Photoframesandart Omdömen 

55
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Really poor experience. Been looking at lamps for a few weeks on their site at no point did they ever state sold out. Ordered and payment took only for days later to get an email saying refunded no st... Se mer

Betygsatt 5 av 5 stjärnor

What an amazing company, super quality frames packaged in way I have not seen before. I should think their breakage percentage must be nil. Excellent prices, fast delivery, they kept me informed. W... Se mer

Betygsatt 5 av 5 stjärnor

Bought an Oxford multi photo frame and it's lovely, great quality, arrived well packaged & in good condition. Despite ordering quite late for Christmas it arrived in good time with the free upgraded e... Se mer

Betygsatt 2 av 5 stjärnor

The delivery time was longer than expected. Communication wasn’t great and then when delivery arrived one of the frames had a crack right across the glass. I informed them, but as of yet have received... Se mer

Företaget har svarat

Företagsinformation

  1. Ramaffär

Skrivet av företaget

Shop our large collection of premium quality photo frames and hand-picked selection prints – shabby chic to sleek contemporary and made here in the UK!


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

55 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(55)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Over charged

I ordered a frame and a print. The print was not shipped with my order, no explanation or communication and I have been charged for it. The frame arrived with some damage, although only minor. I have contacted and not yet heard anything back.

10 februari 2022
Omdöme utan inbjudan
Logotyp för Photoframesandart

Svar från Photoframesandart

Hello, I have sent an email to you explaining that we aim to reply to emails within 24 hours and that the prints are sent seperately from our publisher. This information can be found on each listing. If we can help further please do not hesitate to contact us. The PF&A Team

Betygsatt 5 av 5 stjärnor

Lovely frame & great customer service

Lovely frame, great quality and a very reasonable price. Customer service with this company is excellent, resolved my query quickly. Special mention to Sandra from the sales team who was lovely.

29 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality frame

Excellent quality frame, feels well made. Importantly to me there is glass in the frame rather than a cheap plastic. Arrived quickly and would definitely buy again.

6 augusti 2021
Omdöme utan inbjudan
Logotyp för Photoframesandart

Svar från Photoframesandart

Thank you for taking the time to leave such lovely feedback. We are pleased that you were happy with your purchase and the delivery. The PF&A Team x

Betygsatt 5 av 5 stjärnor

I ordered a 12" vinyl frame in mint…

I ordered a 12" vinyl frame in mint green. First time I've purchased from photoframesandart and could not be happier with the service received. I feel their prices are very reasonable, the packaging was excellent (and compostable/biodegradable: big bonus in my book) and the quality of the product spot on. I will definitely use this company again.

25 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

Replaced 12" vinyl plastic frames from amazon with wood and glass ones from photoframes&art. They were practically the same price and look 100 times better. Well packaged and fast delivery. 10 out of 10

5 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simple and stright forward

Recently ordered a frame from Photoframesandart and was impressed with the speed of delivery along with the care and attention given to to packaging. Good value and exactly what I was looking for.

5 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely staff

Lovely staff , great product. Thanks especially to Sandra for helping out! Great customer service 💫

9 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This would have been a lower rate …

This would have been a lower rate due to the delay in delivery, and the fact that the frame arrived and the glass was broken, despite being very well packaged. I informed the company via an e-mail, and they swiftly responded stating that they would send a replacement, which they did quite quickly. It is a quality product, well made. Cannot complain about their customer service.

2 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Stupidly, I ordered the wrong size frame, so had to return it. Royal Mail special delivery failed to deliver the item on the day they stated, but because I could prove RMail stated it as delivered on their tracking site, these guys refunded my money and hoped the return item would arrive - which it finally did 2 days after it was supposed to!! I was impressed with this level of trust and service. I re-ordered the correct size album cover frame, which arrived very promptly and am delighted with it. Great service and great trust. Thank you.

29 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good product Great service

Nice quality frames for a reasonable price. The first frame arrived damaged although it had been packaged really well - just one of those things, it happens in transit. I advised them by email and they replied first thing the next morning and arranged to send a replacement. Great service!

21 september 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased via Fruugo.com

Purchased an item from here via online Marketplace Fruugo.com. Have been waiting since mid-April for item and have received nothing. Photoframesandart took money from my account almost immediately but the item never arrived. On 5th May, almost a month after placing the order I received two emails - one saying Photoframesandart has confirmed my order and a second one saying the order has been shipped. I was told the item would arrive before 18th May - nothing has arrived. I’ve tried to resolve this via Fruugo.com’s customer service. They say they’re looking into this for me but that they can’t make contact / get an answer from Photoframesandart. This company seems like a scam - takes your money but never sends the item. I’ve tried asking for a refund but have had no reply.

20 maj 2020
Omdöme utan inbjudan

Detta är Trustpilot

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