet Cyclery
Hi David,
Hope you love your new gear! To many more miles. Happy cycling :)
- Customer Support Team
Always Reliable!
Planet Cyclery does something very well. While it's not exciting or groundbreaking, they are RELIABLE. I've never had any issues with an order, shipping is predictable, and arrives packaged well. What more can you ask for?
24 juli 2026
Svar från Planet Cyclery
Hi Chris,
Appreciate your kind words! Thank you for sharing your experience. Ride safe :)
- Customer Support Team
Product arrived quickly and exactly as…
Product arrived quickly and exactly as advertised. Thanks!
14 juli 2026
Svar från Planet Cyclery
Hi Brian,
Thank you for trusting us! Happy cycling :)
- Customer Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.