While we luckily found our pup through a different route, the support we received here was invaluable. The team provided great advice and boosted our search across social media immediately. Having a p... Se mer
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Det här tycker kunderna
Excellent service, quick smooth and easy to use. I was able to post Angel missing within minutes. The tips, and support updates where timely and useful.
Företaget har svarat
PetRadar was very supportive and their advice and posters invaluable. I would recommend any missing pet owner to use them. I cannot vouch for their social media posts but, hey ho, my 1yr old cat cam... Se mer
Företaget har svarat
Posts are real but their accounts aren't as popular and the posts were not getting much engagement when my pet went missing. But I believe every little helps! Liked the poster and the map of lost pets... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.
Kontaktuppgifter
Nederländerna
- petradar.org
4,3
Utmärkt
574 omdömen
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lifeline of hope
Prompt, high quality, personal and such a lifeline of hope!!
3 januari 2025
Omdöme utan inbjudan
Svar från Petradar
Dear Jesamine,
Your kind words brought such a smile to my face - thank you so much! Knowing that we could provide even a little bit of hope and support during such a challenging time means so much. You’re truly such a compassionate and thoughtful pet parent, and it’s been our pleasure to assist you.
Please remember, you’re never alone in this. If you ever need us again, we’ll always be here for you and your precious furry family members. 💕🐾
Best wishes,
Alexandra 🐾
Professional and practical support.
1 januari 2025
Omdöme utan inbjudan
Svar från Petradar
Hello,
Thank you so much for your kind feedback! It’s wonderful to hear that our support met your expectations. Your words mean a lot to us!
If you ever need assistance again, please don’t hesitate to reach out - we’re always here for you and your furry family members. 🐾
Warm regards,
Alexandra 🐾
Door middel van deze site onze kat weer…
Door middel van deze site onze kat weer terug
30 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hallo,
Wat een geweldig nieuws! 🎉 Ik ben zó blij om te horen dat jullie kat weer veilig thuis is. Bedankt voor je lieve woorden en het vertrouwen in ons. Het betekent heel veel voor ons dat we een verschil hebben kunnen maken. 💕
Als je ooit nog hulp nodig hebt, weet dat we er altijd voor je zijn.
Wens jullie heel veel knuffels en geluk samen met jullie kat!
Warme groeten,
Alexandra 🐾
Very fast to display the poster
Very fast to display the poster, and the updates were a lifeline.
29 december 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Sen,
Thank you so much for your thoughtful words! I’m so glad to hear that the updates supported you during such a challenging time.
If you ever need us again, please don’t hesitate to reach out. We’ll always be here to assist you.
Wishing you and your beloved pet a future filled with love, joy, and peace. 💕
Warm regards,
Alexandra 🐾
Dank voor jullie hulp en bijstand
Dank voor jullie hulp en bijstand
29 december 2024
Omdöme utan inbjudan
Svar från Petradar
Beste Woi Chong,
Heel erg bedankt voor je lieve woorden! Het betekent ontzettend veel voor ons om te weten dat we er voor je konden zijn in deze moeilijke tijd. Je vertrouwen en waardering raken ons diep, en we blijven klaarstaan om je te helpen mocht je ons in de toekomst weer nodig hebben.
Ik wens jou en je geliefde huisdier al het beste toe. 💕
Hartelijke groeten,
Alexandra 🐾
Easy to create free ad and was shared…
Easy to create free ad and was shared immediately
29 december 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Jeremy,
Thank you so much for your wonderful feedback! 😊 I’m so glad you found our tools easy to use!
If you need any further support or assistance, don’t hesitate to reach out.
Sending my best wishes to you and your furry friend! 🐾💖
Warm regards,
Alexandra 🐾
Oncontroleerbare dienst
Oncontroleerbare dienst. Er zouden 4000 weergaven gedaan zijn op Facebook en Instagram. Maar hoe weet ik dat mijn geld niet zo in lucht is opgegaan?
Ik heb er geen goed gevoel over.
29 december 2024
Omdöme utan inbjudan
Svar från Petradar
Beste Anne-Marie,
Bedankt voor je feedback. Ik begrijp je zorgen en waardeer de kans om dit te verduidelijken.
