Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have had the bag about a month and it's falling apart on the inside. When I reached out, they did respond quickly but basically said sorry not sorry that your bag is damaged and that they have a one... Se mer

Betygsatt 4 av 5 stjärnor

I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NO... Se mer

Betygsatt 2 av 5 stjärnor

First order delivered to work without problem but had to return 2 dresses. One a size 20 was too SMALL the other a size 18 was too BIG. Second order requested to be next day delivery to home... They... Se mer

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Företagsinformation

  1. Damklädesbutik
  2. Butik med kläder i stora storlekar

Informationen kommer från olika externa källor

Pinkclove.co.uk is home to a fantastic range of plus size clothing for women in sizes 16-28. We have got you covered with our plus size range from gorgeous dresses through to tops, playsuits and jumpsuits to chunky knitwear. Discover our selection of stylish, comfortable yet affordable plus size range to wear for any occasion. Celebrate and embrace your curves with Pink Clove.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Bad service

Ordered a skirt in 2 sizes just to make sure. Both where way to small. Doesn't do your confidence any good especially when they claim to be plus size. Returned next day and 13 days later still no confirmation to say the items have been returned. Emailed in and was told. To wait a full 14 days before raising a mother query. Easy enough to take money but not to return. Won't buy from here again

19 december 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Adele,

I am so sorry to hear about your recent experience with us, please be assured your feedback has been passed on regarding the sizing for review.

Please don't hesitate to get in touch if you have not received a refund from your return or if you have any further questions.

Our friendly Customer Care team is always on hand to help.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

This is not a online store for plus size

This is not a online store for plus / curve sizes I went up a size (22) item came and It was more like a 12
Very small inconsistent sizing
Returned item same day I received a still not had a refund or a email to say they have recieved ,quite disappointed

15 december 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Kerry,

I'm so sorry to hear the sizing wasn't good for you.

Please could you email us on help@pinkclove.co.uk so we can check whether your return has been received in our warehouse?

Madina
Pink Clove

Betygsatt 1 av 5 stjärnor

The sizing was really inconsistent

The sizing was really inconsistent, 2 dresses the same size one was miles too small the other miles too big. The third dress they sent was completely different colour from the photo. It also was not hemmed around the neckline and felt like it was unravelling, and the fabric was really thin.
Returned all of them but they deducted postage from my refund which wasn't fair considering one of the items wasn't even what I ordered and the sizing was so off.
Told them the dress was the wrong colour and was asked for photo proof...surely they can compare their own stock the photo and see for themselves. Couldn't sent photo anyway as returned everything straight back.
Have not received my postage refund despite cancelling and returning within the returns period which is breach of consumer regularions. Out of pocket for incorrect and poor quality items so won't order again and don't recommend them.

11 december 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi,

I am so sorry to hear about your experience from us and this is not the service we aim to provide our customers.

I can see that a full refund has been authorised for you and I'm sorry for any inconvenience this has caused.

If there is anything else we an help with please get in touch.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Great items

Great items, good speedy customer service.

23 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Jill,

Thank you for leaving us a 5* review.

Amazing to hear you're pleased with our service and your items are great.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

Madina
Pink Clove

Betygsatt 1 av 5 stjärnor

Material is thin

Material is thin. For customers outside of U.K. you’re loosing money if the item doesn’t fit because you have to pay the shipping cost to return the item. Shipping alone will likely be more than what you originally paid for the item. So you’re essentially stuck with whatever you order or come out of pocket again to ship it back. Really sucks! Lesson learned, won’t order again because of the quality of the material and the inability to return it if you live in the U.S.

Wish I would’ve known before I ordered!

19 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Shirrelle,

I am so sorry to hear about your recent experience with us.

Please be assured this has been passed onto our relevant team for review.

Thank you for being a valued customer and I'm sorry to hear you'll not be shopping with us again.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

All items good and the one return was…

All items good and the one return was easy. And refund returned with out question

19 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Anita,

Thank you for leaving us a 5* review.

