Piktochart Omdömen 

221
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruförsäljare

Skrivet av företaget

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

221 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(221)

105 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Piktochart is the GOAT!

I've been using Piktochart for about five years. Before that, I used the "other" online program and didn't realize what I was missing. Piktochart is the best tool for creating all things visual.

Charts and graphs are a breeze – just choose the style and colors, plug in your data, and Piktochart instantly creates professional data charts that will put your presentations over the top. It’s also easy to create compelling graphics for social media, cards, signs, flyers, etc.

It’s super intuitive so there’s no need to learn an entire program or to have a background in design. Piktochart helps me look like a pro.

If you get stuck, their support team is fantastic. No searching through articles or trying to explain your issue to a chat bot. A real, live human being will personally respond and spend all the time it takes to answer your questions. I highly recommend Piktochart.

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Piktochart Help

Was not able to log onto account. Was set to previous employee/manager who no longer works here. Needed access as this report is due this week. Issa Marie Gonzalez was fast and courteous. I was able to log back into after her email confirmation. Thank you!

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Design Tool for Non-Designers! ⭐⭐⭐⭐⭐

I’ve been using Piktochart for a few months now, and I can honestly say it’s a game changer! As someone who doesn’t have any formal graphic design training, Piktochart makes everything so easy. The templates are beautifully designed, and the drag-and-drop editor feels intuitive and simple to use.

What really surprised me, though, was their customer support—they’re amazing! I had a question about customizing a template, and their team replied almost instantly with clear and helpful advice. You can tell they genuinely care about their users.

20 juli 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for your kind words and glad to hear that Piktochart has been a game changer for you! ❤️

Betygsatt 5 av 5 stjärnor

Excellent customer support and product.

Piktochart is by far an amazing editor, and the support team is excellent. They really seek to solve your problem and provide the best solution possible in the shortest amount of time. It is extremely unfortunate to find out that they are now becoming pay-to-use software, but the fact that they are still giving a 45-day grace period just proves that Piktochart strives to give the best experience to all users.

19 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tricky

Tricky. You can only make 2 download for free and after you have to pay a lot of money. So you lose a lot of time for nothing.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hi Paul,

Thank you for taking the time to share your feedback — I’m truly sorry for the frustration this caused. 🙏

You’re right that our Free plan includes 2 download credits limit, which allows users to try out the platform and export their visuals before upgrading. After those credits are used, a paid plan is required to continue downloading or exporting visuals.

That said, we’d love to take another look at your case. If you could reach out to us directly at support@piktochart.com and mention your review, we’ll be happy to review your request and see how we can help.

We really appreciate your feedback — it helps us continue improving the experience for everyone. 😊

Betygsatt 1 av 5 stjärnor

NO REFUNDS no matter what.

This program is not for me. It just wasn't what I was hoping for. Unfortunately, when my auto-renewal date was coming up, I was unable to login and it auto-renewed. They sent an email with a link so you can easily CANCEL your account AFTER it auto-renews (without even logging in!). But they cancel it for the FOLLOWING YEAR. When I reached out and requested a refund, they said Nope - terms of agreement are clear, NO REFUNDS. Seems like they are planning to get an extra year out of all customers since you can cancel your account without logging in after it renews, but you can't cancel it without logging in before it renews.

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hi Theresa, thank you for taking the time to share your feedback , we're truly sorry for the frustration this has caused, and I hear you.

While our Terms of Use state that we do not offer refunds once a renewal is processed, I want to assure you that our intention is never to “trap” users. In fact, we send an email reminder 7 days before any renewal is charged, so users have time to cancel or adjust their plan. That cancellation can be done from within the account, or even via our support team if you’re unable to log in.

That said, I completely understand your disappointment. Please reach out to us directly via support@piktochart.com
and mention this message so we can assist you right away.

Again, we're very sorry this has been your experience — and we truly appreciate you being a long-time user. We’ll always aim to do better and support you however we can! We look forward to hearing back from you.

Betygsatt 5 av 5 stjärnor

Customer service is fantastic and very…

Customer service is fantastic and very quick to respond. Customer support is very helpful in assisting with customer concerns and they are very respectful! As a customer I truly appreciate this and will continue to use this platform for presentations.

4 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with Piktochart

Piktochart provides excellent tools and services to create visual content easily and professionally. What I appreciate the most is their quick and efficient customer support: I had a payment issue and it was solved within hours.

Overall, a platform with powerful features and a support team that truly delivers. Highly recommended.

24 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A must for next level presentations

I used Piktochart to help me prepare my executive presentations. It really enabled me to communicate at another level and stand out, both for internal presentations and customer presentations. Great tool!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Their customer support is the kindest

Piktochart is truly a standout company in the world of design tools! They make creating stunning infographics and presentations easy and fun. Their user-friendly platform is packed with features, allowing everyone—from beginners to pros—to craft visually appealing content without needing design expertise. Plus, their customer support is excellent, always ready to help with a friendly touch. It’s refreshing to see a company that prioritizes user experience and continuously updates its offerings. If you need engaging visuals, Piktochart is the way to go!

10 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I agree with the other bad review

I agree with the other bad review, I would give a 0 also...I never used the service, and they charged me and under no circumstances will provide a refund. Terrible customer service and poor management.

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hi there, we’re truly sorry to hear about your experience, and we understand how frustrating it must feel to be charged for something you didn’t get to use. The charge was processed because the subscription wasn’t canceled before renewal, and as outlined in our Terms of Use, we’re unable to provide a refund in these cases.

That said, we’d be happy to look into this further for you—please reach out to us directly so we can review your account. Thank you so much!

Betygsatt 5 av 5 stjärnor

Piktochart is easy to use

Piktochart is easy to use. You don't need to take time off from work to learn how to use this software. I highly recommend it!

26 augusti 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for the kind words and great to hear that!

Betygsatt 1 av 5 stjärnor

Awful scammers

I would have rated 0 if I could have. I was charged without using this service. I reviewed the service and didnt feel it was something I’d uses I was charged significantly for a ‘subscription’ I was not aware of and was unable to get a refund, despite not using this service. This is like going to a shop and looking at some shoes and being charged for them simply for looking. Awful.

1 februari 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hi Jessica, we’re truly sorry to hear about your experience and the frustration this has caused.

Our support team has already been in touch, and unfortunately, we’re unable to process a refund for the transaction that happened in March as it falls outside our refund policy. That said, I can confirm that your subscription has since been canceled, so there will be no further charges moving forward.

We genuinely appreciate your feedback and do let us know if you need anything else!

Betygsatt 5 av 5 stjärnor

Good tool, great support team

Piktochart is a solid, user-friendly tool that helps me turn ideas into clean, professional visuals quickly. Features are intuitive and keep improving. Best of all, the support team is remarkably responsive and genuinely helpful.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

What a great company Piktochart is...I asked them to help me to transfer some presentations from an old account I no longer use and they did it in no time. Aside from that, Piktochart is easy to use and hopefully it will be even better with the incorporation of AI. Thanks for easing my job as a teacher.

10 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

best support

quick response and good help without conflict

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for sharing your great experience with our support team! They will be delighted to hear this. 😊

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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