Om toegang te krijgen tot gedetailleerde advertentiegegevens direct van het advertentieplatform van Meta, moet je een adverteerder zijn met een geregistreerd bedrijfsaccount. Wij doen echter ons uiterste best om deze gegevens zo transparant mogelijk te maken voor onze diereneigenaren via het dashboard dat wij aanbieden. Dit dashboard geeft real-time updates over de prestaties van de campagne, waaronder het aantal weergaven dat je advertentie heeft bereikt. Ons team heeft veel moeite gedaan om deze tool te ontwikkelen, zodat je zoveel mogelijk inzicht hebt in hoe jouw campagne verloopt.
Als er iets specifieks is dat je graag wilt bespreken of verduidelijkt wilt hebben, aarzel dan niet om contact met ons op te nemen.
Met vriendelijke groet,
Alexandra 🐾
Great experience!
27 december 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Angela,
Thank you so much for your kind words! 🌟 I’m delighted to hear you had a great experience. Supporting pet parents like you is at the heart of everything we do!💖
If you ever need assistance again, we’re always here for you. Wishing you and your furry friend all the best!
Warm regards,
Alexandra 🐾
found her woohoo
17 december 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Mak,
Woohoo indeed! 🎉🐾 I’m so thrilled to hear that your pet is back home where she belongs. Thank you for letting us be part of your journey - it means the world to us.
If you ever need us again, we’ll be here for you.
Wishing you both endless happy moments together! 💕
Warm regards,
Alexandra 🐾
the search for my cat was quickly…
the search for my cat was quickly deployed!
27 december 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Seva,
Thank you so much for your kind words! 🐾 It makes us so happy to know that we were able to support you quickly during such a stressful time.
Please don’t hesitate to reach out if you ever need help in the future - we’re always here to assist. Wishing you and your furry friend lots of love and happiness! 💕
Warm regards,
Alexandra 🐾
Good experience with helping find my cat
25 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hello dear Danillo,
Thank you so much for your wonderful feedback! I’m so glad to hear you had a good experience with our service while searching for your furry friend.
Wishing you and your cat many happy and peaceful moments together!💕
Warm regards,
Alexandra 🐾
Svar från Petradar
Hello dear Ruth,
Thank you so much for your kind feedback! It means a lot to us to know you found our service professional. We’re always here to help and support you whenever you need.
Wishing you and your furry friend all the best! 💕
Warm regards,
Alexandra 🐾
Scammers absolutely
Scammers absolutely. Paying for false reviews. Only accepting friends & family payments, even after I said I'd send more for the fee and wouldn't lie and mark they were friend or family.
21 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hello Angel,
Thank you for sharing your feedback, though I’m truly sorry to hear about your concerns.
First, I’m not sure what you mean by "friends and family" payments. We offer multiple payment methods and offer receipts and invoices. If there’s any misunderstanding, we’re here to discuss and clarify.
Secondly, I want to stress that we are absolutely not scammers. Helping people find their missing pets is at the heart of what we do, and we’re proud to have supported so many pet parents through difficult times. Regarding the nearly 400 positive reviews we’ve received: these are from real pet parents who’ve had real experiences with our service. To claim otherwise would imply we somehow paid for hundreds of reviews - which would be a logistical and financial impossibility... it makes no sense.
We’re dedicated to transparency and accountability, so if you have further questions or concerns, please don’t hesitate to reach out. We’re always here to help.
Warm regards,
Alexandra 🐾
My Malcom is back
I’m very happy today, my Malcom is back. Thank you petradar for supporting in this difficult situation
21 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hello dear Mirza,
What wonderful news that Malcolm is back home safe and sound! 😻 Thank you so much for your kind words and for sharing your happiness with us. It means the world to know we could support you during such a challenging time.
Wishing you and Malcolm many joyful and peaceful moments together.
If you ever need our help again, we’re always here for you! 🧡
Warm regards,
Alexandra 🐾
Duidelijke uitleg en doen wat ze beloven
18 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hallo,
Bedankt voor je mooie feedback! Wat fijn om te horen dat je onze uitleg duidelijk vond en dat je tevreden bent met onze service. We doen altijd ons best om te leveren wat we beloven en om huisdiereigenaren zoals jij te ondersteunen.🙏
Mocht je nog suggesties hebben of hulp nodig hebben in de toekomst, laat het ons gerust weten!
