Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have had the bag about a month and it's falling apart on the inside. When I reached out, they did respond quickly but basically said sorry not sorry that your bag is damaged and that they have a one... Se mer

Betygsatt 4 av 5 stjärnor

I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NO... Se mer

Betygsatt 2 av 5 stjärnor

First order delivered to work without problem but had to return 2 dresses. One a size 20 was too SMALL the other a size 18 was too BIG. Second order requested to be next day delivery to home... They... Se mer

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Företagsinformation

  1. Damklädesbutik
  2. Butik med kläder i stora storlekar

Informationen kommer från olika externa källor

Pinkclove.co.uk is home to a fantastic range of plus size clothing for women in sizes 16-28. We have got you covered with our plus size range from gorgeous dresses through to tops, playsuits and jumpsuits to chunky knitwear. Discover our selection of stylish, comfortable yet affordable plus size range to wear for any occasion. Celebrate and embrace your curves with Pink Clove.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

STILL CHASING REFUND

I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NOT received MY REFUND. I have sent a message via the website, emailed customer services , sent a message on instagram and Facebook. Not one single reply and STILL NO REFUND. I will be taking further action.

27 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order not received

On July 31 I made an order and in principle this week I should receive it. It only appears to me in the follow-up that it was at the airport in England and no more data appears to me. Send an email for more information and I have not been answered. Thank you. I would appreciate knowing on what date the package will arrive.

5 augusti 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Carla,

I am incredibly sorry to hear that you're not in receipt of your parcel.

Please do get in touch with one of our friendly customer care professionals for help.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Had an email informing me that there…

Had an email informing me that there was an upto 80% sale on, so went to the site and its false nothing with 80% don't like being given false information so thats me not going to be a customer from now on

29 juli 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Tracey,

Thank you for leaving a review for Pink Clove.

I am so sorry to hear about your experience with one of our promotional messages.

Please do get in touch with our customer care team with any questions regarding an order as we will be more than happy to help.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Shocking customer service. No refund when return was received over 3 weeks ago

Customer service here is shocking. My mum bought from you. Nothing fit her properly so sent almost everything back. It was sent back with tracked delivery (for which we have the receipt) and was received over 3 weeks ago and we are STILL waiting on a refund of over £100. All messages on all platforms including email, online form and social media have been ignored. Absolutely disgusting service.

16 juli 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Bethany,

We're so sorry to hear about the recent experience with us.

I have checked our system and can see this has since been resolved and a full refund on the returned items issued.

If you require any further help please don't hesitate in getting in touch with our team.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

I didn’t think the sizes we true to…

I didn’t think the sizes we true to size for a plus size ‘brand’ very dissapointed

6 juli 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Lauren,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

As your delivery address is located in the UK, please take advantage of our free UK returns via Asda and Royal Mail within 30 days of purchase.

If you are having any trouble making your return, please get in touch with one of our friendly customer care professionals.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Still waiting for refund

Delivery was quick but the top was awful, material didnt feel nice at all and I returned straight away but still no refund.

4 juli 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

If you are having any trouble making your return, please get in touch with one of our friendly customer care professionals.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 3 av 5 stjärnor

Sizing

I ordered the leopard print dungarees, I am standard size 18 and therefore ordered an 18 however they were very tight and very short. so gutted as they were amazing, definitely order 1-2 sizes bigger than you normally are.

18 juni 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Scarlett,

Thank you for your feedback.

I'm so sorry to hear that you have had a sizing issue.

I've passed your feedback onto our sizing team for review.

If there is anything our Customer Care team can help with please direct an email to help@pinkclove.co.uk.

Montana
Pink Clove

Betygsatt 2 av 5 stjärnor

Disappointed

The items arent true to size I ordered the next size up to my normal size and the items wasnt a good fit slightly disappointed as they looked good on the website

5 juni 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Lydia,

Thank you for leaving us your review.

Sorry to hear the sizing isn't as desired, please be assured this will be forwarded to our Buying team as we do appreciate our customers feedback for the ongoing service we provide.

I hope you'll shop with us again soon.

Montana
Pink Clove

Betygsatt 5 av 5 stjärnor

Lovely item, accurate to photo, fast delivery

I purchased a duster jacket from their website without being sure of what to expect. It arrived within days and looked exactly as displayed on the photos. It was good quality and very flattering, also worth mentioning that it was a unique look and have not seen this type of jacket anywhere else, which is why I decided to take a chance with a new brand.
I am really pleased with my item and the service. There was a free returns label included, which in this case was not needed but still a bonus for me with online clothes shopping.
I would definitely shop here again and recommend!

9 maj 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Lovely clothes

I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I ordered are slightly too tight even though they were my size. Not to worry I can always return them or pass them on to family.

Amazing that they’re still offering next day delivery during the current situation. Thank you to everyone at pink clove who are still working

Will definitely be using Pink Clove again!

29 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Rebecca,

Thank you for the 5* review!

I'm so pleased to hear that your first experience with us has been so positive!

Thank you for being a valued customer and I am so pleased to hear you'll be shopping with us again.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Great service as usual

Delivered on time, great quality clothes, great service as usual, I’ll be back , again!!!

26 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Hellen,

Thank you for the 5* review!

I'm so pleased to hear tat your parcel was delivered promptly and that you've found the quality of clothing great.

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

It’s a good company that sells good and…

It’s a good company that sells good and quality products at affordable prices. And the delivery is always spot on. Thanks you deserve the 5 star 🌟 and more

24 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Olajumoke,

Thank you for the 5* review!

I'm so pleased to hear you've found the quality of our clothing good and at an affordable price.

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Sizing is awful

I have tried a few times buying things from Pink Clove and the sizing is awful. I've tried sizing up but they're still small to size. It's really disappointing as I love their edits with real plus size women with lumps and bumps rather than the models they use.

18 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Danielle,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

As your delivery address is located in the UK, please take advantage of our free UK returns via Royal Mail.

If you are having any trouble making your return, please get in touch with one of our friendly Customer Care Professionals.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Great quality and great prices

15 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Dimitra,

Thank you for the 5* review!

I'm so pleased to hear you've found the quality of our clothing and pricing great!

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, great products, thank you!

10 april 2020
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Katy,

Thank you for the 5* review!

I'm so pleased to hear you've found the delivery quick and products great from Pink Clove!

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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