Ich hatte die ganz Zeit seit meiner Bestellung ein schlechtes GefĂŒhl. Bezahlt vorab und ĂŒberhaupt keine Versandinfos. Keine Antwort auf schriftliche Mailanfragen. Letztendlich kam die Bestellung an.... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
i'm a host with three properties .The bookings have been strong and up until September payments have made to us, rarely on time. We havent received payments for September , November or December . loc... Se mer
Företaget har svarat
This apartment in Applewood Mill Road was simply superb. So comfortable, close to so many Supermarkets like Tesco, Iceland and restaurants to eat like Pizza Hit , Doner kebab. The rooms were very clea... Se mer
Företaget har svarat
We have been using Pillow Partners to manage our properties in Ayrshire for the last 4 years. Edith Clark has been our point of contact from day one and is extremely helpfully and puts our minds at ea... Se mer
Företaget har svarat
Företagsinformation
- Boende med stÀd- och annan service
- Semesterboende
- Uthyrning av semesterlÀgenhet
- Fastighetsförvaltning
- Uthyrning av korttidsboende
Skrivet av företaget
Pillow Partners are the UK's leading social impact short term rental company. We ensure every stay with us is linked to doing good for communities.
Kontaktuppgifter
Centre of Excellence, 15 Durham Street, G41 1BS, Glasgow, Storbritannien
- 01292434654
- info@pillowpartners.co.uk
- pillowpartners.com
4,1
Bra
768 omdömen
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis efter mer Àn 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
We've been clients of Pillow Partner for two years
We've been clients of Pillow Partners for a couple of years now, and our property manager Edith Clark has been nothing short of remarkable. She has held our novice hands through the whole process and has guided and supported us in managing the property and complying with statutory requirements. Well worth engaging if you have a property to let.
8 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for for taking the time to share your experience. We're absolutely delighted to hear that your journey with Pillow Partners over the past two years has been a positive one.
Edith will be thrilled to know how much her support has meant to you, we truly value the trust youâve placed in us. If thereâs ever anything more we can do to support you and your property, please donât hesitate to reach out. Pillow Partners
Would highly recommend...
We have been using Pillow Partners to manage our properties in Ayrshire for the last 4 years. Edith Clark has been our point of contact from day one and is extremely helpfully and puts our minds at ease with her knowledge and experience in the field of short-term lets. Their fully managed service takes the pressure off my business as Edith actively advertises the property, organises the cleaning and turnovers and deals with any maintenance issues that arise. Would highly recommend their services.
7 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind words, weâre truly grateful for your continued support.
We're so pleased to hear how much of a difference Edith has made and that her support has given you peace of mind and helped ease the pressure of managing your properties.
Providing a seamless, fully managed service is exactly what we aim for, and your feedback reassures us that we're delivering on that promise.
Thanks again for the recommendation, we look forward to many more years of working together! Pillow Partners
Amazing company!
I have been doing work for Pillow Partners for several years now as one of their service engineers and they are an absolute dream to work alongside. Emma Wolfe and Ciaran are my two main points of contact and both are absolutely fantastic at what they do, I cannot praise them enough.
The properties are always well maintained and their communication and organisation for arranging work is always straightforward and hassle free, really an absolute breeze to work alongside!
7 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind words, it means a lot to us!
Working with reliable and dedicated service partners like yourself makes all the difference, and we're genuinely grateful for the ongoing relationship weâve built over the years.
Emma and Ciaran will be especially pleased to hear your feedback, itâs fantastic to know that effort is reflected in your experience with us. Hereâs to many more years of working together and thank you again from all of us at Pillow Partners!
Great company to work with.
Great company to work with.
Emma, Ciaran and Edith at pillow partners go above and beyond if any problems occur.
Would highly recommend Pillow Partners.
2 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for taking the time to leave us a review. We're genuinely delighted to hear that you've had such a positive experience with Emma, Ciaran, and Edith, theyâll be so pleased to know their efforts have made a difference!
At Pillow Partners, weâre committed to supporting our clients every step of the way, so it's great to hear that our team has gone above and beyond when needed.
Your recommendation means a lot to us, so thank you again for your trust and support. Pillow Partners
Praise for âPillow Partnerâs Edith Clark.
I am new to short term let and Edith Clark has been a Godsend. As soon as I handed over the keys I was totally relieved as I was finding the task of managing everything to do with my property daunting. Edith guided me through everything and I have been extremely pleased by the number of guests to my property, fully booked in the first month. I have no hesitation in recommending Edith Clark from âPillow partnersâ to deal with all aspects needed for a successful short term let property.
5 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your thoughtful and encouraging feedback. We're absolutely delighted to hear how much of a difference Edith has made in your short-term let journey. Starting out can certainly feel overwhelming, so it's wonderful to know that Edith was able to guide you through the process and provide the support you needed.
Weâll be sure to share your kind words with her, sheâll be thrilled to know her efforts have had such a positive impact! Pillow Partners
Good Company to work with friendlyâŠ
Good Company to work with friendly Honest very well experience in short term lets
5 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you for your kind words! Itâs always a pleasure working with people who share our commitment to quality and professionalism in the short-term let industry.