Met vriendelijke groet,
Alexandra 🐾
I know you're desperate but please…
I know you're desperate but please don't waste money on this scam. They have a ghost FB page and generate fake views. Pet Boost is cheaper and legit. Shame on Pet Radar for taking advantage of people's pain!
17 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hello Poliana,
Thank you for your feedback, and I’d like to take this opportunity to clarify some things. We’re sorry you feel this way, but your comment doesn’t accurately reflect the experience we strive to provide or the interaction we had with you.
You reached out to us regarding your campaign for Harry, and we responded promptly within hours, knowing how urgent and stressful it is when a pet goes missing. We provided detailed information, confirmed the campaign was active, and even shared live links to the ads on Facebook and Instagram, along with access to your dashboard to track performance.
Unfortunately, we never heard back from you after that initial response, leaving us unable to address any further concerns you may have had.
It’s disheartening to see a review like this, as we strive to ensure pet parents feel supported during these challenging times. All campaigns are managed via Meta’s advertising platform, with data directly from their system. We’re confident in the integrity of our service and would have loved to discuss this with you further had we received a follow-up.
Our sole goal is to help pet parents reunite with their beloved companions, and we remain committed to providing the best service possible.
Wishing you, Harry and your family all the best,
Alexandra 🐾
Fijne hulp bij vermissing kat
Fijne hulp bij vermissing kat! Je kunt mooie posters maken om in de buurt op te hangen.
15 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hallo Danielle,
Bedankt voor je mooie beoordeling! Wat fijn om te horen dat je onze service nuttig vond en blij bent met de mogelijkheid om posters te maken. We hopen dat deze tools je goed hebben geholpen in je zoektocht naar je kat.🙏
Mocht je nog suggesties hebben over hoe we onze service verder kunnen verbeteren, horen we dat graag! En natuurlijk staan we altijd klaar om je te helpen als je ons nodig hebt. 💕🐾
Met vriendelijke groet,
Alexandra 🐾
Mijn kat was vermist en ik kon meteen…
Mijn kat was vermist en ik kon meteen bij Petra dat terecjjt voor vermissingsprofiel. Het ging allemaal heel eenvoudig en to the point. Top.
14 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hallo,
Hartelijk dank voor je mooie 5-sterrenbeoordeling! Wat fijn om te horen dat je het proces eenvoudig en duidelijk vond. Ons doel is altijd om huisdiereigenaren snel en effectief te ondersteunen, en het doet ons goed te weten dat je tevreden bent.
Mocht je in de toekomst nog hulp nodig hebben, aarzel dan niet om contact met ons op te nemen. We zijn er altijd om te helpen! 💕
Met vriendelijke groet,
Alexandra 🐾
Scam
My view is this is definitely a scam.
****If you too were conned by this company report it to law enforcement dealing with online fraud and notify your bank as they may be able to reimburse you******
I asked for one link or screenshot of my missing poster being up anywhere at all online (other than on their website) and the company could not provide it.
They can't show anyone's anywhere despite operating all over the world.
I live and work in the area I paid for it to be displayed and am constantly on Instagram and Facebook and not once in months did I see my or anyone else's online poster ever. I also paid £150 to cover a large area as I was so desperate.
The one "poster" they create for you is extremely amateur and rubbish too. I created my own on an online poster printing website afterwards and it gives you heaps of options, tools and ideas for a reasonable price and was far far superior to theirs.
If anyone anywhere in the world can show a screenshot of their poster actually displayed online somewhere I will die of shock.
Also when you think about it how on earth can they ensure your ad is being displayed at a greater geographical distance? It's impossible unless you are an expert in marketing.
You're putting your faith in someone purely based on reviews with no knowledge of online marketing when even the reviewers have no idea if their own ad is even being displayed at all.
They emailed me an update after one day with a screen that said I had over 10,0029 views over the 1.86 miles distance (somehow I doubt that even if it was on prime time
tv in that radius) and had just six likes -and when you go to click on it to see who "liked it" you can't - yet again proving it to be a scam. Other social
media sites where you post for free garner tons of likes very quickly.
I emailed Pet Radar for clarity as to how they know it's being displayed where they say it's being displayed and a rationale as to why they charge £42 for one mile of advert coverage and £175 for two miles not £84 and a whopping £3046 for the maximum area 62 miles!!!! They couldn't provide an answer.
