Photoframesandart Omdömen 

55
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Really poor experience. Been looking at lamps for a few weeks on their site at no point did they ever state sold out. Ordered and payment took only for days later to get an email saying refunded no st... Se mer

Betygsatt 5 av 5 stjärnor

What an amazing company, super quality frames packaged in way I have not seen before. I should think their breakage percentage must be nil. Excellent prices, fast delivery, they kept me informed. W... Se mer

Betygsatt 5 av 5 stjärnor

Bought an Oxford multi photo frame and it's lovely, great quality, arrived well packaged & in good condition. Despite ordering quite late for Christmas it arrived in good time with the free upgraded e... Se mer

Betygsatt 2 av 5 stjärnor

The delivery time was longer than expected. Communication wasn’t great and then when delivery arrived one of the frames had a crack right across the glass. I informed them, but as of yet have received... Se mer

Företaget har svarat

Företagsinformation

  1. Ramaffär

Skrivet av företaget

Shop our large collection of premium quality photo frames and hand-picked selection prints – shabby chic to sleek contemporary and made here in the UK!


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

55 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(55)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Plastic not wood

I’ve always purchased frames from here on the understanding that I thought I knew what I was getting. When you buy a frame that states it’s wood and the frame breaks and you realise it’s cheap plastic, very disappointing! #winchesterwoodframe

3 mars 2024
Omdöme utan inbjudan
Logotyp för Photoframesandart

Svar från Photoframesandart

Hello, we are sorry to hear that you have had problems with your frame. I can assure you that all our Winchester frames are made from wood. Could you please contact us at sales@photoframesandart.com attaching a photo of the frame please. It may be that you have received the incorrect item. Many thanks The PF&A Team

Betygsatt 5 av 5 stjärnor

Good communication, product and delivery

I ordered four A2 Oxford no mount frames, they were delivered in good time and communication was fab. The frames were packaged well, one of the frames had a little damage on the corner, nothing too bad (didn’t return).

I would definitely use this company again, as it is reasonably priced.

23 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service! My discount code was f workjng, customer service was so responsive and got it fixed. Then the frame was scratched but customer service sent me a new one out right away. So impressed, will be using again!

28 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

The order arrived promptly and was well packaged. The picture and the frame look really nice together. I would certainly buy off this company again. Highly recommended.

2 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Photo frames

I bought 2 separate sets of 12x8 photo frames. Both orders arrived promptly and were very well packaged in recyclable packaging. The frames themselves were as advertised and good value for money. Would purchase again

2 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gorgeous frame

Ordered a photo frame for 4 of my favourite wedding pics. Reasonably priced and arrived quickly really securely packed. Looks absolutely gorgeous with my wedding pics in there. Will definitely order again!

15 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well worth the 5 stars

I have never received a more secure and neatly wrapped parcel than the one from this firm yesterday.
Contents perfectly manufactured and as described online. Stylish and excellent quality.
Pleasure to recommend you.

28 februari 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor communication

The delivery time was longer than expected. Communication wasn’t great and then when delivery arrived one of the frames had a crack right across the glass. I informed them, but as of yet have received no refund or replacement. Disappointed, I won’t be using them again.

12 januari 2023
Omdöme utan inbjudan
Logotyp för Photoframesandart

Svar från Photoframesandart

Hello, we are sorry to hear that you are not happy with the service we have provided. We have checked and can see no messages from you. Could I check that you are emailing us at sales@photoframesandart.com? If you could try again and send a photograph of the broken frame, we can arrange for a replacement to be sent out straight away. Many thanks Sandra x

Betygsatt 5 av 5 stjärnor

Quick delivery and good quality

Quick delivery, well packaged, no damage unlike other frame companies that I have used.

Good quality despite not being real wood, backing board is sturdy. Would order from here again.

29 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely product, great service

Bought an Oxford multi photo frame and it's lovely, great quality, arrived well packaged & in good condition. Despite ordering quite late for Christmas it arrived in good time with the free upgraded express post. Thank you, happy customer & will buy again.

21 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

I ordered the 12x12 Oxford frame in White. There was a delay with shipping but the customer services team were really helpful and resolved quickly. Lovely frame, would definitely order again.

27 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality frames, lots of choice

I had some 7x5 pictures of my daughter and her pony I wanted to put in a frame for her. I then realised how difficult it was to find a frame for multiple photos that were not 6x4. The ones I could find were over £40 and with expensive shipping on top were outwith my budget.
I emailed Photo Frames and Art to see if they had what I was looking for. Someone replied really quickly and offered to send links if I let them know what style and colour I was looking for. The website was so easy to search I actually found options myself. The frames were ordered on 26/11, shipped 28/11 and delivered 05/12 which is a very quick turnaround, especially given all the mail strikes.
I am so so pleased with the frames. They are really good quality and match in with existing ones I have. I have lots of other photos and pictures to frame for our new house so I know where to order from now. I just wish they did custom sizes too.

26 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice quality, quick delivery

Bought four 12x12 square frames to display some of my 120 film prints. The frames are a nice construction, and the cardboard mount is good quality too, was very pleased to be able to mount my photos right away as some frames I've bought elsewhere have come with cheap mounts that aren't worth using. No marks or scratches on the glass. The order was dispatched quickly and arrived quickly too. Photos already up on the wall. Very happy.

2 juli 2022
Omdöme utan inbjudan
Logotyp för Photoframesandart

Svar från Photoframesandart

Thank you for your lovely review and we are pleased that you are happy with your frames. Please do share and tag us on social media if you can.
The PF&A Team x

Betygsatt 3 av 5 stjärnor

Nice enough frames, but no struts

I was pleased to find UK made frames at a reasonable price, and they look perfectly nice. But it's odd that A5 frames (without a mount) don't come with a hinged strut, so photos can only be hung on a wall. That's an awfully small picture to mount on a wall. I've now had to order replacement MDF backs with struts on eBay, which is a total hassle.

20 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended!

Ordered a frame online. Quick delivery and extremely well packaged. Lovely quality product. Have since placed another order. Highly recommended.

23 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Product and customer service

I recently ordered 9 beautiful Modern/Contemporary frames from Photoframesandart. They arrived very promptly and were very well packaged.
Excellent customer service, great product, good value for money and exactly what I was looking for.
Highly recommend. Thank you!

8 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company, Exemplary Service

What an excellent company with exemplary customer service! I contacted them (out of office hours) with a query and ‘Sandra’ responded immediately and went above and beyond. I am very happy to recommend and will definitely be ordering all my frames from this company in future.

16 februari 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer