Communication has not been easy!! Because of Covid 19, I haven't seen my son in person since 2019. During a conversation he expressed to me that he's forgotten how everyone looks. Being able to send... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Pigeonly is a wonderful service to use if you have a loved one in prison. They are quick and reliable. I would recommend using them for several reasons. Cheaper phone rates, sending picture and post... Se mer
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The first weeks my family member got summoned to the âofficeâ to tell me I was sending too much mail. I found Pigeonly and for four and a half years sent everything through them with no more problems.... Se mer
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Pigeonly will take your monthly payment but have your pictures and cards sitting in printed or processed status for weeks. You are not getting what's being advertised or what u thought u were paying f... Se mer
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Företagsinformation
Skrivet av företaget
We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Kontaktuppgifter
701 e bridger ave, 89101, las vegas, USA
- 8003239895
- support@pigeon.ly
- pigeonly.com
3,9
Bra
776 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Been charged twice after switching to free
You have. Charged me twice for 39.99 or watevr and i have switched to the free account on 6/3/2022. And 8 was charged twice after that fk you guys. Now three times u guys are charging me a gain
13 juni 2022
Svar frÄn Pigeonly
Hello John, Thank you for bringing this to our attention. We will do investigation, and it will be taken care of. If you were incorrectly charged, rest assured it will be refunded. Thank you for your patience.
Obwohl ich pigeon.ly gemeldet hatte dasâŠ
Obwohl ich pigeon.ly gemeldet hatte das zuviele Abbuchungen vor genommen wurden. BUCHT die Firma weiterhin ab. Hab gerade mit der Bank telefoniert und meine Kreditkarte sperren lassen. Anders lÀsst es sich nicht in den Griff zu bekommen.
Pigeon.ly preist sich an gĂŒnstiger und besser zu sein?.
Herbert Kuckartz
13 juni 2022
Omdöme utan inbjudan
Svar frÄn Pigeonly
Hi Herbert, Thank you so much for taking the time to leave us a review. Unfortunately, we don't have a translator as of the moment. We would like to get in contact with you so we can help you with your concern.
Hello i have contact- to 5 inmates-âŠ
Hello i have contact- to 5 inmates- USA- i change a abo from 11.99 to 24,99- can be i lost then the - 34,99 Dollars-by the change?
Can you say me please - a inmate cancelt the contact to me -- lost i the money i pay for the abo?
thanks
herbert kuckartz
11 juni 2022
Omdöme utan inbjudan
Svar frÄn Pigeonly
Hi Herbert, Thank you for reaching out. I can see you had paid for 4 inmates 34.99 which is a 3 months subscription and the other one is for 1 month subscription which you had paid $24.99. Services includes phone service, unlimited photos, letters, postcards, greeting cards and web articles. Feel free to call us please on 1800.323.9895 if you have any questions or confusions. We are open from 6 am to 6 pm pacific time Monday- Friday. Thank you and keep safe!
I appreciate you guys refunding my money
9 juni 2022
Svar frÄn Pigeonly
Hi Kellie, Thank you! Please know that we value your business with us, and we'd always want our customer's satisfaction and to make sure you enjoy the benefits of using our services. Thanks again and keep safe!
Svar frÄn Pigeonly
Hello Emma, Thank you for reaching out. If you have any concern or if you need assistance, feel free to call us at 1800.323.9895 from 6 am to 6 pm pacific time Monday-Friday. Thank you and keep safe!
I was charged twice by pigeonly
I was charged twice by pigeonly. Once on May 27th for $34.99, and then again on June 1st for $34.99, the actual date that I should have been charged is July 22nd. I've called twice regarding this matter and have not got anything resolved have not got my money refunded.
8 juni 2022
Svar frÄn Pigeonly
Hello Rita, thank you for bringing this to our attention. Due to the complicated and sensitive nature of your accounts it would be best handled via phone in order to get your ordeal solved once and for all. Please feel free to contact us at 1-800-323-9895, so we may assist you.
As far as I know my inmate received hisâŠ
As far as I know my inmate received his letter. The letter was supposed to be no charge. I should have read all of the reviews before opening an account.
I was charged $34.99 four times. Needless to say I called immediately to cancel this account. Weâll see how long it takes.
8 juni 2022
Svar frÄn Pigeonly
Hello Mary, Thank you! Glad to know that you seemed to be satisfied on our services. Thank you for choosing Pigeonly. Keep safe!
Scam
First I was happy To have found a service like that which I could use even from Europe. But after a while they started to debit 5 memebership fees in two weeks. They told me they would refund me after I contacted costumer support when it happens the first 2 times m. They said they would refund me the money instead they took more money from my bank account!!! I read so many bad reviews and Iâm really sad that this seems to be a scam and innocent customers that want to keep in touch with their loved ones are defrauded. So I do not recommend using their services. I want my money back!!!!!!
8 juni 2022
Svar frÄn Pigeonly
Hello Carla, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. Please know that we are doing some investigation regarding this issue. Rest assured it will be taken care of and if those are incorrect fees, it will be refunded. Thank you! We appreciate your patience.