It's great to hear how easy your order and return was with us.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Quick and smooth service from start to…

Quick and smooth service from start to finish although I did find d that some of the clothes I ordered where a little tight in places. I went to order the next size up and they were not available which disappointed me. Sent my returns back and was refunded with 5 days. Good service throughout but was disappointed with sizing and not.being able to get a size 20 as was sold out.

19 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Maria,

Thank you for leaving us a 5* review.

It's great to hear you've found the service quick and smooth and our returns policy efficient!

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Very good

Very good nice clothes and God price and is free to send back .that is good.

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi,

Thank you for leaving us a 5* review.

It's great to hear you're finding the clothing nice and prices good.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Fast delivery great dress fit very true…

Fast delivery great dress fit very true to size perfect

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Claire,

Thank you for leaving us a 5* review.

It's great to hear you've found the clothing true to size and delivery fast.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Jeg skal sende noget retur

Jeg skal sende noget retur , men de reagere ikke
Så derfor handler jeg ikke der mere
!!!

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hej Elisabeth,

Jeg er så ked af at høre, at du ikke har modtaget et svar fra vores team.

Kontakt os med vores kundeserviceteam med eventuelle spørgsmål, da de hjælper mere end dem.

https://pinkclove.co.uk/pages/contact-us

James
Lyserøde fedd

Betygsatt 1 av 5 stjärnor

I bought a red puffer jacket size 22…

I bought a red puffer jacket size 22 from you it was tiny. When I checked it fitted several. People who were size 14. Very poor service I won't be shopping again with u

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Aileen,

Thank you for leaving us a review.

I'm sorry to hear about your recent experience with us and please be assured your feedback has been passed on for review.

Please get in touch with our customer care team with any queries as they'll be more than happy to help.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Easy transaction

Easy transaction.
Good returns process.

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Shirley,

Thank you for leaving us a 5* review.

It's great to hear how easy your order was to place with us.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 2 av 5 stjärnor

Clothes I found are quiet small fitting

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Mandy,

Thank you for leaving us a review.

I'm sorry to hear you've found the clothing to be small fitting.

Please be assured your feedback has been passed on for review.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Fantastic fitting clothes

Fantastic fitting clothes, at great price and fast delivery .

18 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Anne,

Thank you for leaving us a 5* review.

It's great to hear you're finding the fit perfect and prices great!

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

I have bit received my order

I have bit received my order. Even thought Hermes says I have and provided a signature. My neighbours haven’t received anything and I and massively disappointed given the amount I have watched influencers on YouTube big up everything. It’s not your issue but it’s the delivery service your company uses.

17 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Louise,

I'm so sorry to hear about your delivery issue with Hermes.

Please get in touch with our customer care team as they'll be more than happy to help.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Betygsatt 4 av 5 stjärnor

Good service/speedy delivery

17 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Henryla,

Thank you for leaving us a review.

It's great to hear you've found the service good and delivery service fast.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

First order and very happy with my…

First order and very happy with my purchase

17 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Georgina,

Thank you for leaving us a 5* review.

It's great to hear how happy you are with your recent purchase from us.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 1 av 5 stjärnor

Send dress back very poor material

16 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Wendy,

Thank you for leaving us a review.

We're so sorry to hear you've found the quality poor and that you've returned this item back to us for a refund.

Thank you for being a valued customer and I do hope that this does not deter you from shopping with us in the future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Clothes are good quality at a good…

Clothes are good quality at a good price. They fit really well and are different to the plus sizes you find in other places.

16 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Stephanie,

Thank you for leaving us a 5* review.

Great to hear you're loving your clothing from us and finding the quality good.

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Betygsatt 5 av 5 stjärnor

Love my dresses would go a size bigger…

Love my dresses would go a size bigger as I had been told an fits perfect x

16 november 2019
Omdöme utan inbjudan
Logotyp för Pink Clove

Svar från Pink Clove

Hi Barbara,

Thank you for leaving us a 5* review.

Great to hear you're loving your dress from us!

Thank you for being a valued customer and I hope you continue to shop with us in the near future.

James
Pink Clove

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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