Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... Se mer
I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... Se mer
Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... Se mer
Företagsinformation
Skrivet av företaget
Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.
Kontaktuppgifter
560/562 Green Lane, B9 5QG, Birmingham, Storbritannien
- 0121 772 3873
- info@pharmacydirectgb.co.uk
- pharmacydirectgb.co.uk
3,3
Medel
221 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service
It was easy to navigate website, complete the order process and my meds were shipped the next day and I received them 4 days later all as advertised !!!! The speed and service was Fantastic......Thanks
10 april 2016
Omdöme utan inbjudan
Perfect service, perfect product
All works as expected.
Good to have such a cost effective service in UK
I can recommend for people with minor health problems
3 april 2016
Omdöme utan inbjudan
Quick, efficient service.
I ordered malaria pills with a prescription. Good price, easy ordering system and pills arrived promptly.
20 februari 2016
Omdöme utan inbjudan
Excellent prices for private perscriptions
The prices are very good, very quick delivery and they have a wide range of products.
The only small downside why I didn't give 5 stars, is they use a premium phone number, so would not call them as nearly always you have to wait in a queue on these numbesr whilst racking up your phone bill and they took quite a while to respond to my question, which I sent by their online email service.
6 februari 2016
Omdöme utan inbjudan
Very easy to order and great for people with little time
Very easy to use website, fast response from drs, lower costs that competitors, quick delivery. Would recommend
18 november 2015
Omdöme utan inbjudan
Very satisfied
Very good service, rapids, orders received 5 days later in Guadeloupe
I recommend
10 november 2015
Omdöme utan inbjudan
Excellent Service
Easy to use website, efficient service, very good prices and tablets arrived within 2 days .Will definitely use again.
9 november 2015
Omdöme utan inbjudan
Service
First time ever using PharmacyDirectGB and will be using again,very fast
2 november 2015
Omdöme utan inbjudan
Excellent service, fast and reliable
I have used them for over a year now and always had good and reliable service
31 oktober 2015
Omdöme utan inbjudan
Malaria pills
Researched online and this company provided what I wanted at the best price. Ordered on a Wednesday and package would have been delivered to me on the Friday if the postman had been doing his job. Had to ask Pharmacy Direct to provide postage info, which was done within minutes. The reference number provided was enough for me to collect the package from the Post Office. Happy ending.
6 oktober 2015
Omdöme utan inbjudan
FAST!!
Um WOW. I placed my order online 7 days ago, 2 days later it shipped, and it arrived 4 days after that. That is the fastest EVER, that's from the UK to the west coast in the US!!
3 oktober 2015
Omdöme utan inbjudan
Unfortunately only received half of my order, not prepared to correct their error
Unfortunately I only received half my order and despite advising PharmacyDirect they have chosen not to believe me and not replace the missing items. Their reasoning is that I have not returned the envelope the goods arrived in, nor the tablets I did receive.
1. When I originally made my complaint their response made no mention of the need to return anything.
2. I was the one who suggested that I return the packaging for them to check. They said to do so but did not request the tablets be included. By this time I had disposed of the outer wrapping as had no intimation that it would be required.
3. They said when they got the packaging they would check it and replace the items. There was still no mention of me needing to send the tablets also.
4. I had to chase them to ask if they had got the packaging as they did not confirm it's receipt as I had been assured they would. Only then did they mention returning the rest of the order.
The reasons they give for not fulfilling their side of our transaction is that Royal Mail can now not check if the parcel was tampered with - It is unfortunate I was not made aware of this apparently crucial part of the process at the outset, though how RM would know the difference between my opening the pack and anyone else is impossible to tell?
They need to send the rest of the order back to the manufacturers for them to see why 2 packs were missing - I have been given no explanation of how returning 2 packs back to the factory will clarify where the 2 missing packs went, and again why was I not told of this important element when my complaint was made known?
It seems clear they either consider me a liar (which I am not), or are hiding behind a set of largely irrelevant rules, which they did not advise me of when I would be able to comply, to purposely avoid fulfilling their commitments.
Rather a poor and shameful performance all around.
30 september 2015
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mr. Hamblett,
We are sorry that you feel that our service was not as you expected.
We explained to you the packaging that we required be returned to us, however we understand that you were unable to return all of the items that we requested.
We appreciate that our instructions to you may have been slightly ambiguous in this regard and we have amended our procedures in an attempt to ensure that any goods deemed unsatisfactory by our customers are returned as they have been received. This would have facilitated the investigations which we described to you.
As discussed and despite not receiving the full packaging, we have forwarded your complaint to the drug manufacturers who are undertaking their own investigation.
You have not mentioned in your review that we made a refund on the 18th of September. We trust that you are in receipt of this.
Kind Regards,
PharmacyDirectGB
a pharmacy you can trust
I had chosen to get my tablets online as I did not have the time to go and see my own doctor, I ordered my tablets and had an online prescription
with a short questionnaire from an online doctor.
The next day I was contacted by email to verify as to why I wanted this
particular tablet, I sent my answer and with in an hour I had another e mail
telling me my medication had been dispatched.
A fast service I will use again.
24 september 2015
Omdöme utan inbjudan
From Procurement to delivery
The website is very clear and easy to navigate. I made my choice and made my order. I was updated from start on the progress of my order. I received my order within the specified time. Very effecient!
22 september 2015
Omdöme utan inbjudan
Did exactly what it said on the Tin! ...so to speak
No Prolems ordering and prompt delivery! Cheers
17 september 2015
Omdöme utan inbjudan
on line doctor consutation.
I gave a lot of personal information to the on line doctor and have no problem with his decision but he didn't even give me is name.
16 september 2015
Omdöme utan inbjudan
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