Always helpful always efficient alwaysâŠ
Always helpful always efficient always leaving me thinking I hope these people are paid well.
8 juni 2022
Svar frÄn Pigeonly
Hello, We appreciate your feedback. Glad to know that you are a satisfied customer. We value your business. Thank you for using Pigeonly to stay in touch with your loved one. Keep safe!
Yâall keep taking out money out myâŠ
Yâall keep taking out money out my account itâs been multiple times almost every other day
8 juni 2022
Svar frÄn Pigeonly
Hello Sandra, Thank you for bringing your concern to our attention. Please feel free to call us on 1800.323.9895 so we can discuss details and be able to rectify the issue as soon as possible, We are open from Monday-Friday 6 am -6 pm pacific time. Thank you and keep safe!
I have had nothing but good things toâŠ
I have had nothing but good things to say this is a very good program you have going on . I can't give you 5 stars because there is always room for growth but your as close to perfect as you can get!
2 juni 2022
Svar frÄn Pigeonly
Thank you Debbie, we appreciate your feedback. Happy to know that you are a satisfied customer. We value your business, and thank you for using Pigeonly. Keep safe always.
My pictures order has yet to go thru IâŠ
My pictures order has yet to go thru I donât understand and there is really no explanation
1 juni 2022
Svar frÄn Pigeonly
Hi Jennifer, thank you for reaching out. We apologize for the delay, rest assured all your mails had been delivered and your loved one will be able to receive it as soon as possible. Thank you for your patience and keep safe!
VERY DISAPPOINTED
I paid $35 for them to send out a letter I could have easily sent myself for what 50Âą.....My fault for not reading the fine print..I understand they have to pay a fee for the phone. I assumed that was probably part of the $35. I was wrong..I have asked over and over what it includes with no answer...I just feel like it is a scam...If anyone has any positive input, I would greatly appreciate it...
1 juni 2022
Svar frÄn Pigeonly
Hi Lana, we appreciate you bring this to our attention. Sorry for the confusion. The $34.99 is a bundle package which includes 6 services and this is good for 3 months subscription. You can use the phone service, unlimited photos, letters , postcards, greeting cards and web articles. Now, for the phones, we gave you the best rate number, however, minutes is not included. It requires $25 to be added on the phone provider like if the jail is using GTL, Securus, IC Sol. etc. We will be more than glad to assist you. If you have questions, feel free to call us on 1800.323.9895 from 6 am to 6pm pacific time. Monday - Friday. Thank you and keep safe!
I want to be able to phone and I can'tâŠ
I want to be able to phone and I can't get that to work. My letter is taking a long time to arrive when it is online.
1 juni 2022
Svar frÄn Pigeonly
Hello, thank you for your review. Our letters are printed then shipped out to the facility, and takes about 3-5 bus days to be delivered. In regards to the phone, we can help you with this right away. Please feel free to contact us at 1-800-323-9895. We are open Monday to Friday from 6am-6pm, ready to assist you. Have a great day!
So far it's been good..
So far it's been good... I am hoping that all the bad reviews I read are not true because there we're allot more bad reviews than good actually I only read a few good reviews
1 juni 2022
Svar frÄn Pigeonly
Hi Christine, thank you for taking the time to leave us a review. We hope to exceed your expectations!
Sending a letter was so easy..But usingâŠ
Sending a letter was so easy..But using your system to post money is a joke..Have been trying for a week..
1 juni 2022
Svar frÄn Pigeonly
Hi Regina, thank you for your review. We do not offer commissary services, I would advise you to contact the facility directly for more information. If you have any questions about Pigeonly we are here to help, feel free to contact us at 1-800-323-9895. We are open Monday to Friday from 6am-6pm, ready to assist you. Have a great day.
This website sucks it does not tell youâŠ
This website sucks it does not tell you you can only send one letter a month and then it takes 4 days for them to even process it and then another 5 days for them to get to the jail sucks sucks sucks,
1 juni 2022
Svar frÄn Pigeonly
Hello Brittany, we are sorry to hear you are not happy with our service. We can help you with this issue, or we might have a different plan that might better fit your needs. Please feel free to contact us at 1-800-323-9895. We are open Monday to Friday from 6am-6pm, ready to assist you. Have a great day.
I truly love this site
I truly love this site! You don't have many choices when it comes to sending cards to your loved ones who are incarcerated and this is an approved site. With all the regulations and stipulations with receiving mail, especially cards, this site is approved and the quality from what I am told is amazing! I love that I can upload my own photos to create a card not to mention the ability to add my own signature to it which gives the cards an added touch of love! Thank you Pigeonly for this amazing site! The monthly subscription for unlimited use gives me the ability to send a card everyday to my loved one!!!!!
1 juni 2022
Svar frÄn Pigeonly
Hello Liza, thank you so much for taking the time to leave us this amazing review.
We strive to offer the best and most convenient service possible for our customers and aim to give our customers the quality service they deserve. Thank you for using Pigeonly!
Love it the service and everything IâŠ
Love it the service and everything I ordered was correct!!
1 juni 2022
Svar frÄn Pigeonly
Hello Jennifer, thank you for you review. We are so happy to hear you are loving the services. Have a great day!
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
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