We appreciate your support and look forward to continuing our work together! Pillow Partners
Pillow Partners- Dani
I had a great stay with Pillow Partners! Dani Greetham was fantastic â very knowledgeable, friendly, and always quick to help with any questions. The property was clean, comfortable, and well-prepared, making my stay easy and enjoyable. I would definitely recommend Pillow Partners and would be happy to book with Dani again in the future!
4 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your lovely feedback! We're delighted to hear you had such a great stay and that Dani made a positive impression, sheâs a valued member of our team. Itâs fantastic to know the property met your expectations and helped make your stay comfortable and enjoyable. We truly appreciate your recommendation and would be more than happy to welcome you back anytime! Pillow Partners
Pillow Partners - Emma Wolfe
I deal with Emma Wolfe, from Pillow Partners, on several properties, for several owners.
I often attend these properties, deal with their Property Manages and meet some of their guests and clients.
Pillow offer a unique service to Property Owners looking to enter the short term rental market (Air B&B), contract leasing and manage property rentals.
Can highly recommend Emma Wolfe, who oversees the Glasgow & South Lanarkshire areas plus the rental business.
If you are looking for a ShortStay accommodation to rent, have managed or advice how to get into this market, Emna is the person to speak to,
1 september 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your thoughtful review and kind recommendation. We're thrilled to hear that your ongoing experience with Emma Wolfe and our team at Pillow Partners has been so positive. Emma is a fantastic representative of our values, knowledgeable, approachable, and dedicated to delivering great results for both property owners and guests.
Weâre proud to offer a comprehensive and flexible service for those looking to enter or grow in the short-term rental market, and itâs always rewarding to hear that this is reflected in your interactions with us.
Thanks again for your continued support, we really appreciate it and look forward to working with you across many more successful properties. Pillow Partners
Professionalism â
We've been working with Danielle Greetham, a property manager at Pillow Partners, for quite some time now, providing cleaning services for the guests at the properties she manages. The collaboration has always been smooth â communication is clear, prompt, and professional. Danielle is great to work with, and the entire team at Pillow Partners has been reliable and supportive. It's been a pleasure being part of such a well-organized and professional partnership!
4 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for taking the time to share your experience working with Danielle and the wider Pillow Partners team. We truly value the strong working relationship weâve built with you, your professionalism and reliability play a key role in helping us deliver a high standard of service.
Weâre so pleased to hear the collaboration has been smooth and positive, and we look forward to continuing our partnership for many more successful stays to come! We will pass this onto Dani! Pillow Partners
I recommend using Emma.
Emma worked on all my issues of propertyâs whilst I was away. She was happy to use all her workmen team to get my appropriate certifications and was really helpful during this process. Easy to communicate with and eager to get the jobs done.
4 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind review and recommendation. We're delighted to hear that Emma was able to take care of your property needs while you were away and that the process was smooth and efficient. We truly appreciate your trust in us and look forward to supporting you and your property again in the future. We will be sure to pass your review to Emma! Pillow Partners
AVOID
Avoid at all costs completely useless and continually lie .
Thanks for your response ive contacted you directly many times - utterly useless with overseas call centres.
30 september 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you for taking the time to leave a review. We're genuinely sorry to hear that you feel this way. However, as there are no details provided and the review is anonymous, we're unable to investigate the situation or respond to the concerns you've raised.
At Pillow Partners, we are committed to honesty, transparency, and delivering a reliable service to both our property owners and guests. If youâve had a negative experience, weâd really appreciate the opportunity to understand more and work towards a resolution.
Please do reach out to us directly at info@pillowpartners.co.uk and a member of our team will be more than happy to help. Pillow Partners
Iâve been doing the housekeeping forâŠ
Iâve been doing the housekeeping for Pillow Partners since 2021, and working with Danielle Greetham has been a great experience. The whole process - from bookings and onboarding new properties to sharing guest feedback - is always smooth and efficient. Communication is excellent, which makes everything run so much easier. I really enjoy working with Danielle and look forward to providing this service for many more years.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind words and for sharing your experience of working with us. It's always a pleasure to hear from our trusted partners, and we're especially grateful for the strong working relationship we've built with you over the years.
Your feedback about working with Dani means a great deal. She takes great pride in maintaining clear, efficient communication and supporting our housekeeping partners, and it's fantastic to hear how thatâs helped things run smoothly on your side.
The work you do is such an important part of the guest experience, and we genuinely value the professionalism, reliability, and care you bring to every property. Weâre really looking forward to continuing this partnership for many more years to come. Pillow Partners
Great Service accommodation management company
My serviced accommodation has been managed by Pillow Partners for 3 months now and Lyndsey, my local manager, has been excellent. Any niggles are handled quickly and smoothly. Guests have given really good reviews about their communication with her too. I've been paid on time and have access to the calendar and statements online. What I really like about their set up is that I can use my own property when I want (apart from when guests are there) which is something other management companies do not let you do as they have stricter owner usage policy. I would definitely recommend using them.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind and detailed review. We're really pleased to hear that your experience with Pillow over the past few months has been such a positive one.
