Logotyp för PiggyBank
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PiggyBank Omdömen 

394
•
TrustScore 2 av 5

1,9

Pengar och försäkring
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver

Betygsatt 2 av 5 stjärnor

Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... Se mer

Betygsatt 1 av 5 stjärnor

yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... Se mer

Företagsinformation

  1. Pengar och försäkring

Informationen kommer från olika externa källor

If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.

Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

394 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(394)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Trustful

Trustful, honest and faster service.
Many Thanks and gratitude for your help.
Definitely recommend it as a case of emergency for a short term.

4 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy!

I do not usually lend money however I was caught off guard by an unexpected expense! The entire process of lending and paying back Piggy Bank was quick and easy..there’s not much else to say!!. Thank you

4 juni 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst Company Ever !!!

Still constantly getting pestered by this pain of a company. Do you EVER listen to what people tell you, or do you just like to pester people for the fun of it ???

Really the worst company I have ever dealt with, told them hundreds of times, sorry I cant pay, do they acknowledge you - NO !!!

Do they reply - NO !!!

What do they do, email, text, SMS every ten minutes to say you should pay this bill, really bad company - do not get involved with them

3 juni 2019
Omdöme utan inbjudan
Logotyp för PiggyBank

Svar från PiggyBank

Hi David,

Thanks for your feedback.

We're always here to help if you're unable to make a repayment - there are a number of options we have available to put a solution in place.

It can take a few days for us to get back to you if you're corresponding by email, so it can be a good idea to call on freephone 08002061560 for a faster resolution.

Please get in touch if you wish to discuss your account further.

Thanks,

Hannah

Betygsatt 1 av 5 stjärnor

Break their agreements !!

Got excepted for a loan and got sent the agreement and dates. To me that’s a contract . Then I get a message saying it’s declined. This company has broke their agreement and can’t be bothered to reply to their email. Don’t waste your time ! Can I also add I had an email saying my money was in its way. Does that sound like a decline !!!! Full of rubbish !

2 juni 2019
Omdöme utan inbjudan
Logotyp för PiggyBank

Svar från PiggyBank

Hi Jen,

Thanks for your feedback.

Although you do sign a loan agreement, the loan application is not complete until we have completed various checks. Your loan decision may not be reached until later in the application process.

Please get in touch if you'd like for us to provide you with more information about our loan applications.

Thanks,

Hannah

Betygsatt 1 av 5 stjärnor

They send me conformation Loan accepted…

They send me conformation Loan accepted then 5 minutes later send another saying its been declined! Why?

1 juni 2019
Omdöme utan inbjudan
Logotyp för PiggyBank

Svar från PiggyBank

Hi David,

Thanks for your feedback.

We go through a lot of checks with each loan application, and sometimes will decline an application later in the process.

If you'd like to discuss this further, you can email applications@piggy-bank.co.uk or call us on freephone 08002061560.

Thanks,

Hannah

Betygsatt 5 av 5 stjärnor

Excellent

Excellent, money gets paid out quickly, and find all correspondence fair and timely. Would highly recommend, thank you PiggyBank!

31 maj 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Irresponsible lending and poor complaints handling

I has been nearly 2 weeks since I accepted and offer of redress from PiggyBank for a partially upheld complaint on irresonsible lending. I sent my bank details to them 12 days ago, I then had to send them again 6 days ago and have had no response since and the redress has not been sent to me. It is unacceptable that it has taken nearly 2 weeks for this to be settled after they have admitted irresponsible lending. To say I am unhappy is an understatement.

20 maj 2019
Omdöme utan inbjudan
Logotyp för PiggyBank

Svar från PiggyBank

Hi Kayleigh,

Thanks for your feedback.

As I'm sure you're aware, the complaints procedure can take some time, and these emails are looked at in chronological order, in order to ensure that we are treating each customer fairly.

You can find out more about this process here - https://www.piggy-bank.co.uk/customer-complaints-handling-process/

You can also call us on freephone 08002061560. As emails correspondence can be slower, we'd recommend calling for a faster resolution.

Thanks,

Hannah

Betygsatt 5 av 5 stjärnor

Great service once again

Great service once again. Weekly payments are a great help to me as im still on weekly pay .would recommend piggy bank if you need a small loan,quickly.

17 maj 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One loan shows twice on credit report

Somehow my outstanding loan shows on my credit file twice? One is up to date and the other is showing as overdue.
Bit cheeky as there was only the 1 loan and this is affecting my score.

16 maj 2019
Omdöme utan inbjudan
Logotyp för PiggyBank

Svar från PiggyBank

Hi April,

Thanks for your feedback.

Please be assured that we are regulated by the FCA and report accurately to credit reference agencies each month regarding open and settled accounts.

Are you able to call us on freephone 08002061560 or email help@piggy-bank.co.uk, so that we can look to discuss this further?

Kind regards,

Hannah

Betygsatt 5 av 5 stjärnor

I cannot recommend piggbank highly…

I cannot recommend piggbank highly enough, a superb service , carefully managed and prompt to approve once they complete their checks. I will not hesitate to recommend to anyone , family or friends. Cj walsh ( existing customer )

14 maj 2019
Omdöme utan inbjudan

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