The fact they even have the audacity to be willing to charge £3046 to a vulnerable person EVEN had there been an online poster means they should be locked up. You'd expect your own detective, billboard and tv ad for that cost.
Anyone with a missing pet don't give up hope just print your own posters using a reputable company and put them on lamposts especially where there is heavy footfall like the streets by schools. Using the standard social platforms everyone uses alongside your own physical posters really does work.
A local guy on a missing pet forum like me has also been duped hence my motivation for writing a review.
----------
Petradar in response to your response below I will be in touch in the New Year. I DID write to you and I did get an unsafisfactory response from your colleague Batu on 27th March:
"Regarding your request for a screenshot of our adverts, unfortunately, once a campaign has stopped, we're unable to display the ads as they are no longer active. I understand your concerns about reassurance and the need to ensure legitimacy, and I'm genuinely sorry for any inconvenience this might cause."
Everything you've written below in response is very vague with no real rationale or evidence hence why I will be reporting you to ActionFraud. If you can provide real screenshots of anyone's live ads anywhere in the world I will consider rewriting my review.
12 februari 2024
Omdöme utan inbjudan
Svar från Petradar
Dear Bels,
It’s truly disappointing to hear such harsh words about our service, especially given our dedication to helping pet parents reunite with their beloved animals. While we understand the immense stress and emotional toll of losing a pet, dismissing us as a scam is both unfair and misinformed.
I don’t recall any prior conversations with you or addressing the concerns you’ve raised here. We respond to every single pet owner, no matter the issue, and your case would have been no exception.
Your accusations of fraud misrepresent the integrity of our service. Losing a pet is indeed an emotional and vulnerable time, and we take pride in offering effective tools to assist pet owners in their searches. Our service leverages Meta’s advertising platform to run geo-targeted campaigns for missing pets, reaching people in the pet’s last-known area. These ads are designed to target those most likely to notice something relevant—not necessarily the immediate social network of the pet parent. If you or someone you know didn’t see the ad, it doesn’t mean it wasn’t displayed; it means Meta’s algorithm focused on others within the designated radius, based on factors like travel patterns and community engagement.
As for your claim that “nobody can show a screenshot of a poster displayed anywhere online,” this is patently false. Meta itself provides an Ad Library to ensure full transparency in ad operations and active ad campaigns.
Also, we are absolutely delighted to hear that you managed to create a poster far superior to one designed by professionals at PetRadar who specialize in maximizing visibility for lost pets. Truly, we tip our hats to your resourcefulness and creativity.
Regarding pricing, our fees reflect the costs generally set by Meta. Larger geographical areas require exponentially more reach, which directly increases ad costs. These rates are dictated by Meta and are not arbitrarily set by us. While we understand the pricing may seem high to reach tens of thousands of people, it is tied to the significant costs of digital advertising, not just our services.
Lastly, it’s important to address the accusation of manipulation. Engagement such as "likes" and "shares" is not something we control—it’s purely organic. We provide tools to amplify awareness, but we cannot force people to interact with or respond to ads.
So, we amplify awareness but cannot control how individuals react. While some pet parents find immediate success through our campaigns, every case is different, and results can depend on numerous variables.
I also noticed your other reviews for various companies, and while it is absolutely your right to advocate for yourself, question services, and fight for what is right, we as well will continue to fight for the pet parents who genuinely need our help and strive to keep our service as transparent and effective as possible.
We truly wish you the best and hope that you find peace and resolution in your search for the right support.
Best wishes,
Alexandra
het was snel geregeld
het was snel geregeld het plaatsen van de vermissing van mijn kat. Weliswaar is ze uit zichzelf teruggekomen maar het feit dat het kan via jullie site is echt fantastisch! Ga zo door iig!
9 december 2024
Omdöme utan inbjudan
Svar från Petradar
Hallo Klimmer,
Wat een fantastische beoordeling, dank je wel! We zijn zo blij om te horen dat je kat veilig is teruggekomen, zelfs uit zichzelf. Het is altijd ons doel om huisdiereigenaren zoals jij te ondersteunen in moeilijke tijden, en het doet ons goed te weten dat je onze service waardeert.
Dank je voor je warme woorden en aanmoediging – we blijven ons inzetten om het beste te bieden!
Als je ooit nog hulp nodig hebt, weet je ons te vinden. 💕🐾
Met vriendelijke groet,
Alexandra 🐾
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