Itâs great to know that Lyndsey has been providing excellent local support, sheâs a valued member of our team, and your comments about her responsiveness and guest communication mean a lot.
We believe in offering a management service that works for each ownerâs individual needs, so itâs great to see that this has made a difference for you.
Thanks again for the recommendation, we truly appreciate it and look forward to continuing to work with you! Pillow Partners
My experience with communicating with e
We have had the pleasure of working alongside Edith at Pillow Partners, and I cannot recommend her highly enough. Her communication skills are excellent â always clear, timely, and professional, which makes coordinating work smooth and stress-free.
Edith is also extremely professional in every interaction. She ensures that everything is well-organised and that expectations are set out from the start, which is invaluable when managing multiple properties and clients. She is approachable, efficient, and consistently supportive, which makes her a fantastic partner to work with.
Itâs refreshing to collaborate with someone who not only values high standards but also makes the working relationship straightforward and enjoyable.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your thoughtful and generous feedback. We're absolutely delighted to hear about your positive experience working with Edith. She truly embodies the values we hold at Pillow, professionalism, clarity, and a genuine commitment to excellent service, weâll be sure to share your feedback with her and the wider team.
Itâs always our aim to make working relationships smooth, efficient, and enjoyable, and we're so pleased to know that Edith has delivered on that promise. We really value the collaboration and look forward to continuing our work together. Pillow Partners
Great stay and really helpful efficientâŠ
Great stay and really helpful efficient staff, Dani was very responsive and quickly sorted out the return of an item I'd left at the cottage.
28 september 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you for taking the time to leave such a lovely review. We're so pleased to hear you had a great stay and that our team, especially Dani, was able to help you quickly and efficiently.
It's always our goal to provide responsive, thoughtful service even after our guests have checked out, so it's great to know Dani made that happen for you. Weâll be sure to pass on your kind words to her!
We hope to welcome you back again soon. Pillow Partners
I have a long standing property hostedâŠ
I have a long standing property hosted with Pillow and earlier this year for the first time in three years we welcomed a new 'local' property manager. Rachel has been a breath of resh air for my business with a robust professional and proactive hands on approach throughout. Her diligency and can-do approach has been transormative and is already paying dividends. Rachel is always available and accommodationg and a pleasure to work with, an absolute credit to Pillow Partners.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your thoughtful review. We're truly grateful to have had your continued trust over the years.
We're especially pleased to hear such glowing feedback about Rachel. Sheâs an exceptional part of our team, and knowing that her dedication, professionalism, and proactive support have made such a meaningful difference to your property is exactly what we aim for at Pillow, we will ensure she receives this feedback.
We look forward to continuing our partnership with you for many more years to come. Pillow Partners
Professional and friendly team, great location and apartment
Our home was badly damaged by Storm Eowyn in January 2025. We contacted Pillow Partners who helped us secure a lovely apartment as temporary accommodation whilst our home was rebuilt over 9 months. The team were professional, kind and very responsive to any queries we had. They gave us a sanctuary at a very challenging time and we will always be grateful for all their help.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your heartfelt review. Weâre truly glad we could provide you with a comfortable and safe place during such a difficult time. It means a lot to hear that our team could offer support and peace of mind when you needed it most. Wishing you all the best as you settle back into your rebuilt home and thank you again for your kind words. Pillow Partners
Edith was an absolute pleasure to dealâŠ
Edith was an absolute pleasure to deal with.
Will definitely use this company again.
Just so easy from start to finish.
27 september 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you for your lovely feedback! We're so glad to hear everything was smooth from start to finish, and that working with Edith was a pleasure. We look forward to welcoming you back again soon! Pillow Partners
Superb Property Management
We own several properties in Scotland which we rent out and Edith Clark from Pillow Partners is head and shoulders above any other managers we have dealt with over many years. She always responds to emails and phone calls quickly, answers our queries and deals with any issues which may have arisen appropriately. I would highly recommend Edith to anyone looking for a professional and competent manager to look after their property.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you for your kind words and recommendation. We're thrilled to hear that Edith has stood out among your past property managers, her professionalism and dedication really do make a difference and we will be sure to pass on your feedback to her. We truly appreciate your trust and look forward to continuing to support your properties! Pillow Partners
Thank you 10/10 đđđđđđ€©
Edith Clark from Pillow Partners is an amazing property manager, she has gone above and beyond on numerous occasions. Her extensive knowledge and expertise has ensured our beautiful holiday home has been cared for and been full of happy guests for the majority of the year. THANK YOU đ
2 oktober 2025
Omdöme utan inbjudan
Svar frÄn Pillow Partners
Thank you so much for your kind words and generous rating, it means the world to us! We're so pleased to hear that Edithâs dedication and expertise have made such a difference for you and your holiday home, Edith will be delighted to hear. She takes great pride in making sure both owners and guests have the best possible experience, and it's fantastic to know that your property has been in such high demand. We truly appreciate your support and look forward to continuing this great partnership! Pillow Partners
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.